The previous owners of our house recommended that we use Milborrow to service the wood burner and coal fire, and I’m so pleased that they did. Seven years on and we still use Milborrow every year and... See more
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Phil was excellent. He explained to me how to light the fire and tips to maximise the heat efficiency. His expertise has left me feeling for more confident using the log burner. Plus his quality of... See more
I have been using Miborrow Chimney sweeps for nearly 12 years now i have them visit every year to clean out my wood burning stove. Very reliable and friendly staff. Dave visited today very polite frie... See more
We have been using Milborrow Chimney Sweeps in our current house since the early 1980's when Kevin took over from Mr Milborrow We have an old Baxi Fire installed I think in the 1970's which is const... See more
Company details
Written by the company
Solid fuel specialists based in the South East Milborrow Chimney Sweeps is a family firm with an excellent reputation for providing a well-managed and professional job with a smile. When you call our head office in Crawley Down, one of our efficient secretaries will be there to offer you plenty of information, advice and an immediate appointment. We have the experience to work with any solid fuel equipment, chimneys and flues so whether you live in a Victorian terrace house, Stately Home, or Royal Palace manage a Pizza Restaurant or run an Estate Agency, for one-off or contract chimney cleaning, just give us a call.
Contact info
Parkfields Farmhouse, Hophurst Way, Crawley Down, West Sussex, RH10 4LN, Crawley Down, United Kingdom
- 01342 717900
- info@milborrowchimneysweeps.co.uk
- www.milborrowchimneysweeps.co.uk
4.8
Excellent
62 reviews
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Excellent service
My wood burner fitter was not replying to my messages and as I was unable to use it I called Milborrow to see if they could help.. from the telephone call and booking to the time that they left was an excellent service. Sam who swept chimney explained everything to me about using the wood burner (what the original company should have done) and aswell as being knowledgeable him and max were polite and tidy and wore ppe. Would highly recommend.
January 6, 2021
Unprompted review
Poor job and even worse customer service
We've just finished a 10 month home renovation with dozens of different companies and trades involved - Milborrow Chimney Sweeps were the standout for poor quality work and poor customer service. It took them three visits to fit a new log burning stove, fireplace and flue, owing to poor quality work, with scuffing, staining and chipping along the way (there was one hearthstone they cracked completely and had to take away before fitting). They were also deeply unhelpful in advising us, and totally unwilling to take any responsibility for their mistakes. For instance, we asked them for the smallest hearth we were allowed, and we ended up with a concrete base that was 300mm longer than the hearthstone on top of it! When I queried this I was told that under regulations the hearthstone is allowed to be smaller than the concrete base, so that wasn't actually a mistake but what I had asked for when I requested the smallest heart we were allowed.
We are hoping to put in another log burner elsewhere, and will obviously need the one we've installed swept in future - and I will be steering well clear of milborrow chimney sweeps on both!
December 2, 2020
Unprompted review
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