Missyeti Reviews 112

TrustScore 1.5 out of 5

1.5

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See what reviewers are saying

Rated 4 out of 5 stars

It’s not a bad dress. Material was polyester satin so not as luxurious as a high end wedding dress but for £150 im not complaining. It’s well made, fully lined and as pictured. Had awful fake buil... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY! If I could give a zero rating I would. Ordered 2 dresses, one arrived about 6 weeks later and was charged for 2! Have been contacting them via email, live chat and mail box is constantly fu... See more

Rated 1 out of 5 stars

Do not order from this company. Paid for express shipping on the 4th Feb it is now the 15th. Asked for refund as needed the item sooner and they tell me I can’t cancel order as it has been shipped, ho... See more

Rated 1 out of 5 stars

Order dress, too small and can't contact anyone for refund. Sent multiple messages, phone calls, all options of contact and still nothing. Seems I won't be able to return so £150 down. Bad customer se... See more

Company details

  1. Clothing Store
  2. Shoe Store
  3. Women's Clothing Store

Written by the company

100% handmade dress for all Occassions.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

112 reviews

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Rated 1 out of 5 stars

Run as fast as you can!

Run as fast as you can!! Ordered a pair of boots after seeing an ad on Pinterest. The order arrived later than stated. It arrived damaged which was due to packaging or very little of it. They wrapped a shoe box in cellophane bag .. hence the box was falling apart. The boots felt very cheap and plasticky and had a bad odour. I wanted to return the order. Emailed twice to ask about how best is to return. Nothing. Rung - nothing. Eventually got in touch with PayPal and then ( surprisingly!) got bombarded with emails saying they somehow “ missed off” my emails. They offered 30% then 35% off if I chose to keep the order. I insisted on returning the boots. It’s been a week since i posted the order back and still haven’t had a refund. Just be careful ordering from them as I think it’s a scam.

December 29, 2023
Rated 2 out of 5 stars

Disappointed

I ordered an XL faux fur jacket, but it is not XL! Also, clumps of the faux fur are coming loose- I am very disappointed. I would like to return this jacket for a full refund. How do I do this?

January 19, 2024
Rated 1 out of 5 stars

Terrible company

Terrible company, took ages to be delivered, the 3 sizes to small, paid £10 to return and 3 weeks later fighting for my £76 refund! DONT BUY ANYTHING FROM THIS COMPANY

December 23, 2023
Rated 1 out of 5 stars

Order has not arrived

Order has not arrived. No response to emails or messages on social media. Awful customer service.

January 7, 2024
Missyeti logo

Reply from Missyeti

Hey Aga

Its only been 5 business days till you placed your order we still have time to deliver the items, we have dispatched your order and it will be delivered soon within the time.

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!!! Scam website. Bought £300 worth of dresses and returned them as they came late. Never received a refund. Its a year late and they dont respond. They've taken both the dresses and my money. The phone number is also a deadline. Just a bunch of scammers working behind screens and stealing from people.

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Poor delivery

I still have not received any updates on my order or had it delivered yet Iam bein emailed about how my experience was, I spent alot of money and I feel like I will not receive parcel. I’m disappointed and not happy because I was really looking forward to this

January 5, 2024
Rated 1 out of 5 stars

From China, wrong delivery

Unfortunately, I wasn’t aware that the jacket we ordered came from China. That meant it took a few weeks to receive. When we got it wasn’t the color we had ordered. It was very frustrating indeed.

December 18, 2023
Rated 1 out of 5 stars

I have only received part of my order…

I have only received part of my order with no explanation and not sure who to contact for a refund? Still awaiting for my refund, unacceptable service. 23/01 AND STILL waiting for my refund it’s been 6 weeks since first contact and 8 days since they informed me it’s on its way!!! Terrible company.. and Another day goes by without my Refund TERRIBLE

December 15, 2023
Missyeti logo

Reply from Missyeti


I'm sorry to hear about the issue with your order. Please provide me with your order details, and I'll personally assist you in resolving this matter. Alternatively, you can reach out to our customer support team with your order information, and they'll swiftly help you with the missing part of your order and any necessary refunds.

Rated 1 out of 5 stars

Give

Been trying to send this item back since before Christmas ? You all keep giving me the run around for an address, still haven’t gotten it. I just want my money

November 28, 2023
Rated 4 out of 5 stars

I have bought from them before as well…

I have bought from them before as well no surprise the quality is always there just needs improvement in shipping time.

December 20, 2023
Missyeti logo

Reply from Missyeti

Thank you for being a returning customer! We're thrilled that you've consistently found our product quality to meet your expectations. We're continuously working on improving our shipping times to provide a smoother experience for our valued customers like you.

Rated 1 out of 5 stars

Still waiting for delivery

Still waiting for delivery, ordered 7 days ago and still not dispatched.

December 13, 2023
Missyeti logo

Reply from Missyeti

Hey Barrie

We understand your frustration but still the estimated delivery time still has not completed be patient your order will be delivered soon.

Rated 4 out of 5 stars

All went smooth

All went smooth. good quality dress but delivery time could have been quicker.

December 7, 2023
Missyeti logo

Reply from Missyeti

Thank you for your feedback! We're glad to hear that you found the dress to be of good quality. We understand the importance of timely deliveries and we'll strive to improve our shipping times in the future.

Your input helps us enhance our services.

Rated 1 out of 5 stars

It was horrible

It was horrible. Your email does not work. I have sent several messages and no one gets back to you. I paid for my dress over a week already and it still wasn’t shipped and I have no information as to when that would happen because you can’t reach anyone!

December 3, 2023
Missyeti logo

Reply from Missyeti


I'm truly sorry for the frustrating experience you've had. This isn't the level of service we aim to provide. We understand the importance of timely responses and updates. Please provide your order details, and I'll personally ensure that our team addresses this issue promptly.

Rated 4 out of 5 stars
Missyeti logo

Reply from Missyeti

Thank you for your kind words! We're thrilled to hear that you found our service efficient and the product of good quality. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out.

We're here to help!

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