Millers Jewellers Reviews 

327
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more

Rated 5 out of 5 stars

This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more

Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more

Rated 5 out of 5 stars

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more

Company details

  1. Watch Store

About Millers Jewellers

Information provided by various external sources

As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!

We encourage you to contact us and we are always happy to assist in store, by telephone or email.

We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.

Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Rotary ladies watch, great service, quick delivery

Millers are quick to respond to questions raised via their website and kindly offered a next day delivery service at no extra cost (above the lowest delivery cost).

Watch arrived next day, complete with hand written gift note, lovely watch and one happy wife.

January 12, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome

Great service both by phone and email. Watch arrived the next day, honestly never had a smoother and more friendly shopping experience. And the price was one of the lowest I found including next day delivery not offered by other retailers.

January 7, 2016
Unprompted review
Rated 5 out of 5 stars

Fast!

Ordered at very short notice for Xmas and arrived on promsed delivery date - Excellent service at a busy time of year! Well done and thank you! :)

December 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I am extremely happy with the service received from Millers. Excellent customer service and speedy delivery. I would recommend Millers to friends and family.
Thank you

December 29, 2015
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, helpful and efficient jewellers

This was my first time ordering from this jewellers, on this occasion a watch for my son.
The online process was easy & secure, and I was contacted the next day by the staff. They were able to advise me about a better watch, were very helpful and knowledgeable and as a result I am very happy with my purchase. It arrived the next day, well packaged and as described. I got a good deal on it and felt that they had given me very good service. I would use them again without reservation.

November 19, 2015
Unprompted review
Rated 5 out of 5 stars

perfect

Good customers services, spoke to a human who checked what I asked him to whilst I waited. Speedy delivery (next day) and item as expected / decribed :) Thanks

November 17, 2015
Unprompted review
Rated 5 out of 5 stars

Silver watch bracelet

Excellent service. Was able to choose date of delivery. Watch sent in presentation box. instant reply to queries sent to jewellers. Watch matched expectations.

November 13, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic customer focus

This company still offer a fantastic personal professional service even though my order was initially just generated via the internet. After researching the product this company were by far the cheapest on line. However that said, because of the personal sevice / contact I would have paid a price in line with their other competitors.

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Thank you for the fantastic service we have received.The watch arrived just in time and the gift was very much appreciated by the recipient (the box was beautiful too). We will definitely recommend you to our friends and family. Thanks again.

August 27, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

This was the first time I had used this company and I could not believe how good the service was. Not only did I receive my watch the next day, they engraved it free of charge.
I would definitely recommend Millers Jewellers, I wish I had found them sooner!

August 3, 2015
Unprompted review
Rated 5 out of 5 stars

Citizen ecodrive watch with mother of pearl face.

I wanted a small feminine dress watch and found this one in your site. I ordered Sunday night and had it on my wrist on Tuesday night. Well packaged and tracked package. I would not hesitate to use the site again or recommend to friends.

July 13, 2015
Unprompted review
Rated 5 out of 5 stars

Honest and completely reliable

I ordered a watch for my husband for our Ruby wedding but unfortunately it took longer to obtain from manufacturer. Millers kept me informed and assured me they would get it to me by our anniversary. They were always polite and helpful and offered to engrave the watch free of charge and also give me a presentation box. I thought their service was excellent and can highly recommend them.

July 10, 2015
Unprompted review
Rated 5 out of 5 stars

Watch Purchase

Smooth transaction, good communication, prompt delivery and item as expected. What more could you ask for?

June 29, 2015
Unprompted review

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