Daniel from Wakefield came to repair our Mira electric shower, and we were extremely pleased with his service. He completed the repair very quickly and was incredibly kind, polite and friendly thr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more
Company replied
Contacted Mira on the phone. Call centre were fabulous and organised an engineer for the following week. ( they had earlier appointments but they didn’t fit around our shift patterns) An email confirm... See more
Company replied
Mira have been execllent, I was worried what to do when I had issues with my shower which is 4 years old, thought I thought I'd better call them. Adam Cross answered quickly and was a great help, he's... See more
Company replied
Company details
Written by the company
- Why don't the people who make the showers, fit the showers? Now we do.
- Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
- Shower Replacement
- Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
- Shower Repair
- Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.
Mira Showers
About Us:
At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.
Contact info
United Kingdom
- 0800 001 4040
- askus@mirashowers.com
- www.mirashowers.co.uk
4.7
Excellent
15K reviews
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Danny from Wakefield
Danny from Wakefield
Excellent service
Very polite and extremely professional
Very helpful
Can’t fault the service
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Simon Hopkinson, thank you for the excellent review and taking the time to share your experience. We always aim to provide a great quality service that leaves our customers happy.
Speedy Service
Prompt and successful Speedy Serviceresponse to my request
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello, we're happy you're pleased with our service.
Lenny has been very helpful today
Lenny has been very helpful today! Excellent customer service
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello KC, thank you for the 5 Star review. We will pass on your comments to Lenny.
Very pleased with Courtney's service…
Very pleased with Courtney's service today. He fixed our electric shower under warranty really efficiently despite advising of some installation errors. He also patiently explained how the shower temperature control actually functions and how to improve the shower set up to prevent future issues. Thanks Courtney!
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Sheikh Abdul Azim, thank you for the great review. We are very pleased to hear you are happy with the service provided by Courtney and that your Mira shower is working well again.
Danny from Wakefield was excellent and…
Danny from Wakefield was excellent and very knowledgeable about our shower and repaired the problem quickly. A+++ for his work and professionalism
August 11, 2026
Unprompted review
Reply from Mira Showers
Hello Richard Gelder, thank you for taking the time to send this brilliant feedback. We always aim to deliver a great experience and are delighted to hear you are happy with the service provided by Danny.
Reply from Mira Showers
Hello John Buckley, thank you for your kind words. We are so pleased to hear about your positive experience and that Steve provided such great customer service.
Great service
Great communication from the Mira team and installation by Adrian was quick and easy
August 7, 2026
Unprompted review
Reply from Mira Showers
Hello Claire, thank you for leaving us this brilliant review. We are glad to hear that Adrian provided a 5 star service.
I thought i had already sent a review…
I thought i had already sent a review .However My contact with Mira was first class .The staff i spoke with were very knowledgeable identified the part i needed
It was dispatched swiftly and fitted perfectly
July 21, 2026
Unprompted review
Reply from Mira Showers
Hello Mr E W Bunkham, thank you for leaving us this review. It's wonderful that your contact was first-class and that our team was knowledgeable in identifying the part you needed.
Don’t expect a warranty on a shower…
Don’t expect a warranty on a shower tray to be worth anything . 4 years old and cracked at the waste . The company are saying anything to get out of it. .. as expected .
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello, thank you for your review. We're sorry to hear about the issues you've experienced with your shower tray. We'd like the opportunity to look into this further for you.
Please email the details, along with any relevant photographs and your contact information, to UKKMiraTraysandEnclosures@mirashowers.com and a member of the team will review the matter and respond directly.
I needed a small part for mira coda and…
I needed a small part for mira coda and customer service very helpful quickly identifying it's availability.
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello Andrew Johnson, thank you for leaving us this 5 star review it's greatly appreciated.
Very positive experience
Courtney was the engineer that came out this afternoon to fix my shower. Due to a new shower needing to be installed and an electrical problem he was unable to fix the problem. He was very pleasant and efficient and I would definitely give him a positive review. He reported the issues that could not be fixed to the housing association promptly in order for me to be able to get the shower replaced and the electrics dealt with.
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello Donna Neita, we appreciate you taking the time to share your feedback. We will pass on your comments to the team.
Great overall service
Easy to book an engineer appointment and arrange a suitable early date.
Sam the engineer rang to confirm arrival time, was professional and courteous. Part was replaced, checked and shower working again correctly in no time.
Overall great service by Mira.
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello Tony Galatola, we're delighted to hear that booking an engineer appointment was easy and that a suitable early date was arranged for you. It's wonderful to know that Sam confirmed their arrival time, was professional and courteous, and that your shower was working correctly again in no time. Thank you for sharing your review.
Reply from Mira Showers
Hello Roger Green, thank you for sharing your very positive experience with us. We are so glad to hear that you found our service excellent, clean, and tidy.
Shower a few weeks out of warranty…
Shower a few weeks out of warranty after paying over £400 initially. Think they could have at least looked at doing a repair within warranty. Immovable totally wouldn’t even discuss it properly.
August 6, 2026
Unprompted review
Reply from Mira Showers
Hello Jo Barnes, we are sorry to hear that you were disappointed with the outcome of your enquiry.
Unfortunately, as your shower was outside of its manufacturer's warranty period at the time the fault was reported, we were unable to offer a warranty repair. While we appreciate that the warranty had only recently expired, we are required to apply the terms of the warranty consistently and are unable to extend cover beyond the stated period.
We understand this is not the outcome you were hoping for and appreciate your feedback regarding your experience with our team. Customer feedback is important to us, and your comments will be passed on for review.
Reply from Mira Showers
Hello Mrs R T Lodge, we are so happy to hear you had such a brilliant experience with us. We appreciate your positive feedback!
Broken part replacement
Needed to contact customer service to get a replacement part for a shower that my plumber had broken on installation. Agent could not be more helpful and part ordered and confirmed within a 5 minute call. Excellent customer service - not something you can usually state nowadays!
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello LB, we are thrilled to hear our customer service team was able to assist you quickly and efficiently with the replacement part for your shower. We appreciate you sharing your positive experience with us!
Adrian did a fast and efficient job
Adrian did a fast and efficient job
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello Roz Pearcey, thank you for taking the time to leave us this wonderful review. We are so pleased to hear that our service was fast and efficient.
Very polite and speedy!
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello James Pierce-Dalton, thank you for leaving us this 5 star review.
Leaking shower
Courtney arrived on time to attend to a leaking shower. Within minutes he had identified the problem and rectified it straight away. He was very courteous and tidy and would highly recommend.
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello Colin Pearce, we're happy to hear about your positive experience with Courtney. It's wonderful to know that the issue was identified and resolved efficiently. Thank you for leaving us this great review.
Sebastian was extremely helpful
Sebastian was extremely helpful, he was able to fit the new shower without cracking any existing tiles which I thought was amazing. He also took the old shower away.
He is an excellent worker
August 10, 2026
Unprompted review
Reply from Mira Showers
Hello Mrs L Sullivan, we're so pleased to hear about your positive experience with our team member. It's wonderful to know that the new shower was fitted so skillfully without damaging any existing tiles, and that the old one was taken away. Thank you for your kind words!
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