Millets - Whitehaven Reviews 

Lovley experience with buying my item staff very pleasant indeed in the whitehaven store came out feeling very happy with my item and how I was served

I had ventured out to the next nearest store as my local store didnt have the size I needed for my daughter. They didn't have it either :( they were really helpful and ordered the size I needed to the store nearest to me. Saved me the delivery cost of ordering online and was delivered 2 days later.

The staff were extremely helpful and professional in dealing with a faulty item and subsequent replacement. Any dealings I have had with the Whitehaven shop have always been the same, they always do their utmost to fulfil your requirements.

Great local shop - quality stuff at bargain prices and very helpful staff

Went in for some wetsuit boots and cargo trousers. The lady seving us was very friendly and helpful, going to find what we wanted. Would highly recommend

The staff are very knowledgeable and helpful. I needed a head touch, and I was given really useful advice to help me decide which to buy. Great after service advice as well. Have always experienced a great service in the Whitehaven store

Purchased a pair of Peter Storm Arnside walking shoes today. Customer service was excellent, and I was even given advice on aftercare for my purchase. Many thanks for your help Ryan, much appreciated.

I came into store today to pick up a some outdoor clothing as Millets has always served me well with knowledgable staff, admittedly I’ve not been in for a couple of years. However, Today was no different. As I walked in I caught the tail end of a conversation between a staff member and some tourists about our fine Cumbrian weather. I wanted a specific type and brand and explained my criteria to the staff member. Not only did he know the store policy on repairs, but also the different brands individual policies, as I discussed that’s why I buy what I buy, he said that’s exactly why he had his current shoes. We discussed how good some previous repairs have been for our respective gear. I decided then and there I was buying something else to support this branch. While at the till, he asked what my travel plans were and I explained I was a local, as he said he could tell me other branches that might have some clearance stock. He also said that if I order from the parent company online I could have specifics brought to store if the local branch was the preference. As I left I asked for his name as Ryan is an absolute asset to the store and credit where credit is due.

The team here really helped in my time of need, stayed open when they could have gone home and helped me choose without out rushing me and offered all kinds of support. Absolute legends

Visited this store this morning after having an issue with a faulty tent. The amazing staff this morning were... Ade, Leanne and Ryan were all absolutely superb! Resolved the situation so easily and problem free! I really appreciate everything they did for me. Brilliant staff and a fantastic shop. Highly recommended!

Great service and quality

Very helpful staff, good prices and quality gear. Would highly recommend a visit to this store

Great store, very reasonable prices and helpful staff. Extra thanks to Leanne for helping me choose a tent.

I walked in knowing i wanted something that could walk the dog in on a British summers day, but not sure on what by choices were. The gentleman in the shop asked if I needed any help, I told him what i needed, he then talked and showed me what they was in the shop and explained them. I left with a soft shell jacket which I am very happy with. I felt that i had great service and he care that I left with the right choice.

Never been in the shop until today, found exactly what I wanted at a great price. Staff were welcoming and friendly, will definitely be back.

Very helpfull staff! Made my experience very pleasant

Great shop with some great advice. My server today was helpful and friendly. I’ve shopped there before and will be again.

Old school, as I like to use the local Millets as much as I can rather than online, Ryan & Claire who helped me were great 👍

Ryan was super knowledgeable informative and helpful. He was very friendly, as were all the staff we encountered our visit.