Miller Metcalfe Surveyors Ltd Reviews 

977
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same... See more

Rated 1 out of 5 stars

Not really sure what I paid £800.00 for! Paid for full structural survey, however any areas that may be troublesome on an old building i.e roof, report just says to get checked by a specialist, so fee... See more

Company replied

Rated 5 out of 5 stars

From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them. The surveyor has p... See more

Rated 1 out of 5 stars

Provided wrong information about the parts of the property they would inspect. The inspector was late on the day of inspection and did not review an important area within the property that was prom... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

We are an independent, multi-disciplined surveying practice offering extensive coverage throughout England and Wales. All our Surveyors are Members or Fellows of the RICS who have joined us bringing with them a wealth of knowledge and experience. We provide a variety of services to include: Property Valuations for a number of different purposes, HomeBuyer reports, Condition Surveys and Building Surveys. Our Head Office is located in the North West of England where you will find our dedicated Sales Team, Case Management Team and Customer Care Advisors. We will ensure you receive a professional, reliable & efficient service. Our reviews speak for themselves! We look forward to hearing from you. Regards The Miller Metcalfe Survey Team


Contact info

3.3

Average

TrustScore 3.5 out of 5

977 reviews

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3.3

All reviews

(977)

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Rated 5 out of 5 stars

Excellent service

Good, detailed report delivered on time. Pictures which were included were a good addition.

Happy to recommend to others.

Regards,

Bill

May 28, 2019
Unprompted review
Rated 1 out of 5 stars

A basic error in valuing my property…

A basic error in valuing my property occured This amounted to £25,000 because the surveyor failed to check his work. This could have been done by firstly talking to me and I would happily have advised on how the 75% 25% valuation process works, he could have spoken with the freeholder, he could have looked at rightmove which shows the sale price at 75% value. It feels as I am doing his job for him.

24 hours later still no news, it took me 5 minuted to gather the proof.
Take care

May 17, 2019
Unprompted review
Miller Metcalfe Surveyors Ltd logo

Reply from Miller Metcalfe Surveyors Ltd

Dear Mr Crooks,

Thank you for your feedback. However as you have also sent in a complaint direct to our Customer Relations Team we will issue a response through our company procedure channels and will therefore not put a response on here. I believe that you have earlier this morning telephoned the office and requested a senior manager to contact you – this has been passed onto our senior management team, one of which will contact you to discuss your concerns.

Regards
Miller Metcalfe Surveyors Ltd.

Rated 5 out of 5 stars

Excellent service from Miller Metcalfe Surveyors

We found Miller Metcalfe Surveyors through reallymoving.com and from start to finish had excellent service at an extremely reasonable price! Once the survey had been carried out, the surveyor contacted me to discuss his findings - this was even done out of hours when they could not contact me during the day, due to work, which I thought was particularly outstanding service! Would happily recommend and deal with again!

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

Very quick and honest service

Very quick and honest service. The surveyor gave me a call to discuss issues with the house which was very useful. Was not cheapest but price was very reasonable and you get what you pay for. Would certainly be using Millar Metcalfe again.

May 14, 2019
Unprompted review
Rated 4 out of 5 stars

A detailed report for FTB

The survey was done within a few days of booking and payment. Receiving the report on the other hand took a little longer. No fault of their own, it just went into my spam without me knowing it was in there. I went for the homebuyers report and this was carried out by Simon. Extremely helpful and highlighted a lot of problems that wouldn’t have been thought about by a FTB. The only reason I gave 4 stars and not 5 is because when trying to track down the report after 8 days I had to keep ringing them to find out what was happening. Eventually it was found in my spam folder under the name of phoebe. I would definitely recommend to a friend and I would use again in the future.

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great service and good value for money

I was really impressed. They were very good value for money and appointed a local surveyor who did a very thorough report. He called me straight after the survey to highlight key issues that I needed to be aware of and the written report followed a week later. I would definitely use them again.

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Very efficient the surveyor rang us on…

Very efficient the surveyor rang us on the day he did the survey and told us about the issue he had found and the report was ready the next day to download and the hard copy arrived 2 days later which allowed us to move on quickly with our move. Excellent service

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

First rate service

MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same day, and gave us his informal views that evening. Both the report and his verbal comments were clear, concise and fully intelligible.

May 9, 2019
Unprompted review

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