Millets - Bodmin Reviews 

1,145
TrustScore 5 out of 5

5.0

27/31 Fore Street, PL31 2JA Bodmin, GB


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Rated 5 out of 5 stars

Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .

Company replied

Rated 5 out of 5 stars

Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more

Company replied

Rated 5 out of 5 stars

Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more

Company replied

Rated 5 out of 5 stars

My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bodmin

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom

  • 01208 227003

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,145)

5,065 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly helpful staff

Very friendly helpful staff. Rang Rebecca in morning and asked to put an item back for me to pick up later that was in sale, when I picked up the price came up different from online and they changed the price with no problems.

November 22, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets Bodmin rescued my holiday

Millets Bodmin rescued my holiday! I turned out to have left my walking boots at home and so was very pleased to be able to buy some sturdy trainers here at a very good price. Very helpful and friendly staff who knew the products well. Thank goodness there are still high street stores like this! Thanks very much Millets Bodmin.

November 4, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Great Staff ready to help

November 22, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Really very friendly staff

Really very friendly staff, that helped me get exactly what I was looking for! Great staff great store.

November 22, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

really helpful with recommending gear…

really helpful with recommending gear and giving us the best offers.

November 18, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

they’re very welcoming and positive and…

they’re very welcoming and positive and were willing to help, would recommend for bargains

November 18, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Rebecca and Lilly

A friendly visit to buy some walking boots.

November 16, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Stephen was great

Stephen was great. Asked us whether we had a blue card or national trust to gain discount. I didn’t realise you
Could get discount with a national trust membership. I was very impressed. He was friendly and approachable. We will be back again soon.

November 5, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Rated 5 out of 5 stars

Exceptional service

Rebecca was super friendly and helpful as ever. She let me stomp around in the shoes before I bought them and nothing was too much trouble. So much nicer going on here and getting service with a smile unlike some other outdoor clothing shops I’ve been in. Will definitely be back

November 6, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Very friendly staff and were most…

Very friendly staff and were most helpful

October 31, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful and found what I was…

Very helpful and found what I was looking for and helped save me money by buying as a kit and not separately.

October 31, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets

Was looked after today by Lily. Thank you Lily. Amazing service, friendly and welcoming atmosphere. Love my new Merrell’s.

November 2, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

💗 Millets!!!

Was looked after today by Rebecca, Jamie & Nancy! Great friendly Guys who make shopping in Millets all the more enjoyable! 😃

October 18, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Exceptional staff

Went in Bodmin Millets and found exactly what I wanted. Thanks to Rebecca and Nancy who were so helpful. Thank you

October 29, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Purchased rucksack 2 fleece sweatshirts…

Purchased rucksack 2 fleece sweatshirts on Saturday afternoon staff could not have been more helpful so much better than buying online .Thank you

October 26, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service helped me find…

Great customer service helped me find what I was looking for and did it with a big smile

October 27, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Amazing service and low prices

October 25, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Overview

The staff was really kind and helpful and helped us find what we needed. Also the quality was really amazing. Overall i will happily come back to the shop.

October 24, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Incredibly helpful staff finding my…

Incredibly helpful staff finding my husband the right type and size of cross country running shoe

October 19, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Top banana customer service at Bodmin store

The staff were super helpful (especially one female member of staff). I had a problem with a gift voucher which they helped me navigate through and gave me a discount for the inconvenience. I found all the products I wanted to purchase and had a great experience. Thank you for your assistance.

October 17, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

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