Millers Jewellers Reviews 

327
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more

Rated 5 out of 5 stars

This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more

Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more

Rated 5 out of 5 stars

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more

Company details

  1. Watch Store

About Millers Jewellers

Information provided by various external sources

As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!

We encourage you to contact us and we are always happy to assist in store, by telephone or email.

We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.

Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

1 review in the last 12 months

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Rated 5 out of 5 stars

Best overall experience EVER!

I have to say this is definitely my best online experience ever! (And this for someone who uses the internet a lot!!!) Initially I rang Millers Jewellers and got to speak to Richard who answered all my questions very efficiently and ended up giving me a further discount also on the watch I was interested in. After ordering, the order got dispatched the very same day, and was delivered to my door only 2 days later (all the way to Ireland!). Watch arrived in excellent condition with the time preset etc. Excellent service and highly recommended!!!

December 5, 2013
Unprompted review
Rated 5 out of 5 stars

Five Star Retailer, Very Highly Recommended

I recently purchased a Citizen eco-drive Titanium Commando Watch for my husband's Christmas, purchasing online, their site was straightforward and the check-out was done with ease. Just a couple of hours later I received an email advising that the watch had been despatched by Special Delivery and would arrive either the next morning or the following day (Saturday), it duly arrived on the Saturday morning. This delivery service was free!! In addition to the wonderful service, their price could not be beaten and my husband is absolutely delighted with his watch.

I have some jewellery repairs required so I will be using Millers again with no hesitation.

December 5, 2013
Unprompted review
Rated 5 out of 5 stars

Amazing

I bought the watch for my partner for Christmas, it was on offer for an excellent price. I ordered it on Wednesday during my lunch, within an hour I had an email telling me it had been dispatched. 8am the next morning it was delivered! Fantastic.

December 3, 2013
Unprompted review
Rated 5 out of 5 stars

FAST DELIVERY, GREAT PRODUCT AT GREAT PRICE

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE MONEY SO BOUGHT FROM MILLERS AFTER READING REVIEWS ON TRUSTPILOT. I WILL ALWAYS TRY TO BUY FROM FAMILY/LOCAL BUSINESS AS YOU TEND TO GET BETTER CUSTOMER SERVICE. THE WATCH ITSELF IS PERFECT FOR MY PARTNER BUT IS A XMAS PRESENT SO DONT KNOW WHAT SHE THINKS YET. I WOULD RECOMMEND MILLERS TO ANYONE LOOKING TO BUY AN ITEM OF JEWELLERY.

November 29, 2013
Unprompted review
Rated 5 out of 5 stars

1st class service

I would thoroughly recommend this company and if I am in the market for jewellery in the future be the first place to shop.

November 28, 2013
Unprompted review
Rated 5 out of 5 stars

Did not have much time but still found the watch I was looking for!

I cannot speak highly enough of Millers Jewellers from start to finish the process of finding and ordering the watch was easy.
I was kept updated all the way through and the watch arrived as stated on the date requested.
Would recommend to anyone to try Millers Jewellers.


Happy Customer Cumbria!

November 27, 2013
Unprompted review
Rated 5 out of 5 stars

First Class Service - Would def use again

Ordered watch for husband's Xmas, first class service, received an email straight away informing me of dispatch and when expected - watch arrived the next day. Compared the price on lots of websites and this was the best value for money. Have told everyone about the site.

November 27, 2013
Unprompted review
Rated 5 out of 5 stars

Twice bought, never shy

I bought my son a Rotary watch from Millers for his 21st birthday, when I bought it I was really impressed by their service. This year (6yrs later) his current watch still working well and has just been serviced, I asked him what he would like to celebrate the passing of another year, without hesitation, he suggested another watch from Millers.
Ordering was easy, delivery fabulous, asked for Thursday, got Thursday. You really can't get much better

November 16, 2013
Unprompted review
Rated 5 out of 5 stars

Speedy & Efficient

Found my watch on the internet and Millers were the cheapest by far and with free postage! They even emailed me to say when it had been dispatched and when it should arrive, it was well wrapped and arrived on time. Will check them out again in the future!

November 6, 2013
Unprompted review
Rated 5 out of 5 stars

Quality Service and Communication

Within minutes of placing my order I was contacted by Millers Jewellers checking the wording we wanted engraving on our son's watch also we were told when it would be despatched and the time slot on the day we would receive it. Excellent service and wouldn't hesitate to recommend them to anyone.

November 4, 2013
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service!!

Millers Jewellers website is easy to navigate; I chose and ordered a watch but was contacted almost immediately to say that unfortunately the watch was unavailable; Millers apologised and made suggestions for either a replacement or a complete and immediate refund. I was very impressed by this prompt, caring and personal customer service and chose a second watch which quickly arrived. Millers kept me informed about the progress of dispatch and delivery details at all times. It's a beautiful rotary watch, a gift for my husband, and he is really pleased with it.

November 3, 2013
Unprompted review

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