I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... See more
Company replied
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I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... See more
Company replied
Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... See more
Company replied
I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.
Company replied
We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... See more
Company replied
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78 East Gate, LN11 9PG, Louth, United Kingdom
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Went shopping for a new rain jacket. Staff were all very pleasant, acknowledged me but not at all overpowering. Found what I wanted at a good price. Tracy who served me like the rest of the staff were really pleasant.

Reply from Millets - Louth
Friendly helpful and knowledgeable staff as always. Excellent service. We are lucky to have a Millets in our town.

Reply from Millets - Louth
We are regular users of millets and always find the staff really helpful. On this occasion I would like to praise George in the Louth branch, he was very helpful and polite. He helped me with the product I was buying giving me great product knowledge. As always from Millets great customer service.

Reply from Millets - Louth

Reply from Millets - Louth
All staff were friendly. The person who served me had obviously been well trained in fitting footwear. I am very picky regarding footwear do to an injury.

Reply from Millets - Louth
Ian was lovely helpful and knowledgeable

Reply from Millets - Louth
Helpful and knowledgeable staff at the store.

Reply from Millets - Louth
My wife and I have spent many weeks searching for a pair of comfortable trainers for her (she has a number of foot related issues), whilst in Louth we saw Millets and decided to take a look. What a brilliant move it turned out to be. On reaching the shoe section we were soon approached by Kelly to see if she could help. My wife explained her dilemma and Kelly went out of her way to find something that might suit, bringing numerous pairs to try. She couldn’t have been more helpful, nothing was too much trouble and the end result was that, thanks in no small way to Kelly, we were able to leave with not one, but two pairs! It was so good to be helped by someone who didn’t make you feel as if you were being a nuisance, as was the case in a competitor’s store on the outskirts of Lincoln. Thank you Kelly, you made our shopping experience an absolute pleasure!

Reply from Millets - Louth
Served by Ian who was extremely helpful. They didn't have what I wanted in store but he quickly found it online and got it ordered, very good customer service.

Reply from Millets - Louth
Great selection of kit. Unusually found size 13 (mens) in stock at a high street retailer. Good selection of walking essentials and really helpful staff. Also good price reductions, so value for money was great as well. Now our ‘go to’ store. Thanks to to Tom👍🏻

Reply from Millets - Louth
The staff were brilliant and extremely helpful! I needed some tent pegs for my weekend in the Lakes. Tracy and her colleague helped me and got me the best deal. Thankyou so much for this simple act of kindness. Tracy is an asset to Millets and to the Louth community!

Reply from Millets - Louth
Looking for a first pair of walking shoes and Tom was so helpful and knowledgeable about not only the boots but the socks. Thankyou for your help. will definately recommend you

Reply from Millets - Louth
Good range of products and helpful, knowledgeable staff. Tom certainly knows his boots! :)

Reply from Millets - Louth
Great service and advice. Super boots.
Thank you Tom

Reply from Millets - Louth
It was pointed out that if I bought another item, the first one would be half price. My £16 item was reduced to £8, just by buying a £1.20 Kendal Mint Cake bar. Thank you.
Polite and friendly too.

Reply from Millets - Louth
Kelly noticed i'd left my better half outside with our pooch. She let me know straight away that dogs were welcome. Purchases made, dog treats dispensed, and a good friendly chat. Top customer service. Cheers. Lou, Flo, and me.

Reply from Millets - Louth
George was very informative and friendly. Great customer service.

Reply from Millets - Louth
Lovely atmosphere in this store. Very friendly staff who are knowledgeable on products. Kelly in particular was extremely helpful and put that extra bit of effort in to make our shopping experience more special. Lovely to see such excellent customer service.

Reply from Millets - Louth

Reply from Millets - Louth
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