Millennium Music Reviews 

50
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered Cubase 7.5 Upgrade, was repeatedly told 'it was coming in a few days'... this lasted for 3 MONTHS and the item never arrived! Had to open a refund claim through PayPal in the end.... See more

Company replied

Rated 1 out of 5 stars

Website says they are now only a web company until they find new "Suitable premises" . This means the owner is operating out of his house. Which means we are supposed to believe he has all of the stoc... See more

Rated 1 out of 5 stars

Ordered a PC 2 months ago, was told there'd be a slight delay on the initial 10-14 days turn around they say on their site, which was fine. But since then customer service has been utter crap, I... See more

Rated 1 out of 5 stars

In a nutshell, I wish I'd never ordered from Millennium - 'UK's leading music technology supplier'? Yeh right! I ordered a Custom PC costing over £1200. Took over 3 months to build and when I final... See more

Company replied

Company details

  1. Hi-fi shop

Information provided by various external sources

UKS leading music technology supplier, Products we stock include a wide range of pa systems, wireless microphones, synthesizers and studio monitors. We also provide digidesign recording equipment


Contact info

1.3

Bad

TrustScore 1.5 out of 5

50 reviews

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1.3

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(50)

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Rated 5 out of 5 stars

Absolutely flawless

I ordered a Wharfedale Connect 502u mixer from Millenium Music - mainly because the price was extremely reasonable, as was the packaging cost.
It arrived on time, and was superbly packaged; well-taped up, in a large box full of polystyrene peanuts. The item itself is clearly brand new; in mint condition, with the appropriate cables and manuals included.
I simply cannot fault my transaction with Millenium Music, and would not hesitate to go back to them next time I need any music gear.

January 31, 2012
Unprompted review
Rated 5 out of 5 stars

Recommended

When making internet purchases of significant value it is desirable to have the peace of mind that comes of communicating with an honest sales person rather that a faceless individual.
Luke at Millennium was excellent in this regard, he kept me informed of delivery of my PMC speakers and handled a re-delivery caused by a issue not of millennium's making.
The speakers were delivered on time and at a very competitive price without any hard sell that sometimes accompanies hi fi sales.
Thanks, john (Denham, Uxbridge)

August 8, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic

Wow. The Pa system we ordered was delivered bang on time and they even thrrew in extra cables that we forgot to order. Can't fault them.We're only a duo but we sound fantastic now. Going to get some monitors next so we can hear ourselves. Thanks guys. Steve & Julie

July 19, 2011
Unprompted review
Rated 1 out of 5 stars

Poor service

Sold me an item they did not have in stock. They then went on to break numerous promises on delivery. I had to resort to opening a paypal dispute to get my money back. I did then get my money refunded.

I would never use this company to buy anything in the future.

May 18, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I saw Millennium's website and decided to give them a call as I wanted to buy a soundcard for my computer to record some old vinly albums onto CD.

the advice I got was excellent and I was recommended 2 or 3 products depending on my budget. I decided on the middle priced item and the guy on the phone did me a deal with some editing software which I find very useful for removing crackles from the recordings.

I'm now well on my way to having all my old albums preserved on CD and MP3. Excellent.

April 11, 2011
Unprompted review
Rated 4 out of 5 stars

Must give positive feedback for good service

I ordered a bass guitar pack for my sons, once I had received the confirmation e-mail, I logged into my account and was a little alarmed to find the comment 'awaiting stock allocation' as I thought I would not have been able to order if there was no stock. The next day was the same, however, 48 hours after placing my order the guitar arrived, I did not receive any other e-mail from the company about dispatch etc but I certainly cannot complain and my sons are thrilled. Thank you.

March 31, 2011
Unprompted review
Rated 1 out of 5 stars

Extremely Poor, do not use them.

I ordered an item from Millennium. It never arrived (delivery within 4-5 days(!)) so I rang them every four days or so. Each time their sales staff assured me the item was on it's way. It turned out they not only had no stock, but no idea when stock would arrive. After 60 days(!!!!!) I requested a refund, and was assured I would recieve it in 5 working days. A month later and I'm still waiting. USE ANYONE ELSE BUT THESE GUYS!

February 14, 2011
Unprompted review
Rated 1 out of 5 stars

Extremely poor

I am yet to receive my refund after cancelling my order as it was not in stock. Initially I was told the refund would take 4 to 5 working days.

I have sent multiple e-mails with no repsonse. Phoning for the 4th time 4 weeks after cancelling my order I was told it could take up to 30 days to receive a refund. I will not use them ever again and would recommend that anyone else think twice.

January 22, 2011
Unprompted review
Rated 2 out of 5 stars

No Response To Customer Enquiries.....Terrible Customer Service!

I phoned Millenium music to try and purchase a crossgrade from Cakewalk Sonar to Presonus Studio One which was on offer from Presonus at the time of phoning Millenium (Millenium listed by U.K. importers as a dealer for this product). Chap answered the phone and said he knew all about the offer and would call me back with a price and details, if he could not get hold of Presonus that day, someone would call me back the next day......nothing.....rang back late the next day and no one knew anything about my enquiry but they would ring me back with details next morning.....nothing.....decided to email Millenium.....no reply... gave up.

June 26, 2010
Unprompted review

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