Daniel from Wakefield came to repair our Mira electric shower, and we were extremely pleased with his service. He completed the repair very quickly and was incredibly kind, polite and friendly thr... See more
Company replied
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Review summary
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Reviews shaping this summary
From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more
Company replied
Contacted Mira on the phone. Call centre were fabulous and organised an engineer for the following week. ( they had earlier appointments but they didn’t fit around our shift patterns) An email confirm... See more
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Mira have been execllent, I was worried what to do when I had issues with my shower which is 4 years old, thought I thought I'd better call them. Adam Cross answered quickly and was a great help, he's... See more
Company replied
Company details
Written by the company
- Why don't the people who make the showers, fit the showers? Now we do.
- Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
- Shower Replacement
- Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
- Shower Repair
- Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.
Mira Showers
About Us:
At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.
Contact info
United Kingdom
- 0800 001 4040
- askus@mirashowers.com
- www.mirashowers.co.uk
4.7
Excellent
15K reviews
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Sebastian was very good and fixed the…
Sebastian was very good and fixed the shower.
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello John, we are delighted to hear you are happy with the service provided and we will share your kind comments with Sebastian.
Really fast
Really fast, efficient and friendly service by Danny from Wakefield. Fix the fault in no time and really clear on the issue and resolution
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Anthony, Thank you for your great review. We are so pleased to hear that Danny from Wakefield was fast, efficient, and friendly, and that the issue was resolved quickly and clearly.
Broken digital shower
Broken digital shower. Offered a next day engineers visit. Brian , the engineer called me that day to find out more info and again a hour before to give me notice swapped the shower for a new one the same day. Also played with my very needy dog while the controller charged up so me and the dog are very happy with the service.
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Louise Allen, we are thrilled to hear Brian provided such prompt and attentive service, keeping you updated throughout and replacing your shower so quickly. We'll be sure to pass on your kind words to him. Thank you for leaving us this 5-star review.
Engineer ,Danny from Wakefield
Engineer , Danny from Wakefield, arrived early within the time stated after contacting me. He was friendly, polite and got on with assessing the problem and rectifying it.
I am pleased with the service and feel reassured that the shower is safe and working correctly. Thanks
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello David, we're happy to hear that Danny provided friendly, professional service and resolved the issue quickly. It's great to know you feel reassured that your shower is now working correctly. Thank you for taking the time to leave us this review.
I had a problem with my mira mini lux…
I had a problem with my mira mini lux shower control , called customer service who were extremely helpful and arranged an appointment for an engineer.
Adrian the engineer turned up on time and was very polite and helpful explained what the problem was the carried out the repair quickly now my shower is now working perfect again.
I’m extremely impressed and thankful for the superb customer service, especially getting straight through on the phone talking to a human not a chat bot for hours.
Then the fantastic service from Adrian the Enginer .
Thank you Mira I would never use another company after this excellent experience.
David Wilson
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello David Wilson, thank you for your fantastic review. We're delighted to hear our customer service team and Adrian provided such helpful and efficient service. We'll be sure to pass on your kind words. Enjoy your shower, and thank you for choosing Mira Showers.
Polite, efficient and treated my property with respect.
Just had a young man named Courtney to repair my shower, he was polite, efficient and respectful of property, put on overshoes and cleaned up after the work was complete. He was a credit to Mira and a pleasure to deal with, thank you Courtney.
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Jeff Golding, thank you for your lovely feedback. We're delighted to hear Courtney provided such polite and efficient service while taking great care of your home. We'll be sure to pass on your kind words to him.
Shower write off
Adrian explained the shower was a write off and replaced the shower the same day. Excellent tidy service thank you.
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Adrian Emerson, we are so glad our engineer was able to quickly and efficiently resolve the issue. Thank you for leaving us this brilliant review.
Professional and good communication
Sam and Philip arrived on time, professional attitude, clean work and good communication
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Brigitte Denys, we are so pleased to hear about your positive experience. It's wonderful that our team provided such professional service, thank you for leaving us this review.
Shower repair - excellent customer service
Philip came to repair our shower. He was extremely thorough and explained what the problem was and how it needed to be remedied. Philip was very respectful of our home and left our bathroom clean and tidy.
Thank you Philip, much appreciated. Excellent customer service.
We were very impressed with Mira Showers, they phoned us and brought our appointment forward by almost 2 weeks. Very grateful for that.
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Eric Woods, thank you for your wonderful review. We're delighted to hear that Philip provided such thorough and professional service, taking the time to explain the issue and leaving everything clean and tidy afterwards. We're also pleased we were able to bring your appointment forward and get your shower repaired sooner.
