MISSYEMPIRE Reviews 

15,705
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I received my order on time and even ordered last minute with next day delivery arriving at the perfect time. I then returned some items which didn’t fit. I found the return easy however I did the... See more

Rated 4 out of 5 stars

It was ok too much slaying in emails are you lot ten. As for product ex1 invisiwear shade 11 was way too dark and orange have been using same shade for six years was a lovely yellow undertone warm n... See more

Rated 5 out of 5 stars

I love MISSYEMPIRE! You get what you see, in fact, everything I've ordered looks even better than the pictures. Also, I didn't even pay for next day delivery on my recent order but I received it in le... See more

Company replied

Rated 2 out of 5 stars

Found it handy having a return label inside the package instead of having to do it online however the return and refund is terrible. I returned my parcel 3 weeks ago now, when you can finally get a r... See more

Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Lingerie Store
  5. Shoe Store
  6. Swimwear Store

Written by the company

Trusted by millions of fashion forward females, with freshness landing every single day. Shop the latest women's dresses, skirts, coats and jackets. Celebrating females who create their own kind of pretty💘


Contact info

3.4

Average

TrustScore 3.5 out of 5

16K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(15,705)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good pricing and quality excellent

good pricing and quality excellent, nice items and choice and definitely recommend to try

July 10, 2024
Unprompted review
MISSYEMPIRE logo

Reply from MISSYEMPIRE

Hi there,

We are thrilled to hear that you LOVE our clothes! This has truly made our day! 💕

We cannot wait to see you on our site again!

Take care, Missy Empire XX

Rated 1 out of 5 stars

Job related role

Job related role - I had recently applied for Graphic & Content Designer role at Missy Empire.

I received an email about a face to face interview and to let them know what date and times would work best for me that week or next week. I was also asked complete a design task for them which included creating : Social Media story, Web banner & Email graphic.

I advised them that I would be able to get the day off from my current role on the Tuesday 2nd of July which the interview was then booked in. Previously from this, they booked the interview in the day before but I was unable to get the day off for this so we rescheduled.

The interview was booked for 11:45 that day, however I received an email at 10:00 AM to say that they have cancelled my interview as this position has been filled.

Really disappointed with how the company has dealt with the situation as I have used my own annual leave to book this day off and also took time to plan and prep for this interview and feel they haven't took this into consideration as they cancelled last minute.

They didn't give me the opportunity to display my skills and experience before choosing a candidate to fill this role. I find this very unprofessional and creates a negative image for such a huge successful business.

July 2, 2024
Unprompted review
Rated 3 out of 5 stars

Lace cream outfit

I thought it was a pretty outfit but very expensive considering the skirt was very small and totally see through and yet the top in the same size was perfect but wasn’t sadly worth the price so I returned.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

Delivery was so fast, the quality is lovely and the products look just like on the website.

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

lackk of communication

I bought something with next-day delivery and they sent an order confirmation to my email, 3 days had passed and there was no shipping update. I emailed customer service and they replied they'd get back to me, when they eventually did, they said the item was out of stock.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I sent back a package

I sent back a package, which hadn’t yet been updated to be refunded and it had been a while… I emailed customer service… Their response was extremely quick and it was sorted in the first email… Amazing!! Thank you Joe

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful team ( returns quiery)

I received my order on time and even ordered last minute with next day delivery arriving at the perfect time. I then returned some items which didn’t fit.

I found the return easy however I did then use the contact form to make sure it was being processed, as I hadn’t received anything. I received a timely response the following day from a member of the team who was very helpful and advised me on the next steps. This was reassuring to know what was happening and that any issues I have I am able to contact someone and receive help.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

First time ordering and I’m sooo pleased! Arrived so quickly and even came with little beauty samples which was a nice surprise. Already filling up my wish list for my next order

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Loved my outfit

Loved my outfit! Got sooo many compliments on it which made me feel great! (On the coord)
Can’t wait to wear it again on holiday too!
Also can’t wait to wear the pink slinky top on holiday too!!!

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Ordered twice and issues both times- I shouldn’t have given them a second chance. First time, I put a discount code in but when the order went through they didn’t give me the discount even though it showed on my order! Second time they sent me the wrong item but wouldn’t pay the postage to send me out the correct item I ordered, they expected me to order the item again and therefore pay postage again despite the fault being theirs! Shocking customer service!

June 14, 2024
Unprompted review

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