Millennium Garages Reviews 

11,169
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online reservation process quick and simple, making it easy to secure a spot before arrival. People consistently appreciate the affordable downtown parking rates compared to other nearby options. Drivers mention that entering and exiting the garage is completely seamless thanks to reliable license plate readers. However, some people mentioned that unexpected street closures and detours made it nearly impossible to reach the garage during local events. Reviewers also noted that pre-paid parking fees went to waste when they were forced to park elsewhere due to blocked roads.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the convenient proximity to downtown... See more

User experience

Clients share positive opinions on user experience, noting that the app is simple to use with seamless entry... See more

Price

Reviewers express great satisfaction regarding the affordable rates, noting that booking online in advance... See more

Website

Consumers find website satisfaction high, noting that the online order process is straightforward and quick... See more

Payment

People report ambiguous experiences with payment, noting that online booking offers excellent discounts and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more

Rated 5 out of 5 stars

We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more

Rated 5 out of 5 stars

Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more

Rated 5 out of 5 stars

I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more


Company details

  1. Valet Parking Service
  2. Car Accessories Store

Information provided by various external sources

Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(11,169)

578 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

The parking was smooth and efficient. They read the license plate numbers and you don't have to even scan the QR code.

November 21, 2025
Rated 5 out of 5 stars

Never parked in this garage before

Never parked in this garage before; was concerned about safety, where to park for the Harris Theater, and being in the area on the night of the Xmas tree lighting.
The garage parking was great!
I so appreciated ALL the garage attendees on the scene for the guidance, safety, and RELIEF I felt after driving 2 and a half hours in city traffic to attend the Rachel Maddow discussion at the Harris Theater.

November 21, 2025
Rated 1 out of 5 stars

Poor communication

I went through the exercise of paying for a spot only to find out that no one could park there due to the tree lighting ceremony.

November 20, 2025
Rated 5 out of 5 stars

Millenium Park Garage was very easy to…

Millenium Park Garage was very easy to enter and exit as written in the instructions. The bonus was using a promotional code by subscribing to their website. It was inexpensive compared to other parking garages. Millennium Park Garage is always my 1st choice along Michigan Avenue or Columbus Drive.

November 25, 2025
Rated 1 out of 5 stars

This is about the website only NOT the…

This is about the website only NOT the parking. The website is horribly glitchy. Tried to fill out the parking over ten times on my laptop -- but the credit card info boxes disappeared as soon as I put in my email address. Wouldn't recognize the promo code. Tried using my husband's phone. Nope -- same thing. Crashed the second he put in his license plate number. Finally got it to work on my phone after two more attempts.

November 24, 2025

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