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Millennium Garages Reviews 

11,169
•
TrustScore 4.5 out of 5

4.3

Valet Parking Service
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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online reservation process quick and simple, making it easy to secure a spot before arrival. People consistently appreciate the affordable downtown parking rates compared to other nearby options. Drivers mention that entering and exiting the garage is completely seamless thanks to reliable license plate readers. However, some people mentioned that unexpected street closures and detours made it nearly impossible to reach the garage during local events. Reviewers also noted that pre-paid parking fees went to waste when they were forced to park elsewhere due to blocked roads.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the convenient proximity to downtown... See more

User experience

Clients share positive opinions on user experience, noting that the app is simple to use with seamless entry... See more

Price

Reviewers express great satisfaction regarding the affordable rates, noting that booking online in advance... See more

Website

Consumers find website satisfaction high, noting that the online order process is straightforward and quick... See more

Payment

People report ambiguous experiences with payment, noting that online booking offers excellent discounts and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more

Rated 5 out of 5 stars

We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more

Rated 5 out of 5 stars

Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more

Rated 5 out of 5 stars

I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more

Company details

  1. Valet Parking Service
  2. Car Accessories Store

Information provided by various external sources

Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(11,169)

578 reviews in the last 12 months

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Rated 1 out of 5 stars

I tried three different EV chargers

I tried three different EV chargers, none of them started. The one brand of charger said something like charger temporarily disconnected. The tesla destination chargers (I have the app) wouldn't start charging and time out after a minute or two.

November 22, 2025
Rated 5 out of 5 stars

Park DT

Purchase of discounted parking was very easy. Directions were on point and gate opening and exit were super easy. Suggestions given were helpful related to loading a photo of the pass onto the phone to avoid any problems.

November 15, 2025

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