Daniel from Wakefield came to repair our Mira electric shower, and we were extremely pleased with his service. He completed the repair very quickly and was incredibly kind, polite and friendly thr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more
Company replied
Contacted Mira on the phone. Call centre were fabulous and organised an engineer for the following week. ( they had earlier appointments but they didn’t fit around our shift patterns) An email confirm... See more
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Mira have been execllent, I was worried what to do when I had issues with my shower which is 4 years old, thought I thought I'd better call them. Adam Cross answered quickly and was a great help, he's... See more
Company replied
Company details
Written by the company
- Why don't the people who make the showers, fit the showers? Now we do.
- Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
- Shower Replacement
- Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
- Shower Repair
- Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.
Mira Showers
About Us:
At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.
Contact info
United Kingdom
- 0800 001 4040
- askus@mirashowers.com
- www.mirashowers.co.uk
4.7
Excellent
15K reviews
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Philip turned up early
Philip turned up early , having contacted me , which was great , carried out fault find , recommended changing shower , carried out installation , explain reason and advisory .
Welcoming visit, very happy customer.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Michael Wheatley, we're pleased to hear that Philip kept you informed, arrived early after contacting you and provided clear advice and a professional installation. We'll be sure to pass on your kind comments. Thank you for choosing us, and we're delighted you're a happy customer.
Peter was great kept us informed about…
Peter was great kept us informed about his journey to our house, arrived on time. Was friendly and efficient and informative. Would recommend him and the company to anybody. Thanks.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Andy Rooo, thank you for your kind feedback. We're delighted to hear that Peter kept you informed throughout, arrived on time, and provided a friendly and efficient service. We'll be sure to pass your comments on to him. Thanks for choosing us!
Courtney was very good and informative…
Courtney was very good and informative about his work. Talked me thorough with my shower problems, and changed what needs to be done. I’m very pleased with his work and his approach. And also on time for the appointment
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Miss Temitope Kasali, thank you for your feedback. We're delighted to hear that Courtney was informative, took the time to explain everything clearly, and arrived on time for your appointment.
Shower fix
Danny arrived on time and cheerfully fixed the shower and thoroughly tested the unit. Excellent service
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Tom McGovern, we are pleased to hear that our engineer arrived promptly and provided excellent service by thoroughly fixing and testing the unit. Thank you for your kind words.
Great service
Engineer (Paul J) arrived when he said he would & quickly sorted the problem. Polite friendly & efficient.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Rich, thank you for taking the time to leave us this brilliant review.
Adrian was exceptionally awesome and professional
Adrian was exceptionally awesome, very professional and attended to the problem, assisted to fix the old shower and replaced worh new one. I recommend Mira product as the staff listened and was helpful
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Labake Akintunde, thank you for your fantastic feedback. We're delighted to hear that Adrian provided such professional service, helping to resolve the issue and replace your shower. We'll be sure to pass on your kind words to him. Thank you for recommending Mira and for choosing our products.
Excellent and highly recommended
The repair was visited by Engineer Paul J. He completed the repair very quickly and was incredibly kind, polite and friendly throughout.
We're very pleased with the excellent service. Would definitely recommend him and his work.
Thanks.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Po, thank you for your kind feedback. We're delighted to hear that Paul J provided such a friendly, polite, and efficient service.
The engineer Peter arrived on time and…was professional, knowledgeable and helpful
The engineer Peter arrived on time and replaced the new on off switch. I found Peter very professional, knowledgeable and helpful. I would also like to add that I have spoken on the telephone to two ladies from the Mira call centre who were very knowledgeable and helpful.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello William Elliott, thank you for your wonderful feedback. We're delighted to hear that Peter arrived on time and provided a professional, knowledgeable, and helpful service while resolving the issue. We're also pleased that your experience with our Customer Services team was equally positive. We'll be sure to pass your kind comments on to Peter and the team. Thank you for taking the time to share your experience, and for choosing Mira.
satisfied customer
Kyle attended promptly, having advised me of his expected arrival time beforehand, he quickly identified the issue and rectified it. Totally satisfied customer, well done Kyle!
August 13, 2026
Unprompted review
Reply from Mira Showers
Hello SD, thank you for your wonderful feedback. It's great to hear that Kyle kept you updated on his arrival time and was able to identify and fix the issue so quickly. We'll be sure to share your comments.
Great customer service from Dale
A fantastic experience with Dale from Mira, who was really warm and understanding about our concerns for our shower unit and was really transparent with what he was replacing. As an added bonus, he did the job expertly and quickly, while providing some of the best customer experience I've ever received. Genuinely faultless.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Matt. We're so pleased to hear about your fantastic experience with our engineer. It's wonderful to know that he was warm, understanding, and transparent about the work. We appreciate you sharing your positive feedback.
