Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc. Absolutely did not push for a sale, but I did buy, w... See more
Company replied
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Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc. Absolutely did not push for a sale, but I did buy, w... See more
Company replied
Great store staff who both knowledgeable and very happy to help. With a child going on his first Duke of edinburgh expedition it was exceptionally helpful with all their experience!!
Company replied
Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... See more
Company replied
Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... See more
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85 High Street, EX31 1SS, Barnstaple, United Kingdom
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After getting nowhere with customer service via email I went along to my local store and after explaining my issue with a product purchased online the staff member was very helpful, I was refunded for the item that didn't work as it should and although he couldn't replace the item, I was informed where I could get a replacement locally. I was served by Elliot in Millets on the High street in Barnstaple. Great product knowledge and excellent customer service. 5 star rating.

Reply from Millets - Barnstaple
Elliot was superb. Helped me deciding on walking boots. Did not have my size in the end and so he ordered them to be delivered to home. He was friendly, knowledgeable and extremely helpful.

Reply from Millets - Barnstaple
Really friendly staff, both Rob and the lovely lady - who is always so helpful when I go to Millets. Nothing too much trouble. Up-sold in a friendly and humorous way. Knowledgeable. It is because of staff such as this, that I don't buy online.

Reply from Millets - Barnstaple
Mitch was really helpful in recommending us the perfect sleeping bags for our needs, thanks you!

Reply from Millets - Barnstaple
We were advised and served by Elliot at the Barnstaple millets store and he was extremely helpful and very knowledgeable.
I was looking for something specific that wasn't available in this store, but I was shown an alternative that actually turned out to be a better and more affordable choice for me.
Couldn't be happier!

Reply from Millets - Barnstaple
Rob was enormously helpful and gave great advice. He also saved me money. Excellent all round. Thank you

Reply from Millets - Barnstaple
Really helpful staff, attentive and knowledgeable. Thank you for such excellent service.

Reply from Millets - Barnstaple
Member of staff excellent looking at ways for me to get the shoes I wanted.
Let down by your systems!
I paid for the shoes and received email confirmation only for 2nd email after leaving the store stating shoes not available! Know have to go back to store to get refund!

Reply from Millets - Barnstaple
Elliot and Mitch gave great advice and helped me spend a small fortune in millets, their help and advice was fantastic! Credit to millets! Will definitely visit again!

Reply from Millets - Barnstaple
I was in the store today with an unusual situation having purchased a waterproof raincoat from Blacks online and having been advised to take it to Millets as my nearest store. Rob and Jeremy were incredibly helpful and resolved my issue very quickly.

Reply from Millets - Barnstaple
Elliot was very helpful in my search for some good walking/hiking shoes and patient with my indecisiveness as it’s difficult to find comfortable shoes.

Reply from Millets - Barnstaple
Very nice experience, the shop assistant was there ready to help if needed without being over egar and gave me lots of useful information.

Reply from Millets - Barnstaple
Mitch is always very welcoming, very knowledgeable and happy to help

Reply from Millets - Barnstaple
Visited Barnstaple branch and was served by Elliott. He was very helpful and knowledgeable about the Vango Henley Tailgate Awning. He gave very good advice and the order was placed. Delivery arrived less than 24 hours later. Have not tried it yet, but hope to do so when the weather improves. Well done Elliott.
Had a great experience visiting Barnstaple store. Mitch who served me was very helpful, knowledgeable and patient with my selection of walking shoes. I got a great deal on the shoes, better than I would have got on their online store. Thank you.
Barnstaple is my local Millets and as always the gentlemen were so helpful, not the least pushy and a real credit to your organisation. It is always a pleasure to visit this store and I will do so again very soon as the hiking season for me gets underway. Thank you Barnstaple Millets.
Great service in Millets Barnstaple this morning. Elliott was so informative & couldn't have been more helpful regarding the purchase of Merrell walking boots. I will definitely be back.
Elliott was very helpful to myself and husband, answering us in a very friendly way

Reply from Millets - Barnstaple
I was really impressed with the advice from Elliot in helping me to understand the different options regarding heavyweight socks in particular. He took time to explain things and I actually purchased more items than initialky intended, which I am pleased with.
I will definitely return in the future.

Reply from Millets - Barnstaple
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