Millets - Fleet Reviews 

908
TrustScore 5 out of 5

5.0

158 Fleet Road, GU51 4BE Fleet, GB


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Rated 4 out of 5 stars

Freddie the sales assistant did a great job of pointing out to me a variety of boots to try. The store had all in stock in my size, in particular a 10.5 inthe style I purchased. Freddie was helpful a... See more

Company replied

Rated 4 out of 5 stars

The young man who served me! Even though the fleet store is closing down he checked all trousers for my size.Was polite and helpful despite about to lose his job. Unfortunately they had only one pai... See more

Company replied

Rated 5 out of 5 stars

Went in to get a "cheap" pair of walking boots. Was really surprised at the range and quality on offer, including Scarpa, which we weren't expecting to find. Good selection of sizes and Freddie was f... See more

Company replied

Rated 5 out of 5 stars

I was served by Keira who showed considerable product knowledge and gave me exceptional advise. The store was well laid out and there were some excellent offers available. Although I didn’t spend much... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Fleet

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

5.0

Excellent

TrustScore 5 out of 5

908 reviews

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5.0

All reviews

(908)

5,065 reviews in the last 12 months

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Rated 5 out of 5 stars

I went in this week to buy some new…

I went in this week to buy some new walking boots.

Susannah helped me to buy the pair that was correct for me. She didn’t steer me to the most expensive but to a pair I liked and after discussion were the correct size ( a size up from my normal size ). She advised me how to break them in and automatically asked if I had a card that would allow a discount.

Fantastic service.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent, friendly service and product knowledge from Suzannah who took the time to work out the best walking shoes for me. Very pleased. Thank you.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We popped in to this branch to rectify an issue caused by a mistake at another shop in the Millets group. We received a very engaging welcome from Fleur, as did our dog Rudi! Both Fleur and her colleague were friendly, professional and efficient. A really positive shopping experience

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Suzanne's was very helpful and listened…

Suzanne's was very helpful and listened to me discuss my size 13 walking boot issues and offered a few alternatives. I selected her recommended boots and have been using them ever since. They are the best boots I have had. Thank you

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great range of walking shoes and Henry…

Great range of walking shoes and Henry was very helpful finding the right ones for me. And he reminded me about my National Trust membership discount. Great high street shop with a good range of everything you need for outdoor activities and dog biscuits too.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Went to take a look at walking boots. Nothing was too much trouble, & didn’t feel rushed. Was offered a wide variety of choices & super happy with what I walked out with - literally! Thank you ☺️

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Really pleasant experience

Really pleasant experience today in Fleets Millets. Suzanna served me with professionalism and respect. Having had an issue with a pair of walking boots. She helped me find a new pair.
Max her colleague was also a very polite young man.
Thank you both

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Was served by Fleur. She immediately offered advice and technical detail on the product I was interested in buying. Will visit again.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful

Keira was helpful and kind. She reminded me of the National Trust discount as well as showing me how to roll my new coat into the hood for easier packing.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Bought an outdoor fold up chair. Was shown selection available on line to choose from which Suzannah then fetched from upstairs. Very helpful and friendly service. Happy customer that left the shop.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

We were looking for some walking boots…

We were looking for some walking boots for our daughter’s DofE. There was a good choice in her size and the advice and help from Suzannah was excellent. Also came away with some casual walking shoes and wellington boots for the adults. Very happy with the service. Thank you.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and fantastic prices.

I went to the Fleet branch last week to purchase a new coat and today for a long down jacket. Good selection at great prices. Both times the service was excellent. Thanks Suzannah👋🏻

January 11, 2025
Unprompted review

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