MISSYEMPIRE Reviews 

15,705
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I received my order on time and even ordered last minute with next day delivery arriving at the perfect time. I then returned some items which didn’t fit. I found the return easy however I did the... See more

Rated 4 out of 5 stars

It was ok too much slaying in emails are you lot ten. As for product ex1 invisiwear shade 11 was way too dark and orange have been using same shade for six years was a lovely yellow undertone warm n... See more

Rated 5 out of 5 stars

I love MISSYEMPIRE! You get what you see, in fact, everything I've ordered looks even better than the pictures. Also, I didn't even pay for next day delivery on my recent order but I received it in le... See more

Company replied

Rated 2 out of 5 stars

Found it handy having a return label inside the package instead of having to do it online however the return and refund is terrible. I returned my parcel 3 weeks ago now, when you can finally get a r... See more

Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Lingerie Store
  5. Shoe Store
  6. Swimwear Store

Written by the company

Trusted by millions of fashion forward females, with freshness landing every single day. Shop the latest women's dresses, skirts, coats and jackets. Celebrating females who create their own kind of pretty💘


Contact info

3.4

Average

TrustScore 3.5 out of 5

16K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(15,705)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

Bought a gorgeous long green belted winter coat from this company. Lovely quality and terrific fit and price. I will definitely buy from this company again. Speedy delivery too.

September 26, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling customer service and attitude

This has to be the worst customer service I have ever experienced.
Two items were missing from my daughter’s parcel and she informed them straight away. There was a tear in the packaging but that does not count as damage.They were then chased multiple times as they were looking at the CCTV. This took them nearly a month to do and my daughter was still waiting for some confirmation so had not returned the rest of the parcel. She realised she needed to as it was nearly a month and they were still not being helpful so she returned the package and expected a full refund as she had been in constant communication with the company about the package. They have given her a gift card for the value of the goods she returned and had the audacity to say that the items were packed as they can see it on the CCTV. My daughter has asked to see the CCTV and also to speak to a manager - both of these requests have been totally ignored and she has currently paid for the 2 missing items.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Trendy styles and great experience

I recently shopped at Missy Empire and had a fantastic experience! The clothing selection is trendy and stylish, perfect for updating my wardrobe. The quality of the items I received was impressive, especially considering the affordable prices. Shipping was quick, and everything arrived in perfect condition. Customer service was also very responsive and helpful when I had a question about my order. Overall, I highly recommend Missy Empire for anyone looking to add some chic and fashionable pieces to their collection!

September 14, 2024
Unprompted review
MISSYEMPIRE logo

Reply from MISSYEMPIRE

Hi there,

We always aim to deliver the BEST service! 😊

We look forward to seeing you back on our site soon!

Many Thanks, Missy Empire XX

Rated 5 out of 5 stars

Fast delivery next day (paid for…

Fast delivery next day (paid for standard delivery) and the product was perfect. Thank you!

September 13, 2024
Unprompted review
MISSYEMPIRE logo

Reply from MISSYEMPIRE

Hi there,

We are thrilled to hear that you LOVE our clothes! This has truly made our day! 💕

We cannot wait to see you on our site again!

Take care, Missy Empire XX

Rated 5 out of 5 stars

Ordering process was really easy & was…

Ordering process was really easy & was updated regularly on delivery information

September 11, 2024
Unprompted review
MISSYEMPIRE logo

Reply from MISSYEMPIRE

Hi there,

We always aim to deliver the BEST service! 😊

We look forward to seeing you back on our site soon!

Many Thanks, Missy Empire XX

Rated 5 out of 5 stars

Ordered 2

Ordered 2 , one in mocha and one in black. The black one is perfect and cosy.

Delivery was super fast and came the next day although I only went through standard shipping!

September 2, 2024
Unprompted review
MISSYEMPIRE logo

Reply from MISSYEMPIRE

Hi there,

We always aim to deliver the BEST service! 😊

We look forward to seeing you back on our site soon!

Many Thanks, Missy Empire XX

Rated 5 out of 5 stars

There were so many things that I saw…

There were so many things that I saw and loved while ordering! I usually over order when online shopping so I can try extra bits on and see what fits, what suits me or what I like and then I usually return the bits that aren’t as great.
This was also my first time ordering from this site and I did expect to only keep some things and send the others back. But no exaggeration, everything was perfect! So I’ve ended up keeping it all, which says a lot!! The fit of all the items was perfect and the material was really good quality! I loved the designs and shapes of the clothing, really fab! Will definitely be ordering from here again!

September 13, 2024
Unprompted review
Rated 4 out of 5 stars

It was ok too much slaying in emails…

It was ok too much slaying in emails are you lot ten.
As for product ex1 invisiwear shade 11 was way too dark and orange have been using same shade for six years was a lovely yellow undertone warm now too dull and grey.

September 6, 2024
Unprompted review

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