Millers Jewellers Reviews 

327
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My wife had a gold bracelet which broke when a link near the fastening catch came off and was lost. I took this to Millers and spoke to their salesman who promised it could be fixed within 2 weeks for... See more

Rated 5 out of 5 stars

This is the first time I've purchased a watch from Millers. Ordered it Friday 26th December 2014 & delivered as agreed a.m.Tuesday 30th December by recorded delivery. The Rotary ladies' watch supplie... See more

Rated 5 out of 5 stars

Watch ordered online on Thursday 7th August, (Millers are closed on Thursday). Received email from James advising out of stock situation on Friday 8th August, stock to be available for despatch Mo... See more

Rated 5 out of 5 stars

I ORDERED A CITIZEN ECO DRIVE FOR MY PARTNER WHICH ARRIVED ON THE DAY STATED WHEN I ORDERED. THE ITEM WAS WELL PACKAGED SO NO DAMAGES. I HAD SEEN THE WATCH ON VARIOUS OTHER WEBSITES FOR SLIGHTLY MORE... See more

Company details

  1. Watch Store

About Millers Jewellers

Information provided by various external sources

As Wolverhampton's oldest Jewellers we are confident in our ability to provide the highest level of customer service - there is a good reason why we have been around for over 140 years!

We encourage you to contact us and we are always happy to assist in store, by telephone or email.

We have been selling Rotary since 1929 and over the years we have, and continue to, widen our range of brands based on what our customers require and we now also stock Bulova Watches, Citizen Watches, Dreyfuss & Co Watches, J & T Windmills Watches and of course Rotary Watches.

Although online currently our main focus is watches we are a traditional Jewellers and provide a complete service from Jewellery valuation, jewellery and watch repair and restoration to sales and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

1 review in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Would definately recommend this jewellers. Communication & service was exceptional. Watch is lovely it arrived promptly, well packaged & was the best price i'd seen online

June 25, 2015
Unprompted review
Rated 5 out of 5 stars

Out Of This World

I was after a citizen watch and found the item cheaper elsewhere.
No fuss, price matched and free signed for postage.
I would recommend Millers Jewellers 100%.
I will make it my first port of call in the future.
Thank You for everything.

June 24, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service, Communication and Product

I recently purchased a watch from Millers Jewellers. I was not happy with the watch for a few reasons. They completely understood and asked me to return the watch. They went head over heels to make the exchange by working with the watch manufacturer and they were efficient and expedient. I live in the US. I would not have any reservation in making another purchase from Millers. The exceptional customer service provided by James and Richard was outstanding and unquestionably the best I've ever had with an international purchase. Communications were clear, timely and accurate. Don't hesitate in the least bit if they have what you want. Thank you gentlemen, Richard and James. I am happy and know I will be when wearing my beautiful watch for many years to come!

Kind regards,
Pam Luke

June 5, 2015
Unprompted review
Rated 5 out of 5 stars

Prompt!

Found the watch I was looking at a price better than amazon and other online stores. Prompt delivery, was shipped through Next day service, delighted!

May 21, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

excellent service throughout, Item cheaper then elsewhere and kept me fully informed as to when item had been dispatched and when I could expect to receive it. Came by next days delivery, would highly recommend this company to anyone.

May 7, 2015
Unprompted review
Rated 5 out of 5 stars

Purchase of watch.

Found this Company by browsing the web. I knew the make and model of watch I wanted and had compared prices with other retailers. On contacting Millers I was able to negotiate a price that was acceptable . The price I paid almost matched the other retailers. The level of service from James was quick and very helpful. The watch arrived the day after my online purchase. Would have no hesitation in recommending this Company and would buy from them again.

April 24, 2015
Unprompted review
Rated 5 out of 5 stars

Great service with prompt communication

Had some initial reservations with ordering a watch from overseas but that was all set aside after Rich addressed my concerns. Great service, prompt replies even with a 6 hour time difference. The watch was posted the day of transaction and received within 7 days here in the US.

April 23, 2015
Unprompted review
Rated 5 out of 5 stars

Skagen watches

Delighted with customer service received when purchasing a Skagen Watch from Millers - would recommend this company, Efficient, friendly staff who followed my order through from start to finish.

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Very prompt,efficient service
Kept informed of progress of my order each step of the way.
Goods arrived as promised ,well packaged and I am delighted with the item I ordered.
Very happy with Millers and would not hesitate to use them again.

April 12, 2015
Unprompted review
Rated 5 out of 5 stars

Rotary watch

I could not believe how quickly it arrived. It is a superb watch, that I have been looking at for a while, and at a very good price

March 31, 2015
Unprompted review
Rated 5 out of 5 stars

Definitely five star.

Millers Jewellers kept me informed by e-mail and phone from of the start of my on-line order until I received my purchase. The Customer service was excellent and they were happy to fit delivery in with my chosen day.

March 21, 2015
Unprompted review
Rated 5 out of 5 stars

Truly excellent service!

I ordered a replacement 9ct gold rotary watch (for an old one sadly irreparable) at a very competitive price having trawled the internet. What I got was a wonderful and fully packaged/guaranteed watch at truly excellent price, lovely free engraving, phone calls to confirm everything was in order and inclusive special delivery. Could not possibly have been better! Thank you! :-)

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a watch for my wife this Xmas. Unfortunately it was not in stock and would have been late for Xmas. As a result Millers offered to send me a more expensive version of the watch for the same price which arrived in time.

January 25, 2015
Unprompted review
Rated 5 out of 5 stars

Best way to by a watch.

The web site is easy to navigate. From selection of my item to payment, again, the process could not have been easier.
I was kept fully informed via email of my order confirmation and dispatch. My order was delivered as promised.
Very impressed with much thanks. ( my order was a 21st birthday present, I had been let down at the last minute by another on line watch company, Millers saved the day )

January 10, 2015
Unprompted review

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