I'm writing this review on behalf of my brother. My brother recently purchased parts from Milner Off-road and received delivery the very next day. His Shogun Sports cylinder head was cracked, so he pu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always had a good experience from all at milners. Good quality parts and always well packages and promptly delivered. When fitting one of their clutches recently we encountered a few little issues... See more
Company replied
Absolutely brilliant service, if your like me and can’t wait a week for your parts come to Milners. Competitive pricing, fast delivery and brilliant helpful staff! Ordered some Mitsubishi parts a... See more
We have used Milner many times, and always had a positive experience. Items always in stock, good prices, knowledgeable staff, fast reliable delivery and even a VAT receipt emailed without having to a... See more
Company replied
Company details
Written by the company
Milner Off Road Ltd are the leading UK mail order 4x4 parts suppliers, offering parts for most Japanese 4x4 vehicles. We have been trading since 1981, originally developing engine conversion kits, then realised the expanding market for Japanese 4x4 parts. We now provide parts to drivers across the world, covering domestic users, or offering trade 4x4 accessories to businesses. Now operating from new purpose built premises in Matlock, Derbyshire, we supply to trade and retail customers in both the UK and overseas. With over £2 million of parts on stock, we supply at very competitive prices. All parts shown on our website can be delivered to your home or business address in the U.K by carrier on a 1 - 2 day service. Certain areas in Scotland and Off Shore Islands may take a wee bit longer. We also deliver worldwide - please contact us for further details. Because we specialise in 4x4 vehicles our product knowledge is extensive and we can advise on problem areas such as import vehicles. Our knowledgeable and friendly staff will be happy to assist and advise. Milner Off Road Racing continues to develop the competition and specialised area of its operation and details of their products can be found on the Off Road Racing section of the website.
Contact info
Old Road, DE4 2ER, Darley Dale, United Kingdom
- 01629 734411
- sales@milneroffroad.com
- www.milneroffroad.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I've used milners for several years now…
I've used milners for several years now and cant fault them really, service is good delivery is quick. what more can you ask for????

Reply from Milner Off Road
Very helpful people
Very helpful people. Huge amount of stock, very reasonable prices.
Highly recommended.

Reply from Milner Off Road
Impressive but costly postage.
Great place for extensive amount of parts for my imported truck. Everything arrives in excellent time and properly packaged. Some things not always in stock and pretty expensive post for some small parts!!

Reply from Milner Off Road
I would recommend this company
Have used Milner many times for my LandCruiser parts and would thoroughly recommend them, they provide First Class Service and Delivery and there prices are excellent.

Reply from Milner Off Road
Fabulous company to deal with.
Fabulous company to deal with, we are a small garage but the parts are always delivered on time, more often than not they arrive early and the prices are great. Thanks Milner please keep doing what your doing.

Reply from Milner Off Road
Excellent service
Excellent service, well packaged, and delivered in a professional, timely manner.

Reply from Milner Off Road
Great service, great prices, fast shipping
Great service, great prices, fast shipping, OK wrapping. Have ordered several times, always got what I wanted. Customer service is a pleasure, with good knowledge and very helpful.
Shipping costs is a bit on the high side, they could consider som cheaper options there.
All in all my #1 for parts to my Pajeros/Shoguns.

Reply from Milner Off Road
Milners - Quality reliable parts, sensible prices, fast delivery.
I need quality reliable parts for my 98 swb Shogun, which I use in support of Mountain Rescue, so I buy from Milners Offroad. Sensible prices and fast delivery. No messing about. I unreservedly recommend Milners to anyone.

Reply from Milner Off Road
Great service
Great service, great prices, and great selection.
I always recommend Milner to friends and colleagues with 4X4s

Reply from Milner Off Road
Ship parts to Cyprus
Ship parts to Cyprus via courier or shipping agents in record time.
Keep my Ford Ranger pick up on the road. Thanks folks!

Reply from Milner Off Road
1989 4runner
Simply fast and reliable!! Great quality parts, good communication and fast delivery time. Have recommended Milner Off Road to other people.

Reply from Milner Off Road
Milners
I have been using miners for quite a few years for various vehicles I have owned. I have always found there service to be excellent, parts are good quality and delivered quickly.

