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See what reviewers are saying

Rated 5 out of 5 stars

These are Sony MDR-V6 replacement earpads. They fit really tight, takes some time to pull them over the plastic, but once they are fitted, the sound is pretty much same as with the original pads, whic... See more

Rated 5 out of 5 stars

The way MMobiel dealt with my issue was fast, efficient and highly professional. A replacement glass for my cell phone arrived within 5 days as promised. The company went way beyond the extra mil... See more

Rated 5 out of 5 stars

I received my order next day but unfortunately, they were the wrong parts. After reporting this using their contract form, I received within an hour a reply from Lisa and the problem was resolved next... See more

Company replied

Rated 1 out of 5 stars

I ordered a charging dock for SMT555, which for every other seller means a part compatible for both T550 and T555. This scammer delivers the SM-P550 model even if on their eshop there is a picture of... See more

Company replied

Company details

  1. Electronic Spare Parts and Components Store
  2. also in
  3. Cell Phone Accessory Store
  4. Phone Repair Service

Written by the company

Mmobiel staat al 10 jaar lang wereldwijd bekend als een betrouwbaar merk met een kwalitatief assortiment in telefoonaccesoires en reparatiesets. Het assortiment van MMobiel is ruim en veelzijdig, waardoor wij jou op maat kunnen bedienen. Van LCD’s tot batterijen en van geharde glasschermpjes tot sportbanden; je kunt het er allemaal vinden in het assortiment van Mmobiel. Wij versturen direct vanuit Nederland en elk onderdeel wordt voor verzending gecontroleerd! Snelheid en kwaliteit voor een lage prijs!


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.5

All reviews

(1,780)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No information on what is what and how to use it.

I might have needed to inform myself better in advance, but the glass for the samsung galaxy S10 I ordered does not contain any instructions or information of what is what inside the package.
Also after searching the internet on instructions, I noticed that the glue required to attach the glass is not included.

March 29, 2022
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear sir/ Madam,
We are sorry that you had to go through this experience. We will be happy to help you.
Could you please send your order details by e-mail to support@mmobiel.com?
We are sure to find a solution together.

Kind regards
MMOBIEL Service Team

Rated 1 out of 5 stars

customers service/delivery

been waiting my products like 2 weeks and trying to contact supports but they havent even replied on my email, should i be worry about it??

March 15, 2022
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear,
We are sorry that you had to go through this experience. We will be happy to help you.
Could you please send your order details by e-mail to support@mmobiel.com?
We are sure to find a solution together.

Kind regards
MMOBIEL Service Team

Rated 5 out of 5 stars

DC Power Jack Dock Connector Flex For Dell Inspiron 15

Dell Inspiron 15 5567 was not charging or receiving power so had to replace the DC Power Jack Dock Connector. Purchased it from MMobiel and now the laptop works perfectly. The website was easy to use, the quality of the product is excellent, and it was delivered to Ireland very quickly. All together an excellent company to buy from.

November 27, 2021
Unprompted review
Rated 1 out of 5 stars

WOULDN'T RECOMMEND

I ordered the glass for my camera in Xiaomi Mi 9 SE. I waited 3 weeks for it and it didn't come. I contacted customer service and they offered me a refund or reshipment of the item. I asked if it will be possible to ask for a refund if it will not come again. They didn't answer but sent the item again (I got the automatic e-mail that it was sent). The glass didn't come and after 2 weeks I contacted them again and they told me to wait one more week because it can take longer to deliver it to Finland (even though in e-mail it was written that the delivery time takes 3-6 working days) so I waited. After that time the item still didn't come so I contacted them again, and I got the answer that they won't refund because it had been shipped twice and didn't come back to their office. I answered to this message but they stopped replying to my e-mails. In fact, I can't be even sure if they really send the item, because they sent it as a letter (no number to track).
I'm really disappointed with your service and I wouldn't recommend anyone to buy items at this shop.

UPDATE:
After writing the review, I received an e-mail with apologies and a refund. Anyway, that's sad that I had to write a bad review to obtain the answer.

November 16, 2021
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Thank you very much for your review. We are sorry that you had to go through this experience. We have sent you a message so that we can solve the problem together. Sincerely, Service Team MMOBIEL

Rated 5 out of 5 stars

Perfectly working

September 16, 2021
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Thank you for taking the time to rate us.
Glad to see that everything went smoothly.
Kind regards,
service team MMOBIEL

Rated 2 out of 5 stars

Very slow delivery. Contact form not working.

Waiting more than 10 days already for a small delivery (fits a letterbox). Contact form is not operational. E-mail support told 3 days ago that it would be delivered any minute now. Still waiting... Let's hope quality of the product is any good, if we get it eventually...

August 27, 2021
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear Guy,
Thank you for your revieuw.
We are sorry that your Order didn't arrive in time. Can you send us your order details to info@mmobiel.com? We will be happy to help you further.

Kind regards,
Service Team MMOBIEL

Rated 1 out of 5 stars

The display does not work properly :(…

The display does not work properly :( would not recommend, better pay 10€ more for a better quality.

July 20, 2021
MMOBIEL logo

Reply from MMOBIEL

Hello Niclas,

we are sorry to hear this.
Could you please send an E-Mail with your order number to info@mmobiel.com?
We are sure we will find a solution.

Sincerely
Service Team MMOBIEL

Rated 5 out of 5 stars

Excellent price

Excellent price, excellent service.

July 9, 2021
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Glad that everything went so smoothly.

Sincerely
Service Team MMOBIEL

Rated 5 out of 5 stars

Excellent service

So i bought a loudspeaker and a chargingport for my phones here. The loudspeaker worked absolutely fine. The chargingport doesnt. It charges normal, but when i try to connect it to a pc it only charges. I have to bend my cable in the port to establish a connection. I wrote to the support, told them my problem, they liostened to me, and sended me a replacement for free. I would rate the support 10/10 and the product 9/10
thanks again to the supporter Nikita for managing everything for me.
If anyone should have a problem with his products, feel free to tell the support, they'll help you.

May 28, 2021
Unprompted review
Rated 1 out of 5 stars

Poor experience

The upside is the quick delivery.
However, the item I ordered is very fragile (and turned out to have poor design and falling apart by design for some reason) and it was packed literally in an envelop!
The worst case of packaging I have ever seen.
The website doesn't have any sort of rating system for items.
Wouldn't recommend.

May 27, 2021
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear Sir/ Madam
We are sorry that you had to go through this experience. We would be happy to help you further.
Could you send us your order details by e-mail to Kundenservice@mmobiel.com?
We will certainly find a solution together.

Sincerely
MMOBIEL Service Team

Rated 1 out of 5 stars

Not receved

Hey, i still havn’t get my order
I make order in 8. May and next day it get approved

May 19, 2021
MMOBIEL logo

Reply from MMOBIEL

Dear Sir/Madam,
We are sorry that you had to go through this experience. We would be happy to help you further.
Could you send us your order details by e-mail to Kundenservice@mmobiel.com?
We will certainly find a solution together.

Sincerely
MMOBIEL Service Team

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