Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... See more
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Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... See more
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Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... See more
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I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... See more
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Company details
About Millets - Beverley
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
16 Butcher Row, HU17 0AB, Beverley, United Kingdom
- 01482 421132
4.5
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent first visit
First visit to Millets,Beverley and found the store stocked with quality outdoor clothing and equipment at prices to suit all budgets. The sale items were real savings on popular items. The staff were polite and helpful with clear and concise information and advice
August 18, 2022
Unprompted review
Reply from Millets - Beverley
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent service
Excellent service, the young lady who helped us was very knowledgeable on camping equipment and accessories.
August 15, 2022
Reply from Millets - Beverley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Reply from Millets - Beverley
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Excellent shopping experience
Excellent shopping experience, staff are knowledgeable & very helpful & friendly. Great range of products suited to all budgets. This is now my go to shop for all my camping/hiking buys in the future.
July 25, 2022
Unprompted review
Reply from Millets - Beverley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Reply from Millets - Beverley
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent advice, service and prices
Excellent advice, good range to chose from, friendly knowledgeable staff, price’s as good as online, local shop that I now used frequently
July 18, 2022
Unprompted review
Reply from Millets - Beverley
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Awkward return, handled well.
Great service from Sarah and Natalie today. Tricky online return. Both went out of their way to ensure I was able to exchange a faulty item. Thanks both, well done!
July 17, 2022
Unprompted review
Reply from Millets - Beverley
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Regularly go into Millets Beverley and…
Regularly go into Millets Beverley and the staff are always friendly, helpful & most importantly knowledgeable.
July 13, 2022
Unprompted review
Reply from Millets - Beverley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Back again!
Made welcome and very knowledge, in and out in no time very efficient service!
Thrilled with all my purchases as usual.
See you next time!
July 6, 2022
Unprompted review
Reply from Millets - Beverley
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Friendly staff
The staff are incredibly friendly and knowledgeable. been in a few times now and have only had good service provided and the sales are great!
July 6, 2022
Unprompted review
Reply from Millets - Beverley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good visit
Used the UPS pagage service and also bought a couple of items. Two lovely ladies at the desk were friendly and helpful. The package pick up/drop off there is very handy and reliable. Store has a nice selection of outdoor items and frequently runs sale events.
June 30, 2022
Unprompted review
Reply from Millets - Beverley
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Helpful and lovely staff always!
Visit regularly for gifts and to use dpd services. Staff in Beverley always friendly and helpful with any requests. Always a pleasure to pop in.
June 22, 2022
Unprompted review
Reply from Millets - Beverley
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
I got what I needed but…
I got what I needed but was disappointed that one of the items scanned as full price at the till despite being clearly marked as discounted on the shelf. Fortunately I noticed, but I had to go back to the shelf with another member of staff (who didn’t appear particularly concerned) to prove the error. I pointed out that the system should recognise sale items automatically and was told that it doesn’t always and that staff effectively rely on customers to highlight any issues. I’m sorry to flag a negative but I’m pretty sure this isn’t (or at least shouldn’t be!) company policy hence my bringing this to your attention.
June 22, 2022
Unprompted review
Reply from Millets - Beverley
Hi Ted,
Thank you for taking the time to leave this review.
I am sorry to hear that you had issues with sale items not displaying as so when checking out on the till with our staff.
Should you wish to discuss this further so we can investigate this please email us at onlinereviews@millets.co.uk.
Please also include reference TP668, name/s or description of the staff member/s you spoke with on the day, your full name, your full address and your contact number within the body of your email so we can log this information on our system with an incident number while it's investigated.
Thank you for your time today and I hope you have a great week.
Many Thanks,
Aimee,
Millets Online Review Team
Genuinely knowledgeable staff and super helpful
I visited Millets in Beverley in need of some waterproof shoes and spoke to Neil. He was so helpful, extremely knowledgeable and saved me from wasting money buying the wrong thing. His advice was excellent on Gor-Tex shoes and it was really appreciated. They've been an brilliant investment.
May 30, 2022
Unprompted review
Reply from Millets - Beverley
Hi Hollie,
Thank you for taking the time to leave us a review.
I am happy to hear that Neil at our Beverley store was so helpful and extremely knowledgeable and helped you with your purchase.
Thank you for shopping with Millets and I hope to see you again soon.
Kind regards,
Phil
Millets Online Review Team
Great customer service as usual
May 21, 2022
Reply from Millets - Beverley
Hi Darren,
Thank you for your review.
It's great to hear that you have had a good experience with our service.
We look forward to you shopping with us again.
Regards,
Alfie
Millets Online Review Team.
Amazing staff
Looking for chairs and Natalie, Sammy and Adele were really friendly and helpful A*
May 13, 2022
Unprompted review
Reply from Millets - Beverley
Hi Sarah,
Thank you for your review.
It's great to hear that Sammy, Adele and Natalie were able to assist you.
We hope that you shop with us again.
Regards,
Alfie
Millets Online Review Team.
Millets in Beverley East Yorkshire a great store!
We went into the store in Beverley East Yorkshire and couldn’t have been looked after any better anywhere else
The staff are knowledgeable and not pushy
The prices are very competitive
A very pleasant experience,we highly recommend this store and will definitely shop there again
May 2, 2022
Unprompted review
Reply from Millets - Beverley
Hi Sarah,
I appreciate you taking the time to leave a review.
I'm pleased to hear you're happy with the excellent service you have received from our knowledgeable colleagues in our Beverley store.
I hope you continue to shop with Millets in the future.
Thanks,
Sam
Millets Online Review Team.
Staff always friendly and helpful
April 26, 2022
Unprompted review
Reply from Millets - Beverley
Hi Ian,
Thank you for taking the time to leave your positive review.
I'm happy to hear that you have had a great experience with our team and the help provided.
We look forward to you shopping with us again soon.
Have a nice day!
Molly
Millets Online Review Team
Northern adventure
Great friendly and efficient service. Found everything I needed. Really good selection and quality. Couldn't be happier.
April 18, 2022
Unprompted review
Reply from Millets - Beverley
Hello Joan,
Thank you for taking the time to leave us this review!
I'm really glad to hear you've had a friendly and efficient shopping experience with us.
Also it's great to read you found everything needed and you're happy with the selection available in store.
We hope to see you again soon!
Thanks,
Jasmine,
Millets Online Review Team.
Fantastic
Fantastic! Great advice and could have not been more helpful or friendly.
March 28, 2022
Unprompted review
Reply from Millets - Beverley
Hiya Ms Benson,
Thanks so much for the positive review, it's much appreciated.
We are pleased to hear that you are happy with the Service that was provided and are glad you was able to find your perfect product.
Know that we look forward to you shopping with us again.
Many Thanks,
Asiisa,
Millets Online Review Team.
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