Reply from Milner Off Road
I came from Germany
I came from Germany. Milner has spare parts cheaper than in Germany.
Keep on

Reply from Milner Off Road
Very Satisfied Customer - Ireland
Hi, I am based in Ireland and have ordered parts for my Trooper>
The services is top class and they always come back to my question in a very timely manner.
The shipping cost and the delivery times to Ireland were brilliant too.
I will be ordering more parts from Milner in the future and I have recommended them to many of my friends who have experienced the same results.
Keep up the good work Milner

Reply from Milner Off Road
A happy customer
All the items i have ordered have been in stock and delivered very quickly, staff are always friendly and helpful, either by email or phone.

Reply from Milner Off Road
I have been occasional customer from…
I have been occasional customer from Germany for a Toyota Prado I am using in Africa. Pricing and service always have been top class, as well as the quality of the parts supplied.
I will at any time come back, and in fact have recommended Milner Off Road to other people.

Reply from Milner Off Road
Fine and Professional
We are an italian automotive company , bought some spare parts by this supplier.
Fine , expert , very professional.
All the products bought from him are valid as you can see.
Good communication and delivery time fast.
Boxed accurately.

Reply from Milner Off Road
I am a private mecanic in Norway
I am a private mecanic in Norway, milner offroad is the best, gr8 help and gr8 parts for my Ranger & Shogun, Thanks Again Milner crew 👍🇳🇴👍

Reply from Milner Off Road
Dissapointed !!!
Dissapointed !!!
Be very careful if you buy material from Milner Off Road Ltd, I have a dispute with them (at the moment they turn a deaf ear) in which they have sent me material (which they sell as genuine Toyota) and which is not, besides being of very poor quality ... we talked about upper and lower suspension arms for the HDJ 100 ... before they were sold genuine (which was when I bought them and they assured me by email that they were genuine ... I have the full email) now they do not sell them originals but before Yes. They have admitted (I have long and extensive email) that they sold me genuine material but that was not the case ... sorry ... the only thing they offer me are some damn replacement polyurethane bushes which I do not accept. I want my genuine material (upper and lower arms) that's why I paid for it but they ignore the problem because they are NOT in warranty ... you trust these companies but when there are problems (after Km) they do not accept the scam that They are doing, who was going to imagine that the material they sold me was not genuine when they assured me by email after asking the question directly?
I bought the material in May 2017 to give you an idea of the time it has been mounted and with only 21,000 km.
So far this company was a reference of genuine Toyota material, also clearly specify whether it is or not .. but now they have lost all the credibility they had with me, I am totally disappointed with their behavior, this should not happen and they have to rectify.
I have spent a lot of money in solving the problem that MilnerOffRoad has generated and the most disappointing thing is that they admit what has happened but refuse to send me the genuine material or give me back the money, it is unacceptable.
I will publish everything I can in social networks and other media so that everyone knows what is exposed, if you think that this should reach more people, forward it.
----------
Sorry but that is NOT true, when I placed the order was GENUINE material, the query was made just after when looking at your website and did not appear as genuine and made me suspect and unfortunately you have given me the right .. you are not telling the truth. If you do not want to admit it is your problem, not mine ... you are not doing well and it is essential that people know what is exposed if you buy material that you announce as original, now or before, that does not matter, The seriousness of your business I think is above whether the product is under warranty or not. The quality of the product is horrible although you say the opposite, and what happens with the iron and the ball joint etc ... I do not trust this product even if I change the silentblocks ... and the lower ones? ... you have completely disappointed me and the only way to solve it and correct my comments and those that people around me transfer is that you send me the genuine material or that you give me back my money, for your fault I am winning a lot money that you are not going to give me ... I do not admit it.
Soon I have to take (again) the car to the mechanic and we will review the inferior ones in addition to contrast with Toyota if they really are genuine or not ... I think that again I will take another bad surprise.
I had a lot of confidence with you and I only hope that you are up to a serious and responsible company.
If I say a lie, there is no problem, defend it but as I am telling the truth I have nothing to hide.
-----------------
The order I did and I paid on 04/19/2017 where it appeared that the material was genuine ... after a few days browsing your website I discovered that it did not appear and I asked you to be calm ... that was the 11th / 05/2017, initially you said no but I went to ask with the order number 196001 and then you confirmed that if it was genuine .. if I had known I had opened a dispute with Paypal to NOT accept the material .. as you will see, this is what happened, you can accept or not .. that's your thing, do not tell me things that are a lie .. you can do all the checks you want.

Reply from Milner Off Road
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

