Daniel from Wakefield came to repair our Mira electric shower, and we were extremely pleased with his service. He completed the repair very quickly and was incredibly kind, polite and friendly thr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more
Company replied
Contacted Mira on the phone. Call centre were fabulous and organised an engineer for the following week. ( they had earlier appointments but they didn’t fit around our shift patterns) An email confirm... See more
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Mira have been execllent, I was worried what to do when I had issues with my shower which is 4 years old, thought I thought I'd better call them. Adam Cross answered quickly and was a great help, he's... See more
Company replied
Company details
Written by the company
- Why don't the people who make the showers, fit the showers? Now we do.
- Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
- Shower Replacement
- Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
- Shower Repair
- Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.
Mira Showers
About Us:
At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.
Contact info
United Kingdom
- 0800 001 4040
- askus@mirashowers.com
- www.mirashowers.co.uk
4.7
Excellent
15K reviews
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Excellent customer service, Ricki was brilliant
Fault reported on a Monday and site visit by 2pm the next day
Excellent service
Ricki, our engineer was excellent
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Philip, thank you for taking us the time to leave this review. We always aim to deliver a great experience and are delighted to hear you are happy with the service provided.
Thank you Courtney you are the best
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Ismail Sahin, thank you for the 5 Star review.
Mira shower engineer
Sam was friendly, knowledgeable, good at his job and very helpful. Quite impressed.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello, we are delighted to hear you are happy with the service provided. Thank you for taking the time to leave this great review.
Sam was very helpful
Sam was very helpful, knowledgeable, friendly and very good at his job. Very impressed.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Nipa Reddings, we're happy you're pleased with the service provided by Sam.
Great customer service
Danny from Wakefield came to sort out a minor leak I was experiencing with my shower screen. Great service, with a really clear explanation of how everything was meant to work. I never realised how much engineering went into such a mundane product! Full marks for diagnosing the issue and recommending a solution.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Christian, thank you for taking the time to send this great review. It is always much appreciated. We will pass on your comments to Danny.
Paul J was absolutely great
Paul J was absolutely great. Knowledgable on how best to set up system for efficiency. Very respectful of our property. Professional and friendly from start to finish.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Teryl Abrahams, thank you for the excellent review and taking the time to share your experience.
Fantastic repair service
Ben from the Southwest was very prompt and Knowledgeable in his trade.
Although I was originally not expecting a visit until next week both Ben and the support team was able to squeeze me in and perform a fast and effective repair of my shower.
I was also provided with additional useful information on improving the quality of my Mira Shower going forward.
This experience has enaured I am a very happy customer of Mira Showers
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Robbie Leggett, thank you for your brilliant feedback. We are delighted to hear that our team was able to arrange a prompt visit and provide a fast and effective repair for your shower. It's great to know that you also received useful information for improving your Mira Shower.
Great service by the engineer Courtney
Great service by the engineer Courtney, he was very professional, friendly and kindly explained everything about the shower. Thank you!
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello CP, thank you for the 5 Star review. We will pass on your comments to Courtney.
Had Daniel from Wakefield come round to…
Had Daniel from Wakefield come round to fix our faulty shower, and he did a really good job. Everything was fixed and sorted very quickly, and he was professional, friendly and great customer service.
Daniel has been to our property three times and has always been reliable, professional and done a great job. Would definitely recommend him and his work.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Paul Cookson, thank you for your wonderful review. We are so pleased to hear about your positive experience and that the shower was fixed quickly. It's great to know you found our service professional, friendly, and reliable.
Good product but poor support
Ever since I purchased my expensive Mira digital shower, it’s had no WiFi capabilities. It works in the normal way, but WiFi control is advertised as a feature and it should work. It was one of the reasons to get the unit that I purchased.
Customer support and technical support have been really bad. I’ve called and been told that the issue is extremely unusual - it isn’t because the App Store has lots of reviews mentioning the problem - iPhone iOS 26 cannot connect, or in my case it says I need to connect to a network when I already am. The person I spoke to seemed generally confused and unable to help. My details were apparently forwarded on, but no-one has ever been in touch.
