Mirrors and Glass UK Reviews 

68
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service. Needed sliding wardrobe mirror panel replacing as all cracked. They took panel and replaced with made to measure mirror, and returned, fitted the panel back into the wardrobe within... See more

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Rated 5 out of 5 stars

Had to replace the glass top on a patio table which had smashed. Replacement from original company was 2cm too small (not my measurements). Was apprehensive about reordering with them so found Mirro... See more

Company replied

Rated 5 out of 5 stars

I am a pro upcycler and furniture restorer and needed a custom mirror producing and dispatching ASAP - this company were absolutely superb. I had already been let down by two other glass firms who had... See more

Rated 5 out of 5 stars

Occasionally someone will come along and blow you away with their customer service. Paul at Mirrors and Glass recently did that. Bent over backwards to help me and accommodate me when I mucked up. The... See more

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4.9

Excellent

TrustScore 5 out of 5

68 reviews

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4.9

All reviews

(68)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices! Great service!

Website is very simple to use. From placing order to delivery can take up to 14 days, but was with me in only 7 (and over a weekend!), which is remarkable for a custom made piece of glass. Delivery driver was very friendly and called the day before to check on my availability for delivery.

All in all a very positive experience and a brilliant product that is precisely the size that I asked for. Thanks!

September 17, 2015
Unprompted review
Rated 5 out of 5 stars

Thank You

Just to let you know that I received my order today and that I have been very impressed with your service: I think the actual product is very good value for money and the delivery-whilst relatively expensive- is well worth the price. I don't think I have ever received a better packed product!!
So well done-a great product and service and I will definitely recommend you when I get the chance.

January 21, 2015
Unprompted review
Rated 1 out of 5 stars

Rubbish

They sent out a square piece of glass instead of round.

At their request I returned the glass. They signed for the parcel but later tried to convince the transport company it was broken. Clearly if glass were to break it would be obvious at the outset, not least because I did not surround it in a solid container, merely bubble wrap. They refunded me via Paypal. I tried to order the glass again and got the following:

"Please do not attempt to threaten us with false reviews about my company. I recommend to you seriously that you do not contact us again. Please find another company to purchase your glass. We do not wish to do business with you."

It was their fault in the first place. I do not recommend this company as it seems they do not accept their mistakes. Their 'customer service' leaves a lot to be desired but perhaps they cannot be bothered with a small order?

January 6, 2015
Unprompted review
Rated 5 out of 5 stars

The best website and service I could find

Needed some non standard shelves and a custom size mirror for the bathroom but I couldn't find any anywhere. None of the other sites I tried did anything but "standard" sizes.
The website was easy to use once I'd read the instructions and ordered my made to measure mirror and some made to measure glass shelves for the bathroom and they arrived as promised within the 14 days.
They were delivered by their own driver who was courteous and helpful.

March 9, 2012
Unprompted review
Rated 5 out of 5 stars

Good customer service

I ordered a custom sized mirror from this company's website. The mirror is exactly as ordered. Although the stated delivery was 7-9 working days, due to materials not being in stock my order took 18 days to arrive.

Due to the times delays with my order mirrorsandglass delivered the mirror to me free of charge as a goodwill gesture.

February 27, 2012
Unprompted review

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