Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .
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Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .
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Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more
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Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more
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My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more
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27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom
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Very friendly helpful staff. Rang Rebecca in morning and asked to put an item back for me to pick up later that was in sale, when I picked up the price came up different from online and they changed the price with no problems.

Reply from Millets - Bodmin
Millets Bodmin rescued my holiday! I turned out to have left my walking boots at home and so was very pleased to be able to buy some sturdy trainers here at a very good price. Very helpful and friendly staff who knew the products well. Thank goodness there are still high street stores like this! Thanks very much Millets Bodmin.

Reply from Millets - Bodmin
Really very friendly staff, that helped me get exactly what I was looking for! Great staff great store.

Reply from Millets - Bodmin
really helpful with recommending gear and giving us the best offers.

Reply from Millets - Bodmin
they’re very welcoming and positive and were willing to help, would recommend for bargains

Reply from Millets - Bodmin

Reply from Millets - Bodmin
Stephen was great. Asked us whether we had a blue card or national trust to gain discount. I didn’t realise you
Could get discount with a national trust membership. I was very impressed. He was friendly and approachable. We will be back again soon.

Reply from Millets - Bodmin
Rebecca was super friendly and helpful as ever. She let me stomp around in the shoes before I bought them and nothing was too much trouble. So much nicer going on here and getting service with a smile unlike some other outdoor clothing shops I’ve been in. Will definitely be back

Reply from Millets - Bodmin
Very friendly staff and were most helpful

Reply from Millets - Bodmin
Very helpful and found what I was looking for and helped save me money by buying as a kit and not separately.

Reply from Millets - Bodmin
Was looked after today by Lily. Thank you Lily. Amazing service, friendly and welcoming atmosphere. Love my new Merrell’s.

Reply from Millets - Bodmin
Was looked after today by Rebecca, Jamie & Nancy! Great friendly Guys who make shopping in Millets all the more enjoyable! 😃

Reply from Millets - Bodmin
Went in Bodmin Millets and found exactly what I wanted. Thanks to Rebecca and Nancy who were so helpful. Thank you

Reply from Millets - Bodmin
Purchased rucksack 2 fleece sweatshirts on Saturday afternoon staff could not have been more helpful so much better than buying online .Thank you

Reply from Millets - Bodmin
Great customer service helped me find what I was looking for and did it with a big smile

Reply from Millets - Bodmin
The staff was really kind and helpful and helped us find what we needed. Also the quality was really amazing. Overall i will happily come back to the shop.

Reply from Millets - Bodmin
Incredibly helpful staff finding my husband the right type and size of cross country running shoe

Reply from Millets - Bodmin
The staff were super helpful (especially one female member of staff). I had a problem with a gift voucher which they helped me navigate through and gave me a discount for the inconvenience. I found all the products I wanted to purchase and had a great experience. Thank you for your assistance.

Reply from Millets - Bodmin
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