Freddie the sales assistant did a great job of pointing out to me a variety of boots to try. The store had all in stock in my size, in particular a 10.5 inthe style I purchased. Freddie was helpful a... See more
Company replied
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Freddie the sales assistant did a great job of pointing out to me a variety of boots to try. The store had all in stock in my size, in particular a 10.5 inthe style I purchased. Freddie was helpful a... See more
Company replied
The young man who served me! Even though the fleet store is closing down he checked all trousers for my size.Was polite and helpful despite about to lose his job. Unfortunately they had only one pai... See more
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Went in to get a "cheap" pair of walking boots. Was really surprised at the range and quality on offer, including Scarpa, which we weren't expecting to find. Good selection of sizes and Freddie was f... See more
Company replied
I was served by Keira who showed considerable product knowledge and gave me exceptional advise. The store was well laid out and there were some excellent offers available. Although I didn’t spend much... See more
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158 Fleet Road, GU51 4BE, Fleet, United Kingdom
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I went in this week to buy some new walking boots.
Susannah helped me to buy the pair that was correct for me. She didn’t steer me to the most expensive but to a pair I liked and after discussion were the correct size ( a size up from my normal size ). She advised me how to break them in and automatically asked if I had a card that would allow a discount.
Fantastic service.
Excellent service from Keira who helped choose some walking boots for my son
Went to millets looking for a new pair of walking boots. Suzanne knowledge of products was very good
. She offered several different brands and was patient while I found the perfect boots for me. Thanks
Excellent, friendly service and product knowledge from Suzannah who took the time to work out the best walking shoes for me. Very pleased. Thank you.
I walked into Millets in Fleet yesterday and was greeted by Keira. Very friendly and helpful, I'm very happy with my purchase as my boots fit very well. Thank you Keira x
We popped in to this branch to rectify an issue caused by a mistake at another shop in the Millets group. We received a very engaging welcome from Fleur, as did our dog Rudi! Both Fleur and her colleague were friendly, professional and efficient. A really positive shopping experience
Suzanne's was very helpful and listened to me discuss my size 13 walking boot issues and offered a few alternatives. I selected her recommended boots and have been using them ever since. They are the best boots I have had. Thank you
Great range of walking shoes and Henry was very helpful finding the right ones for me. And he reminded me about my National Trust membership discount. Great high street shop with a good range of everything you need for outdoor activities and dog biscuits too.
Suzannah was very friendly and professional. She gave informed advice and quickly resolved my problem.
Had a problem with a coat and Suzannah dealt with issue promptly and professionally.
Excellent customer service and more than happy as my issue has been resolved.
Very good service from both ladies on duty yesterday morning. They were both pleasant and very helpful to the customer who was served before me.
Great service! Went to take a look at walking boots. Nothing was too much trouble, & didn’t feel rushed. Was offered a wide variety of choices & super happy with what I walked out with - literally! Thank you ☺️
Really pleasant experience today in Fleets Millets. Suzanna served me with professionalism and respect. Having had an issue with a pair of walking boots. She helped me find a new pair.
Max her colleague was also a very polite young man.
Thank you both
Very helpful sales assistant - Suzannah. She spent a lot of time with me helping me choose walking boots. She gave good advice.
Two ladies in shop very helpful. Made me aware of discounts if I purchased one than one item and if I showed my national trust card. Great value and excellent service
Was served by Fleur. She immediately offered advice and technical detail on the product I was interested in buying. Will visit again.
Keira was helpful and kind. She reminded me of the National Trust discount as well as showing me how to roll my new coat into the hood for easier packing.
Bought an outdoor fold up chair. Was shown selection available on line to choose from which Suzannah then fetched from upstairs. Very helpful and friendly service. Happy customer that left the shop.
We were looking for some walking boots for our daughter’s DofE. There was a good choice in her size and the advice and help from Suzannah was excellent. Also came away with some casual walking shoes and wellington boots for the adults. Very happy with the service. Thank you.
I went to the Fleet branch last week to purchase a new coat and today for a long down jacket. Good selection at great prices. Both times the service was excellent. Thanks Suzannah👋🏻
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