Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... See more
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See what reviewers are saying
Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... See more
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Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... See more
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I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... See more
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Company details
About Millets - Beverley
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
16 Butcher Row, HU17 0AB, Beverley, United Kingdom
- 01482 421132
4.5
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Brilliant helpful staff at Beverley…
Brilliant helpful staff at Beverley branch. Thank you very much we will be shopping there again.
March 27, 2022
Reply from Millets - Beverley
Hi,
Thank you for taking the time to leave your positive review.
I'm happy to hear that you have had a great experience with our in store team, and they have been able to offer you the best help and care in your shopping.
We look forward to you shopping with us again soon.
Have a nice day!
Molly
Millets Online Review Team
Reply from Millets - Beverley
Good Morning,
Thank you for taking out the time to leave us this review!
I'm really glad to hear you've had a positive shopping experience with us and our staff at our Beverley branch was very helpful.
We hope you continue to enjoy shopping with us.
Kind Regards,
Jasmine,
Millets Online Review Team.
Super helpful staff saved me £8 off a…
Super helpful staff saved me £8 off a £20 purchase.
February 23, 2022
Unprompted review
Reply from Millets - Beverley
Hi Symon,
Thank you for leaving a great review for us.
We are so happy to hear that our colleagues were super helpful and managed to get you a discount on your purchase.
We look forward to seeing you shop with us again.
Have a great day!
Cheers,
Rebecca E,
Millets Online Review Team.
Reply from Millets - Beverley
Good Evening,
Thank you for your review.
I am pleased to hear that you have found our service to be excellent and the staff helpful.
We hope to see you shopping with us again soon.
Thank you,
Tanya,
Millets Online Reviews Team.
Great range of quality products.
January 11, 2022
Unprompted review
Reply from Millets - Beverley
Hi,
Thank you for taking the time to leave your positive review.
I'm happy to hear that you have had a great experience with the quality range of products, and I do hope to hear you was just as happy with the service that you received.
We look forward to you shopping with us again soon.
Have a nice day!
Molly
Millets Online Review Team
Reply from Millets - Beverley
Hi P.Sawyer,
Thank you for your great review.
It's amazing to hear that you are happy with the overall service we provide and the quality of the items.
If you need any help in the future please let us know.
We hope you will continue to shop with us.
Kind regards,
Antonia.
Millets Online Review Team.
Great price and fast delivery
Great price and fast delivery. My size wasn’t in stock, however I tried the right size in a different coloured boot and they ordered it for me. Great service.
January 3, 2022
Reply from Millets - Beverley
Hi Andrew,
Thank you for your positive review.
It's great to hear that you are happy with the customer service provided when ordering your boots.
If you need any help in the future, please let us know.
We hope that you shop with us again.
Regards,
Kiran,
Millets Review Team.
Good Service from the Beverley Branch
Beverley Branch has been a good option for outdoor gear for a number of years and once again the staff were both friendly and helpful with selecting the right shoes
January 2, 2022
Unprompted review
Reply from Millets - Beverley
Hi Geoff,
Thank you for leaving a positive review.
I am pleased to hear you are happy with the customer service you received again from one of our stores.
We look forward to seeing you shop with us again.
Have a great day!
Thanks,
Lee,
Millets Online Review Team.
Could not ask for a better service at…
Could not ask for a better service at the Macclesfield shop, delivery by couriers first class, they kept me informed and delivered when promised. Would certainly buy from Millets again.
January 1, 2022
Reply from Millets - Beverley
Hi Peter,
Thank you for taking the time to leave your positive review.
I'm happy to hear that you have had a great experience with our staff in store and your delivery. I'm glad that you was kept well informed and do hope to hear you are just as happy with the products you have received.
We look forward to you shopping with us again soon.
Have a nice day!
Molly
Millets Online Review Team
Reply from Millets - Beverley
Hello Pauline,
We appreciate you for taking the time to leave us this review!
I'm really glad to hear you've had a positive shopping experience with us and our staff was patience and helpful.
If you need any further information in the future, please don't hesitate to contact us back.
We hope to see you again soon!
Kind Regards,
Jasmine,
Millets Online Review Team.
Nothing was too much trouble!
Nothing was too much trouble for Rhys. Friendly helpful service, a credit to the store! Great choice of products and some excellent Black Friday deals!
November 21, 2021
Unprompted review
Reply from Millets - Beverley
Hi Angela,
Thank you for the great review.
I am pleased to hear you are happy with your recent visit at one of our stores and had the assistance of Rhys.
We hope you will continue to shop with us.
Kind regards,
Adna,
Millets Online Review Team.
Great customer service from Rhys…
Great customer service from Rhys yesterday in the Beverley store.
