MobiKwik Reviews 91

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ek number ko ghatiya froud app h ye iska Malik chor h bhosda wala cashback k Naam p chootiya bnaye ho logon Ko pr phir cashback use nhi bhi krne dete ghatiya customer service koi options nhi aate bs... See more

Rated 1 out of 5 stars

URGENT ALERTS ❗ ❗ Fraudulent calls are coming to my family members very abusive language has been used also asking for my details. You'll get multiple calls again and again also after paying all your... See more

Rated 5 out of 5 stars

I m using Mobikwik app since last 3 years. It has been updated and add more new features from last time. Users friendly and trusted app for fast payments transfers .I didn’t face any issues or pro... See more

Rated 1 out of 5 stars

Mobikwik payment application is fraud believe me they are just looting Money from innocent people but still our govt ignoring even after I see many complaints on twitter from plenty of users reporte... See more

Company details

Written by the company

MobiKwik is India's fastest growing mobile wallet currently being used at India's leading merchants like ebay , BookMyShow, Dominos, Pizza Hut, redBus and 5000 others. We have 8 Million users, off which 50% have parked money with us. Our aim is to beco...


Contact info

You should know

1.9

Poor

TrustScore 2 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheaters n they loot people dnt use it seriously

Actually it shud be zero, cheaters there is no use of this app. Customer care no revert n who is the founder of this application, they charge without any use of this application, no manners n no ethics to this boss. Unnecessarily i paid 435 ,next time wat ever it may be I'm not going to pay . Cheaters .

November 5, 2022
Unprompted review
Rated 2 out of 5 stars

very unprofessional app. poor customer service

very unprofessional service and attitude. They are a fintech service, so you expect them to be prompt and responsive about money matters. fraudulent transactions cannot be properly resolved. once ticket is raised, it`s resolved on another issue and not about the fraudulent transaction. Their customer service hardly contacts you by phone or provides a toll free number.

They charge high commissions to make money transfers especially from credit cards. I was only using this app because they offered a high ZIP spending credit limit. Their interface is very bad and not properly laid out for users. If your money gets fraudulently sucked into this app, it`ll be very hard getting your money back from this dark sinkhole.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

Worse Customer Support

Worse. Thier support team is worst of all i have ever seen. I have requested them to close my zip services as thier 20 days policy is Just a waste piece. I am waiting from past 1 month. But i can't request another support ticket as my previous one is open and they are not responding from past 1 month. If you can't respond back to customer then shut your services. Why are you testing our patience and wasting our time.

March 31, 2022
Unprompted review
Rated 3 out of 5 stars

Good

Good, but can do better.
Voice otp very bad you can't listen what they say.
Slow interface

May 24, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look