Great quick fix!
When I rung and explained the situation your help desk dealt with things very efficiently and gave me a date the engineer to visit.
James Young advised that he was on his way which was very helpful. He resolved the problem, explaining how he dealt with it and advised some useful information for managing the shower in very hot weather. Top Man!
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello David Mortimer. Thank you for your wonderful review! We're so pleased to hear that our help desk efficiently arranged an engineer's visit for you. It's fantastic that our engineer kept you informed, resolved the issue, and provided helpful advice for managing your shower in hot weather.
Thank you Courtney 5*
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Grace Rayment. We are so glad to hear you had such a positive experience with us. Thank you for your wonderful feedback!
When Kyle the engineer came I was about…
When Kyle the engineer came I was about to cancel as I'd only got the notification the evening before of my time slot and my son was on nights. But Kyle came in, asked about tge problem and said he wouldn't make any noise, but he was sure he new what the problem was and could fix it in minutes, which he did. Very pleased.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello. Thank you for your excellent review. We are delighted to hear that the engineer was able to quickly resolve the issue without causing any disturbance.
Shower issue
Danny from Wakefield came round to sort our shower issue. He instantly diagnosed the problem and sorted it straight away. Great service all round
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Jack. We are delighted to hear that the shower issue was diagnosed and sorted straight away. Thank you for your positive feedback and for sharing your experience.
Booked professional from Mira showers…
Booked professional from Mira showers as my shower was not stopping when prompted.Steve R came in promptly at the time advised.Check the shower,indicate what the problem might be and fixed the issue leaving everything behind as he found it.
Perfect service.
I will recommend.
August 19, 2026
Unprompted review
Reply from Mira Showers
Hello Katerina. We are so pleased to hear about your positive experience with our service. It's wonderful to know that our professional arrived promptly, identified the issue, and resolved it efficiently, leaving everything tidy. Thank you for your recommendation.
I purchased a mira shower for my dad we…
I purchased a mira shower for my dad we had an issue with it , I called Mira , we had an engineer booked in within 3 days , Kyle our engineer was absolutely amazing he was quick polite and extremely efficient and did the repair , he certainly new his job , this is why i always pick Mira showers for engineers like Kyle and a name you can trust , thank you Kyle x
August 17, 2026
Unprompted review
Reply from Mira Showers
Hello Jeanette. Thank you for your wonderful feedback. We're delighted to hear that our engineer provided such a professional, efficient, and quick service, resolving the issue with your father's shower. We appreciate your continued trust in our products and service.
Arrived on time
Arrived on time. Full explanation of protocol. Well executed in replacing old leaking shower. Kyle superb in undertaking the task at hand
August 14, 2026
Unprompted review
Reply from Mira Showers
Hello Dr Mohammed. Thank you for your fantastic review! We are so pleased to hear that your shower replacement was well-executed and that everything was explained clearly. We'll be sure to pass on your kind words to Kyle.
Efficient Shower Repair
Really helpful and friendly customer service on the phone (setting up the repair - Tatsy) and in person (during the repair - Danny from Wakefield). Repair was completely quickly. Was able to come a day early to complete the repair.
August 18, 2026
Unprompted review
Reply from Mira Showers
Hello Ian. We're so pleased to hear about your positive experience. It's wonderful that our team was helpful and that the repair was completed quickly, even a day early. Thank you for sharing your feedback.
Excellent service from Mira engineer Danny
Very pleased with the service from Mira. The appointment was well organised and I received clear updates about when the engineer would arrive.
Danny, the Mira service engineer who attended, was excellent. He arrived within the arranged time, was polite, professional and very knowledgeable. He quickly identified the fault with our Mira electric shower, explained clearly what the problem was and what needed to be done, and carried out the repair efficiently.
He made sure everything was working properly before leaving and left the area clean and tidy. Excellent service from start to finish. I would definitely recommend Mira and, in particular, Danny for his professionalism and excellent workmanship.
August 18, 2026
Unprompted review
Reply from Mira Showers
Hello Erwin Ban. Thank you for taking the time to share your positive experience. We're delighted to hear that the appointment was well-organized and that you received clear updates. It's wonderful to know that our service engineer provided excellent, professional and knowledgeable service.
Reply from Mira Showers
Hello Jamie. Thank you for taking the time to leave us this wonderful review. We are so pleased to hear that our service was fast, efficient, and effective.
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