I have two email addresses for Mira, both of which are listed in App Store reviews or online. I had a response or two and now all emails are ignored. They tried a couple of suggestions, they didn’t work, I confirmed this fact and now I’m being blanked. I email them, send photos and get nowhere.
I have asked to please be contacted and supported, but I now receive zero responses. Based on this I cannot recommend Mira products. It’s fine if they work, but if you have a problem you’re going to have a hard time getting help.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello J Hopkins, thank you for your review. We're sorry to hear you've had ongoing issues with the WiFi functionality of your Mira digital shower and that you've been disappointed with the support you've received.
We understand your frustration, particularly as this was an important feature when making your purchase. While we offer support through several channels, we would recommend contacting us by phone for the quickest assistance.
Please call us on 0800 001 4040 or email us at askus@mirashowers.com with your details and any relevant case reference numbers and we'll be happy to review this further.
The best company that I have ever used
The best company that I have ever used. Three years ago I bought a Mira honesty shower. Unfortunately it began to leak slightly from the temperature control valve. I phoned them and within two days a complete new shower bar arrived. Unbelievable service. I am so impressed and will happily buy from them again.
August 12, 2026
Unprompted review
Reply from Mira Showers
Hello Robert We are so pleased to hear that we could resolve the issue with your shower so quickly and efficiently. It's wonderful to know that you are impressed with our service and would happily choose us again. Thank you for your kind words.
Daniel was very informative & helpful.
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Elaine Kelly, thank you for leaving us this review. We are pleased to hear that you are happy with the service provided by Daniel.
Very happy how quickly they sorted out…
Very happy how quickly they sorted out the double payment...
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Stanford, thank you for leaving us this 5 star review.
Just had a visit from Danny from…
Just had a visit from Danny from Wakefield. He was really thorough and fully explained why I was hearing the noise from my new shower. He tested it several times and made sure I was totally happy with it before leaving. Very impressed with him. Lovely chap too.
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Sharon Wilkinson, thank you for your wonderful review. It's great to know that Danny was thorough, explained everything clearly, and ensured your complete satisfaction.
We had Ben from the Southwest who…
We had Ben from the Southwest who overcame nultiple previous bodge jobs to help us install our shower and did it all without complaining and explaining everything along the way! Really helpful guy and great customer service!
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Harry Dendle, thank you for taking the time to send this great review. It is always much appreciated.
Fast response, knowledgeable technician
Great service. Rang up about a faulty product, was told it was covered by warranty, booked in technician. That date was brought forward as they had availability.
All was communicated well, emails and text messages. Seamless.
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Sam Harvey, thank you for leaving us this review. We are so pleased to hear that our service was great and that the warranty process for your faulty product was seamless.
Received great service today from Danny
Received great service today from Mira engineer, Danny (Wakefield). The showers' faults were explained really well which I found very helpful, and a replacement shower fitted with perfect efficiency. I would choose this service again in the future over any other provider.
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Jakay, we are so pleased to hear about your positive experience and that you received great service. Thank you for your kind words and recommendation.
Unhelpful
Despite having a receipt for the shower bought in May this year Mira would not honour the warranty and could not explain why! Very unhelpful all round
July 31, 2026
Unprompted review
Reply from Mira Showers
Hello Daisy, thank you for your review. Please email the details, along with any relevant photographs and your contact information, to askus@mirashowers.com and a member of the team will review the matter and respond directly.
Renewed faith in Mira
Renewed faith in Mira
Excellent .
Thank you Courtney
.
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Derek Na, thank you so much for taking the time to leave us this amazing review.
Danny from Wakefield
Danny from Wakefield
Excellent service
Very polite and extremely professional
Very helpful
Can’t fault the service
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Simon Hopkinson, thank you for the excellent review and taking the time to share your experience. We always aim to provide a great quality service that leaves our customers happy.
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