Dale arrived promptly at 9am and soon…
Dale arrived promptly at 9am and soon estsblished the issue with my elderly parents shower and that it needed replacing. Due to the vunerability of my parents he decided to replace the shower immediatly rather than have them wait for the insurance company to provide vouchers and have to wait for installation. All completed within an hour could not be happiee with Dale and his work very helpful explained everything fully and left my parents with a brand new fully functioning shower what more could we ask for..fantastic service from start to finish
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Nicola Parratt, thank you for taking the time to leave such a wonderful review. We're delighted to hear that Dale was able to quickly identify the issue and replace the shower.
5/5 Stars
5/5 Stars – Fantastic customer service and super fast repair!
I am highly impressed with Mira Showers. Their customer service was fantastic from start to finish. I was able to get an engineer booked within just a couple of days, and they kept me well-informed of the arrival time throughout the process.When the engineer arrived, they fixed the issue within minutes! They were very thorough, took the time to explain everything clearly, and ensured everything was working perfectly before leaving. I couldn't have asked for a better experience—highly recommended!
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Angel Capocci, we're delighted to hear you received fantastic customer service and a quick repair. It's great to know the engineer kept you informed, resolved the issue promptly, and took the time to explain everything clearly. We really appreciate your recommendation and your 5-star review.
Danny from Wakefield came so polite…
Danny from Wakefield came so polite give me advise and fixed it can't complain excellent service
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Jason Mcloughlin, thank you for your review. We're delighted to hear Danny provided such polite, helpful advice and fixed the issue for you. We'll be sure to pass on your kind feedback.
Thank you Courtney 5*
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Razia Ali, thank you for leaving us this review.
Our engineer, Danny from Wakefield.
Our engineer, Danny from Wakefield, was very pleasant and cheerful, and fixed our shower quickly and without fuss. We are grateful for the advice he gave us should a similar problem ever occur in the future.
August 20, 2026
Unprompted review
Reply from Mira Showers
Hello Margaret O, we're delighted to hear that Danny provided such a pleasant and efficient service, resolving the issue quickly and without any hassle. It's great to know that his advice was helpful, and we'll be sure to pass your comments on to him. Thank you for leaving us this review.
Danny from Wakefield provided an…
Danny from Wakefield provided an excellent service. He arrived as scheduled and recognised the fault with the shower cartridge. This was replaced and he explained how to adjust the cartridge for optimum temperature setting. Highly recommended
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Robert, thank you for your fantastic review. We're delighted to hear that Danny provided excellent service, quickly identified the fault, and took the time to explain how to adjust the new cartridge for the best temperature setting.
Friendly & Helpful Service
Fault developed on power shower part, which was a few days out of warranty. Friendly and helpful call handler provided the spare part free of charg despite this.
August 13, 2026
Unprompted review
Reply from Mira Showers
Hello Wayne, we're pleased to hear that our team was able to help, even though the shower was just outside of its warranty period.
Super service
Super service! I'd booked the 27th by accident and was hoping for the 20th. I spoke to a kind lady and found out my mistake. I laughed and said that at least I wouldn't be waiting for an engineer all day tomorrow. 5 minutes later the lady phoned and said that an engineer was in my area, could they come now! How thrilled was I. Philip did a super job! Thank you all so much!
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Mrs & Mr W & R Rogers, thank you for your fantastic feedback. We're delighted that our team was able to bring your appointment forward and that Philip provided such excellent service. We'll be sure to pass on your kind comments to both Philip and our customer service team.
Sebastian went out of his way to be…
Sebastian went out of his way to be helpful. He explained everything thoroughly and was exceptionally professional and generally amazing.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Alex S, thank you for your wonderful feedback. We're thrilled to hear that Sebastian went above and beyond to help. We'll be sure to pass your kind comments on to him.
Great experience with Adrian
Great experience with Adrian, would fully recommend him. He came out on two visits and on both occasions he was professional, polite and resolved the issue in a timely manner. Thank you again Adrian!
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Dan, thank you for your wonderful review. We're delighted to hear that Adrian provided a great experience on both visits and that he was professional, polite, and resolved the issue promptly.
Simple efficient process from start to finish.
Easy to deal with customer service over phone tocheck selection of replacement. Appointment for installation made and shower delivered before as arranged. Steve R arrived on time, was very courteous and efficient. Simple efficient process from start to finish.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Susanne Chorlton, thank you for your fantastic feedback. We're delighted to hear that the process was simple and efficient from start to finish, from speaking with our customer service team through to the installation. We'll be sure to pass your kind comments on to Steve R.
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