Millets - Bodmin Reviews 

1,144
TrustScore 5 out of 5

5.0

27/31 Fore Street, PL31 2JA Bodmin, GB


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Rated 5 out of 5 stars

I was looking for some sturdy walking sandals. The shop had a good selection, many of them in the sale. Nancy served me and was very helpful. Her colleague Jamie was also very friendly. I bought a pai... See more

Company replied

Rated 5 out of 5 stars

The staff team were welcoming and friendly. Able to help with my enquiries to enable me to buy exactly what I required, not pushing to get extra sales. Lovely shop.

Company replied

Rated 5 out of 5 stars

Often pop in for something or just a browse. Always a friendly welcome. Very polite. Helpful staff. Had exactly what I went in for - water bladder - and came out with a new pair of sunglasses as well!... See more

Company replied

Rated 5 out of 5 stars

Brilliant service and the lady who helped me choose some new walking shoes was both funny and really helpful. Shoes are tricky to purchase online so I do appreciate being able to pop into a local sho... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bodmin

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom

  • 01208 227003

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,144)

4,893 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing but praise from me

Nothing but praise from me. They had the part I needed asap and even went out of their way to stay a few minutes late for me to collect. SAVIOURS

TY TY TY

June 16, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Top experience as usual

I have always had great experiences at this store and with all the staff and today was yet another one! Nancy was lovely and very helpful, bought myself a bargain of a hiking backpack ready to use this weekend! Love to all the staff, great store :)

June 11, 2025
Unprompted review
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Reply from Millets - Bodmin

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing, very helpful and polite. Answered all my questions with Great knowledge and experienced suggestions.

May 21, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Very well stocked shop for hiking…

Very well stocked shop for hiking supplies with fair prices, especially since they accept student discount. Big thanks to Lilly who was extremely helpful, even comparing map prices against competitors like amazon for me. And yes, they were cheaper here.

May 27, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

So friendly and helpful staff

Being able to ring up and check stock availability and for the item to be put to one side. The staff were so welcoming and friendly when we arrived. This was the only place that we could find which stocked what we needed. So nice to have a proper camping shop in Bodmin. Many thanks

May 27, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely people, good range, great prices

Arzu and Nancy were absolutely lovely and helped us find just the right boots for the whole family. They didn't rush us even though it was so close to closing time. Many thanks!

May 26, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Staff were extremely helpful and…

Staff were extremely helpful and considerate. My experience was made easier by being able to visit my local store and have appropriate help from people who knew the area.

May 16, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Arzu and Nancy were friendly and very…

Arzu and Nancy were friendly and very helpful.

May 16, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Popped into Millets on holiday, glad I did.

Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her manner and outstanding sense of humour really made the day. Did we make a purchase? Of course we did. Went in for a pair of trousers and bought three things. I'm a sucker for a bit of service!

May 8, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Arzu and Hannah very helpful and…

Arzu and Hannah very helpful and friendly. Very happy with my purchase 😃

May 8, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Served by Claire

Served by Claire, another happy shopping experience in this shop. The staff are always so helpful and friendly, also very knowledgeable about the products that they sell.

May 1, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Arzu was very helpful

Arzu was very helpful, courteous and good knowledge of product. Just the right amount of contact and advise, at check out both women chat even though we had kept them when they were due to shut. Thank you for a great shopping experience as well as a well priced , good quality pair of walking shoes. Also able to try on several pairs, which is much better than sopping on line. Well done Millets and staff

May 2, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Magic so much better than on line…

Magic so much better than on line amazing product knowledge and just nice people

April 18, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly service

Friendly service, good choice of products

March 29, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Outstanding customer service from Bodmin Millets

Just bought a new pair of walking boots in the sale already a bargain at £49 instead of £120. While paying for them my National Trust membership card fell out of my wallet and store supervisor Jamie informed me that would get me a further 15% discount. I had no idea that was even a thing. And that ladies and gentlemen is how you do customer service. Also a mention to his colleague Lilly who also was outstanding.

March 29, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely friendly staff members

Lovely friendly staff members, was served by Lily, who was helpful and curtious, will definitely visit this store again

March 23, 2025
Unprompted review
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Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Stephen in the Bodmin branch was fantastic…

Stephen in the Bodmin branch was fantastic today... Helpful not pushy, friendly and chatty taking an interest and giving some great tips for our forthcoming holiday, a destination he has visited. I bought an expensive pair of hiking shoes that I love and felt encouraged but under no pressure to complete my purchase.

March 8, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Very friendly kind staff

Very friendly kind staff, always smiling.

March 1, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Extremely knowledgeable staff

Extremely knowledgeable staff. Very welcoming and friendly. Claire and Steven made our visit enjoyable and stress free.

March 1, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Claire and Nancy were fantastic

Claire and Nancy were fantastic, I wanted to buy another North face pair of shoes, but they were always above the £100 Mark with only a pound off. They were able to give a discount that brought it down into the 80s. Thank you.

February 8, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

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