Nice little shop, helpful staff and good deals! Purchased some boots this morning for my daughter and Steph helped us choose with good advice and found the sort of waterproof coat we were looking for... See more
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Great personal service from Tommy who helped me find just ths right walking boots. I did try on quite a few pairs and he was very patient and friendly. Understood what l needed them for - wet weather... See more
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Another great trip to Millets. I really value the expertise of the team and the ability to chat things through. Jackie was brilliant on Saturday and helped me get everything I needed for a school ca... See more
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10/10 customer service! After some back and forth of buying and returning my boots in different sizes to try out at home, I eventually settled on the pair I wanted with zero hassle. Today at the C... See more
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Company details
About Millets - Chesham
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
35 High Street, HP5 1BW, Chesham, United Kingdom
- 01494 416920
4.9
Excellent
436 reviews
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Jackie 😀 was extremely patient with me…
Jackie 😀 was extremely patient with me when she was advising on walking boots. Very helpful and friendly within a supportive team.
I shop here frequently and the welcome is always warm, with good product knowledge. Thank you!
December 7, 2024
Unprompted review
Reply from Millets - Chesham
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Popped in this morning to have a look…
Popped in this morning to have a look at the walking shoes. Dan was really helpful and gave me some great advice about the Vibram soles on the Merrell MOAB 3 shoes. They had my size in stock and the shoes felt great. Have bought many items from the Chesham store lately and would thoroughly recommend them.
December 2, 2024
Unprompted review
Reply from Millets - Chesham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Rock on Tommy!
I was helped by Tommy who was knowledgeable about the products that were available, and assisted me in making my choice. The correct size of jacket was not in stock so he ordered it online and I received it by express delivery the following day.
November 23, 2024
Unprompted review
Reply from Millets - Chesham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Great service with good discounts.
Great service with good discounts.
Served by Tommy & Jackie
November 23, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great advice buying walking boots
Great help and advice from Lewis at Millets Chesham recently when buying a new pair of walking boots.
November 6, 2024
Unprompted review
Reply from Millets - Chesham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Tommy was extremely helpful and a…
Tommy was extremely helpful and a credit to the the company. I would recommend using the store.
November 12, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Jackie at Chesham store was so helpful…
Jackie at Chesham store was so helpful and I got exactly what I wanted from the shop.
November 9, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great customer service
Jackie was so welcoming from the minute I walked through the door. So nice to be able to buy bits you need on the high street definitely would recommend.
Didn't try to sell anything ..m intact helped to find cheaper alternatives
November 4, 2024
Unprompted review
Reply from Millets - Chesham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Reply from Millets - Chesham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Lewis provided excellent service to…
Lewis provided excellent service to help me choose the right product
October 25, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
As always excellent service
As always excellent service from Jackie at Millets CHESHAM - helpful service on return of faulty walking boots and great advice when choosing a replacement pair. Very glad we have this shop on our high street.
October 26, 2024
Unprompted review
Reply from Millets - Chesham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Quick, efficient & pleasant
Jackie was quick , efficient and pleasant.
Very rare these days.
Many thanks
October 24, 2024
Unprompted review
Reply from Millets - Chesham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Boots
Great help when we bought walking boots, socks and gloves today. I'm sure we'll be back when we need more gear. Thanks Jackie!
October 24, 2024
Unprompted review
Reply from Millets - Chesham
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Friendly and knowledgeable service
Always a friendly and knowledgeable shop. I was served by Jackie who helped me pick a new walking jacket when I needed to replace the old one of 20 years. She was friendly, polite, patient and knew her stuff. Thanks Jackie! All other staff I have ever come across at Millets Chesham have been great too.
October 24, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great help from Jackie this morning in…
Great help from Jackie this morning in helping me choose some walking boots for my daughter
October 22, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Great service.
Tommy was very patient while helping me choose some new walking boots. Excellent service.
October 20, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Tommy was very helpful and friendly
Tommy was very helpful and friendly. The prices of the jacket and liquid to clean and waterproof it were very good. Excellent deal and great customer service.
October 20, 2024
Unprompted review
Reply from Millets - Chesham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very convenient store
Very convenient store, well stocked and informative staff, Jackie in particular was super helpful and was very cheerful and friendly. We bought a coat and some tracksuit bottoms, were able to try it on to make sure it fits and received some great advice from some of the staff!
October 19, 2024
Unprompted review
Reply from Millets - Chesham
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Hundreds of useful outdoor clothes and…
Hundreds of useful outdoor clothes and other camping goods. Great resource for Chesham.
Big shout out to Jackie who helped with choosing my 14 year old daughter's track suit bottoms and outdoor coat.
October 19, 2024
Unprompted review
Reply from Millets - Chesham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Millets Customer Care Team
Fantastic service !
We had called in advance to check stock and spoke to Jackie. She was helpful, courteous and knowledgeable.
When we visited the shop she remembered our call and immediately showed us to the correct items.
Excellent service!
October 12, 2024
Unprompted review
Reply from Millets - Chesham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
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