Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more
Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more
I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more
Company details
Information provided by various external sources
Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.
Contact info
South Columbus Drive 5, 60601, Chicago, United States
- (312) 616-0600
- www.millenniumgarages.com
4.3
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price for city parking
Great price for city parking, convenient to downtown hotels for half the price of hotel parking. Easy in and out.
November 21, 2025
Well we did not get advice on were…
First tryed to book with coupon your Site provided and would not accept.We then got there and did not get good advice on were there was an elevator as we had a wheelchair. Seen sign stating they were out of order after we had to back track to find way out which was a ramp b walkway. Went the same way back with ramp and the door was lockedat 7pm yet event wasnt over till 8pm or so. We had to wait for someone going out to get in. Not at all handicap friendly in my book.
November 21, 2025
Very conveneinet for location
November 22, 2025
Easy
Easy, great parking, and saved money! What more can you ask for? We even changed what car we drove - we could easily update the license plate before we arrived.
November 22, 2025
The garage was crowded and confusing…
The garage was crowded and confusing but the attendants were helpful and managed to help everyone get in and get out safely.
November 22, 2025
Where's the EXIT?
Only complaint is the lack of EXIT signs in this huge garage which makes it very difficult to navigate when leaving. Otherwise a seamless experience with the license plate reader that automatically opens the gates once your license is registered. Perfect access to the Art Institute across the street. Please put in EXIT directional signs!
November 22, 2025
Was easy to purchase the ticket
Was easy to purchase the ticket, find the garage and an even easier in and out. Ticket gate read the plate and automatically opened for an easy and hands free in/out transaction.
November 21, 2025
I was able to get out quickly
I was able to get out quickly , out of the parking garage. the employees . were really well cordinated.
November 22, 2025
Easy to find and navigate thru garage.
Easy to find and navigate thru garage.
Would have liked signage for skating ribbon in garage, because we ended up walking in opposite direction.
November 28, 2025
Great location
I like the fact that the garage is easy to find. They have plenty of big, clear directional signs and I appreciate that! The close proximity to so many attractions, shopping and restaurants is great. I really do wish they had restrooms. That would really make it perfect.
November 28, 2025
Extremely easy to utilize
Extremely easy to locate the garage (entrances on both sides of the road). Once inside, gate opened since I had included my license plate. Was extremely easy to figure out where to go and to return after the show. Very easy to park and very close to different spots near Millennium Park. Recently parked in the theatre district and regretted not using this garage again.
November 20, 2025
Unprompted review
Super easy and convenient however a…
Super easy and convenient however a little difficult to find the entrance.
November 20, 2025
Close to the bean,great security place…
Close to the bean,great security place and good price
November 21, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.