Millets - Bodmin Reviews 

1,145
TrustScore 5 out of 5

5.0

27/31 Fore Street, PL31 2JA Bodmin, GB


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Rated 5 out of 5 stars

Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .

Company replied

Rated 5 out of 5 stars

Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more

Company replied

Rated 5 out of 5 stars

Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more

Company replied

Rated 5 out of 5 stars

My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bodmin

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom

  • 01208 227003

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,145)

4,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Claire and Nancy were fantastic

Claire and Nancy were fantastic, I wanted to buy another North face pair of shoes, but they were always above the £100 Mark with only a pound off. They were able to give a discount that brought it down into the 80s. Thank you.

February 8, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Stress free boot shopping 😊

Great experience shopping for walking boots for myself and my husband- usually so stressful as he hates all clothes and shoe shopping.
The assistant Claire was knowledgeable, helpful and very upbeat too. Thank you for helping us achieve our aims 🙏🏻

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful shop and staff!

The staff (Rebecca, Claire and Jamie) were so knowledgeable and helpful. Nothing was too much trouble. We could browse but they were always there when needed to advise and assist. The items we bought - boots, walking pole, socks etc. were all of a very high quality. The high street needs such useful shops offering such a personal service! Much valued!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Walking Shoes

Popped in to Bodmin Millets to have a browse and ended up buying walking shoes for both myself and my wife. Excellent deals and the two ladies were extremely friendly and helpful.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to shop in store

Went to the store as I got a birthday discount code. Loads to chose from clothing wise, tee shirts, fleeces and I ended up with a bargain coat. Rebecca and Claire were helpful showing me where the mirror was to see if I looked great 🤣. Looking forward to shopping there again!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely staff

I went in with my two children looking for walking / trail shoes for myself and my son. Stephen was super helpful, nothing was too much trouble. He was friendly and chatted away to my kids. Great shopping experience.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

The entire team at this branch were outstanding!

The entire team at this branch were outstanding friendly informative and welcoming when we visited in late summer 2024 - we bought 2 pairs of walking shoes two packs of socks all thoughtfully advised by the team there - our 3 month Labrador was also made very welcome with treats and kindness - Thanknyou Millets Bodmin - Outstanding to have such stores still on our high streets, let’s keep it that way!

August 22, 2024
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

High Street shopping at its best!

Popped in here to see if I could p-p-p—pick up a parka (not a penguin lol) in the sale and walked out with exactly what I wanted at a fantastic price plus a second bargain jacket as well. Also had a lovely chat with the staff who couldn’t be more friendly or helpful. Great shopping experience from start to finish. It’s what the High Street should be about and how it used to be before we all started shopping online. Thanks team!

December 28, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful and friendly staff as always

December 20, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Such a good shop

Such a good shop, with lovely helpful staff. Always a pleasure to go there!

December 18, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Nancy & Claire

Nancy & Claire were exceptional to help us whilst we tried to find my Dad a new pair of walking boots.
Very friendly and welcoming.

December 12, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service
We were served by
Claire.
Friendly and helpful staff.
We had a number of queries, all of which were answered and we were able to buy the things we need

December 17, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful staff.

December 15, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Made to feel very welcome

I was made to feel welcome in the Bodmin store, Stephen could not have been more helpful he’s a credit to the team he went above and beyond to find me exactly what I needed all with a smile,I could not be happier
Thank you Stephen I will definitely be back

December 12, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful and friendly.

December 12, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Needed New Walking Boots

Excellent 5 star customer service. Found my new walking boots and received advice to making them last for years.

November 25, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Walking Boots

Excellent service. All staff that dealt with us were polite and helpful.
Answered all questions and advice was given. Purchased Merrel walking boots and for a very good price compared to other shops.

November 28, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you.

November 28, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

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