He helped us chose a baby carrier, pointed out all the safety features and how to fit correctly.
Great service
November 20, 2021
Unprompted review
Reply from Millets - Beverley
Good morning Ellie, thank you for your great review.
It's great to hear that you received good customer service from Rhys in the Beverley store, and that everything has gone well for you whilst shopping with us.
If you need any help in the future please let us know.
We hope you will continue to shop with us.
Kind regards,
Alfie
Millets Online Review Team.
Helpful staff
Recently purchased a Stanley flask from Millets in Beverley, Nicola was very helpful and gave lots of useful advice to help me choose the right one for me, would definitely recommend
November 19, 2021
Unprompted review
Reply from Millets - Beverley
Hello Paul,
We appreciate you for taking the time to leave us this review!
I'm really glad to hear you've had a positive in store shopping experience with us and it's great to see Nicola was helpful and able to provide advice on suitable products.
If you need any further information in the future, please don't hesitate to contact us back.
We hope to see you again soon!
Kind Regards,
Jasmine,
Millets Online Review Team.
Excellent service Nicky
Excellent service from Nicky in Beverley. She was very patient and knowledgeable. Love my new Berghaus boots and she gave me lots of information on the aftercare. Well done!
November 11, 2021
Unprompted review
Reply from Millets - Beverley
Hi Claire,
Thank you for the great review.
I am pleased to hear you are happy with your visit at our Beverley store and the assistance of Nicky.
We hope to hear from you again soon.
Kind regards,
Adna,
Millets Online Review Team.
easy to find the desired product
easy to find the desired product
easy to order
arrived on time
November 8, 2021
Reply from Millets - Beverley
Hello John,
Thank you for taking the time to leave us a review.
Its good to hear that you have had a positive experience with us and that you are happy with your recent purchase from ourselves.
If you need any advice in the future please do not hesitate to get in contact with us.
Kind Regards,
Kerry.
Millets Online Review Team.
Beverley shop
Shoes I wanted in a 9 not in stock (so 4 stars) but the very helpful assistant at Beverley branch ordered them for free home delivery, arrived 2 days later. Very good.
November 5, 2021
Reply from Millets - Beverley
Good afternoon,
Thank you for taking your time to leave your 4 star review.
I'm sorry to hear that the size shoe you wanted wasn't currently in stock however I'm happy to hear that you was able to quickly get it ordered to your home.
We hope to see you shopping with us again in the future.
Kind regards,
Ria,
Millets Online Review Team.
Great service and advice
Great service and advice. Needed some input as to a new jacket. Had my heart set on a parka but assistant recommended a down filled jacket. Wasn't too sure but my wife definitely liked 2nd one better.
Thanks
October 31, 2021
Unprompted review
Reply from Millets - Beverley
Hello Andrew,
Thank you for taking the time to leave us a review.
Its good to hear that you have had a positive experience with us and that you are happy with the service that you have received from ourselves.
If you need any advice in the future please do not hesitate to get in contact with us.
Kind Regards,
Kerry.
Millets Online Review Team.
Very impressed!
Very impressed with Nicky at the Beverley store today. Couldn’t have been more helpful!
October 19, 2021
Unprompted review
Reply from Millets - Beverley
Hi Ted,
Thank you for your great review.
It's great to hear that you're impressed with the store staff and you found them to be really helpful.
If you need any help in the future please let us know.
We hope to hear from you again soon.
Kind regards,
Lewis,
Millets Online Review Team.
Grizedale shoes and Kahuna III sandals.
Bought Peter Storm Grizedale shoes and Merrell Kahuna III sandals online after internet search. Local Beverley store helpful for size check but didn’t have Color/size in stock. Delivered promptly by two different carriers. Reduced prices and 15% discount made it best value.
September 22, 2021
Reply from Millets - Beverley
Hello John,
Thanks for getting in touch with this review.
I am really glad that our store team was able to assist you with working out the sizing for these items. I’m pleased that the order was then delivered swiftly to you, and that you had good deals to make this order great value for money.
We hope to hear from you again in the future.
Kind regards,
Ralph
Millets Online Review Team.
Great service at the Beverley branch
Great service at the Beverley branch. Staff were really helpful and obviously very knowledgeable about their products. Got a pair of boots at a good price and also advice about aftercare. Thank you
August 25, 2021
Unprompted review
Reply from Millets - Beverley
Hi Joanna,
Thank you for taking the time to leave this review.
It's great to hear about your positive experience and also the service received from Beverley Store.
I will pass this feedback to the store manager for you.
If you need any advice in the future please feel free to get back in contact with us.
We hope to be hearing from you again soon.
Kind regards,
Christian
Millets Online Review Team.
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