Well designed website, which is easy to navigate. We have been using Mind My House for a number of years to find a reliable trustworthy sitter for our cat and the house. All our housesitters have work... See more
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As a house owner we have found the site easy to use and update our offer,keeping it hidden until we need to use the advert again. Always willing to help if you have a query. We have had some of our... See more
MMH has been a remarkably helpful service for my wife and me as home owners. As a retired couple with two dogs, every trip begins not with airline tickets, but with an effort to secure a responsible,... See more
We have been house sitters on MindmyHouse for 13 years enjoying numerous sits in Spain, France, Portugal and more recently the UK. Do your own research to insure a good fit and there won't be a proble... See more
Company details
Written by the company
Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!
Contact info
Waiheke Island, 1081, Auckland, New Zealand
- help@mindmyhouse.com
- www.mindmyhouse.com
4.7
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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If we can have secure options for …Disappointing Renewal Options!
If we can have secure options for making payments online (via debit or credit cards), then it would be a 5 star experience. But having issues with renewal is highly problematic.
Update: I have heard back from MindMyHouse twice to hear them reiterate the system is secure. However, they have ignored the screenshots which clearly state "Your connection to this site is unsecure." By not what was sent, several times, this problem is simply exaggerated. I am sorry that this otherwise great relationship would end for a technical glitch they were either unable or unwilling to fix.
July 31, 2017
Unprompted review
Reply from MindMyHouse
Dear Reverend,
thanks for your email and comments.
Hopefully we were able to resolve your issue via our Support Centre? Please be assured that our renewals are secure and operate over https.
Easy site to use and we have used it in …
Easy site to use and we have used it in the past and currently have sitters in our home in Cyprus through the site. Please can you inform me how to set up an e Mail alert for sitting as I am both owners and sitters
Thanks
BARBARA
July 29, 2017
Unprompted review
Reply from MindMyHouse
Dear Barbara,
thanks for your great comments.
To create an email alert, simply search the current listings on the site https://www.mindmyhouse.com/owners/search_sitters and click on the "save this search" (you need to have an account and be logged in of course!). Don't enter too many restrictive keywords into your search - in fact no keywords will produce more results.
We hope this helps. Best of luck in finding a house sitter in time for your next adventure.
Mind my house
Mind my house
I think its a great site for people wanting sitters, however for the sitter it is not that great.
I have sent numerous applications and people wanting sitters never respond.
I would appreciate some response, suitable or unsuitable.
Please advise your clients to respond to applicants.
July 26, 2017
Unprompted review
Reply from MindMyHouse
Dear Glenda,
thanks for your comments.
Competition for the longer house sitting assignments is so keen that home owners can often feel deluged by responses. That is no excuse for them not showing you the courtesy of acknowledging your application or politely turning your offer down.
We have written two short articles on home owner etiquette in different editions of MindMyHouse News that you can see at the following URLs:
http://www.mindmyhouse.com/community/blog/news/mindmyhouse-news-09-feburary-2014/
http://www.mindmyhouse.com/community/blog/news/mindmyhouse-news-22-july-2006/
We realise how important it is for house sitter members to hear back from home owners regarding their applications. We currently have several mechanisms in place to encourage our home owner members to acknowledge every message they receive through our site, including email templates. We send out regular email reminders to all home owners asking them if they have found a sitter. We also automatically hide their listing at the beginning of their sitter assignment dates, or thirty days after the listing was approved, if it's a listing with variable dates.
Please also note that we are currently in the process of redeveloping MindMyHouse (version three). Number one on our to-do list is to ensure that this doesn't happen as often as it currently does. Whilst we can't force home owners to respond, we can certainly send them reminders if they haven't replied.
Also, we have also just released a new feature that allows you to see if the home owner have read your application. This was released in May 2017, so it doesn't apply to messages sent before then. You can do this by going to your Message Centre, sent folder and check the 'Read by owner' column in your email list.
We hope this helps. We hope that home owners do the right thing by you in the future!
Good Idea but bad management.
The website have a very attractive modern design. But there is no chance to see the content before paying a yearly fee of USD 20.
Among some nice opportunity the website is full of crap posting from B&B etc....
I would have designed the businness in a different way...more like AirB&B where you pay a small commission only in case you apply for a housesitting...
May 28, 2014
Unprompted review
Reply from MindMyHouse
Hi Angelo, you may be confusing us with many of our competitors! Anyone online can see all of our sitter wanted listings at any time.
Should an aspiring house sitter want to reply to any of our listings they need to create their own house sitter account area on our site which costs US$20 for a full year.
Regarding your suggestion: charging our members a small fee to reply to our listings would cost us a huge amount of money in service fees to PayPal, which charge us a flat rate per financial transaction. We think that five cents per day to display your own sitter available listing to the home owners of the world is an absolute bargain! Most of the activity on our site is literally 'out of sight' and happens in our members' personal inboxes, which are humming with activity. Or so they tell us! This is what we do. Bringing home owners and house sitters together from around the world since 2005. Cheers, Susan Holtham (your editor @ MindMyHouse)
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