Millets - Chesham Reviews 

We were served by Dan. He has excellent knowledge of the products and fairly explained about the options. We are really satisfied by the customer experience provided.

Jackie was incredibly helpful, finding me the best insoles for my walking boots - and they were the cheaper ones too!

Steph was very professional & helpful. Very pleased with my new walking boots & Welly's.
Great shop !

efficient and knowledgeable staff at Chesham branch

Dan provided excellent service, offered to help immediately and found what we were looking for quickly and effectively. Well done

We received excellent, attentive personal service from Dan at the Chesham Millets when shopping for my daughter’s Duke of Edinburgh expedition. He was very knowledgeable about the beat walking shoes, socks, clothing and kit. Really polite and we got everything we needed in 30 minutes knowing it all fitted too. A great shopping experience.

Nice little shop, helpful staff and good deals! Purchased some boots this morning for my daughter and Steph helped us choose with good advice and found the sort of waterproof coat we were looking for all whilst having the shop invaded by a local walking group! Good customer service and quality branded products at bargain prices.

Friendly and very helpful service from the folks in Chesham shop

Great service and advice

Dan and Tommy were both fantastic in the Chesham store, really helpful and patient. Amazing service!

10/10 customer service! After some back and forth of buying and returning my boots in different sizes to try out at home, I eventually settled on the pair I wanted with zero hassle.

Today at the Chesham store I was out it rather an awkward position by another customer who wouldn’t stop pestering me! The lovely woman who was serving me quickly noticed this and came over to subtly get me out of the predicament! Top marks for social awareness and instinct.

As winter approaches, it is time to refresh the wet weather gear for walking. After much research online I was able to identify a waterproof jacket and boots on the Millet's website. Best of all both were showing a significant reduction from retail price.

While the obvious thing to do was order online, wait in for delivery and possibly have to return the items. Instead I decided to call my local store and check stock. The helpful staff advised that both items were available at the same price as online and that they would keep them aside until the next day.

When I collected the items, I was able to try them on and ensure that they were the correct size and comfortable. As it turns out the jacket was too big and I was able to immediately purchase a size smaller. The staff in the store could not have been more helpful or knowledgeable about the pros and cons of their products. Overall I would rate the High Street over the Internet every time. Use it or lose it.

We recently visited Millets in Chesham again as my partner and myself needed walking boots for an up coming camping trip
We were served by Lewis who was very helpful.
Service was good and Lewis made us aware of offers that might be of interest to us as well.
The walking boots were a good price which was made even better when Lewis applied scout discount.
Great service as always will will definitely return again when

Steph has been really helpful over a couple of visits, sorting out an issue with an online order, (which could have led to us cancelling a camping trip), and offering sound advice ' all with a smile :-)

Tommy was extremely helpful and knowledgeable. Made the tent buying process seamless. Would highly recommend, he is an asset to Millets.

Steph was very helpful when I bought some walking shoes today. She explained the difference between the shoes I was looking at, so I could make a good choice.

Great service from the team at Chesham! Was made to feel very welcome. The colleague who served us listened to what we wanted and really helped finding the best products that met our needs.

Went to Millets in Chesham to purchase a pair of walking boots. Was assisted by Tommy who was very knowledgeable and helpful in store would recommend.

Served by Tommy in the Chesham store- nice gentle manner, not pushy nor pressurising. Knowledgeable about the footwear and additional discount for being a National Trust and Blue Card holder. Would visit again

Always helpful and knowledgeable at this store. Dan was very patient as well and advising on what to get for DofE.