Millers Jewellers Reviews 

327
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more

Rated 5 out of 5 stars

This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more

Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more

Rated 5 out of 5 stars

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more

Company details

  1. Watch Store

About Millers Jewellers

Information provided by various external sources

As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!

We encourage you to contact us and we are always happy to assist in store, by telephone or email.

We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.

Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

MAGNIFICENT MILLERS…

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for a very reasonable 25 poun fee. Just a week later I had a text message saying the bracelet had been repaired and was ready for collection. My wife and I duly arrived at the store and sure enough the item had been repaired, cleaned and was indeed ready for us. It looks better and more sparkling than before and now adorns my wife's wrist once more. The repaired catch and substitute link work perfectly and the female employee who returned it to us was super polite and friendly. SUPERB sERVIcE by Millers.- This is-- THE-- place to take your jewellery repairs.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Millers the best jewellers in the West Midlands

Millers is the best jewellers for many reasons.
The most beautiful jewellery, new and used.
Fixing/repairing and designing items is fabulous.
The staff are lovely and nothing is too much for them.
They also sell a wonderful range of quality watches and clocks.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Hi I went to millers jewellers with my…

Hi I went to millers jewellers with my vintage omega I wanted my end link of my beads of rice bracelet changed after a back street key cutting place who think they are jewellers what a mistake to make as I said I went to millers the jeweller told me this back street key cutting place had absolutely butchered one of the end links i eventually found another end piece for my bracelet I took it back to millers and the jeweller did a smashing job very professional the place is friendly the moral of the story is if you want watch repairs or jewellery repairs use millers Wolverhampton highly recommended

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Can’t thank all the staff at millers…

Can’t thank all the staff at millers jewellers enough, I took my engagement ring in to be repaired and received excellent service from the lovely lady behind the counter. I was quoted £280 by another jewellers not too far away from millers, I asked the lovely lady how much it would cost and was told £30 ( a very big difference ) she told me that they would contact me when it was repaired but wasn’t sure how long it would take but probably 6 7 days due to it being Christmas. I took it in at 10 in the morning and had a message at 7 the same day to say it was ready to collect. Picked up my ring this morning and must say what an excellent job they have done, I will definitely he using them again in the very near future. Thank you all at millers for all your help, couldn’t be happier.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant jewellers

Brilliant jewellers, brilliant people will 100% be my go to jewellers for any repairs and future jewellers, have bought 2 gold bracelets from then and they're just brilliant people couldn't be more grateful

August 4, 2023
Unprompted review
Rated 3 out of 5 stars

Miller’s Jewellers

They were very helpful and informative about my ring, although it took around 5 weeks. The lady with glasses and grey bob has an attitude and talks down to you which I hadn’t experienced with the other members of staff. On the phone and in the shop she was rude and made me seem like I was a burden. I had previously had a bad experience with jewellers and Millers was recommended by many to me; but I have been disappointed with them and don't think I will be back in a hurry

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great jewellers

Came here to get a ring resized and they did an amazing job. Totally flawless and you can’t even see that it has been altered. Will definately use again.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

This place is Awsome ❤️ ❤️ went i today…

This place is Awsome ❤️ ❤️ went i today for a watch strap and ended up buying a beautiful stuuner of a bracelet with a gorgeous red heart on it, the staff as usual polished it up and boxed it up for me, the young man that done my watchstrap, what a gentleman very rare these days, thank you ❤️ all ❤️ happy new year to you and yours fabulous people, hope its a better one all round so we can smile again, bless your hearts 💕 💕 💕 💕

December 31, 2021
Unprompted review
Rated 5 out of 5 stars

Bulova A-15 watch purchase

Had my eye on the bulova A-15 pilot watch online but realised millers were a bulova stockist so called to see if they would order me one from bulova but to my luck they had one come in the day before so I purchased it over the phone and they posted it the same day it was at my home address the next day at 12 noon, fabulous watch and very efficient service. I've used millers for years for watch repairs, purchases and advice and they always excell. Thanks again Richard and all the staff at millers.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

One very happy customer

Was totally delighted with my purchase, just what I wanted and such a good price. The contact I had with Millers personally and by e-mail couldn't have been better, I'm a very satisfied customer.

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

watch purchase

Although my watch purchase did not suit me, the customer service from start to refund was fantastic, would not hesitate to make any future purchases here

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service.

After buying 2 watches from Millers I would certainly recommend their fast and efficient service.
Nothing too much trouble. Prompt despatch with good packaging. Will definitely use again.

February 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Once Again!

I have used this jewellers before for the purchase of a Rotary watch which was excellent. I purchased another watch recently for my wife for our 50th Anniversary and once again I was absolutely delighted! Well done and Thanks to Richard. Highly recommended.

February 4, 2016
Unprompted review
Rated 5 out of 5 stars

Great service and Timely Delivery

I was so pleased with both the service and product from Millers. I wanted a watch for my daughter's 18th birthday and they had just what I wanted. I had a few questions, phoned them and they were so helpful. I felt I got a most personal service. I even received a personal email from James. The delivery arrived to Ireland even more quickly than promised. Thanks so much. I am not someone who normally bothers with writing reviews

February 3, 2016
Unprompted review

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