Mobilers Reviews 

1,276
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and thoroughly knowledgeable when guiding people through various insurance policy details. Consumers often highlight the exceptionally clear communication, smooth renewal processes, and extremely reasonable prices that make arranging coverage completely stress-free. Some reviewers were not happy with customer service, specifically mentioning frustrating difficulties when trying to get timely assistance with account inquiries and experiencing unhelpful support. A few people also noted encountering rigid communication issues and delays when attempting to resolve specific policy problems through company representatives.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

People report positive experiences with customer service, noting that agents are very helpful and... See more

Service

Clients share positive opinions on service, highlighting long-term satisfaction and consistent reliability... See more

Price

Users describe positive interactions with price, consistently finding the quotes to be competitive,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sinead dealt with my enquiry regarding public liability insurance, its all very new to me but she was extremely helpful and informative and got me exactly the cover I needed. Very happy with the servi... See more

Company replied

Rated 5 out of 5 stars

Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more

Company replied

Rated 5 out of 5 stars

We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more

Company replied

Rated 5 out of 5 stars

Totally professional. Sinead who dealt with me from start to finish, explained every thing in detail. I didn't feel under pressure or rushed in any way. Sinead answered all my questions and saved me n... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency

About Mobilers

Information provided by various external sources

For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.

Mobilers


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,276)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and swift customer service.

Helpful and swift customer service.

September 1, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that our customer service was helpful and swift for you. Thank you for your positive feedback; we appreciate it. Mobilers insurance.

Rated 5 out of 5 stars

Staff on the phone extremely helpful

Staff on the phone extremely helpful

September 1, 2025
Mobilers logo

Reply from Mobilers

We're glad our staff was helpful. We appreciate your positive feedback and thank you for taking the time to share. Mobilers insurance.

Rated 5 out of 5 stars

Quick phone call all sorted

Quick phone call all sorted

August 22, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that everything was sorted out quickly. Thank you for your positive feedback; we appreciate it a lot. Mobilers insurance.

Rated 5 out of 5 stars

Sam was great from the initial quote…

Sam was great from the initial quote ,helpfully and informative 👏
I would use mobilers again

August 27, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that the initial quote and information were helpful. We appreciate your positive feedback and are glad you had a great experience. Thank you for recommending us! Mobilers insurance.

Rated 5 out of 5 stars

Easy to work with

Easy to work with . Pleasant staff

August 14, 2025
Mobilers logo

Reply from Mobilers

We're glad you found our staff pleasant and easy to work with. Thank you for your positive feedback; we appreciate it. Mobilers Insurance services.

Rated 5 out of 5 stars

Mobilers insurance always give me first…

Mobilers insurance always give me first clas products and service.

August 5, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that you've consistently received excellent products and service from us. We appreciate you taking the time to share your positive experience! Mobilers insurance.

Rated 4 out of 5 stars

Great for catering insurance

Staff were friendly and competent

August 5, 2025
Mobilers logo

Reply from Mobilers

We appreciate your positive feedback regarding our friendly and competent staff; we are so glad you had a good experience. Mobilers insurance.

Rated 5 out of 5 stars

Great company to work with.

Great service answered all questions I had regarding new policy. The whole process was very easy and no hard selling by staff.

August 1, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that our service met your needs and that our team made the policy process easy for you. We appreciate your positive feedback! Mobilers insurance.

Rated 5 out of 5 stars

Quick and spot on

July 14, 2025
Mobilers logo

Reply from Mobilers

We're glad you found our service quick and spot on. Thank you for your positive feedback; we appreciate it greatly. Mobilers insurance.

Rated 5 out of 5 stars

Great service

Communicative and friendly staff. Very streamlined and efficient.

July 30, 2025
Mobilers logo

Reply from Mobilers

Hi Ms Groom, We're happy to hear that our staff was communicative and friendly, and that you found our processes efficient. Thank you for your positive feedback! Mobilers insurance.

Rated 5 out of 5 stars

The operative Samantha was excellent…

The operative Samantha was excellent and professional, easy company to deal with .

July 25, 2025
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Reply from Mobilers

We're happy to hear that you had a positive experience! We appreciate you acknowledging the operative's professionalism and that you found our company easy to deal with. Mobilers insurance.

Rated 5 out of 5 stars

Really incredible service from…

Really incredible service from Mobilers. I spoke to Sam on this occasion who was an absolutely amazing help! Everytime we have contacted them with any queries they have been really helpful and ensured we get the best possible deal. An absolute gem of a company and they deserve all the praise they receive!

July 24, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that you had such a positive experience! It's great to know that our team has consistently provided you with helpful service and ensured you get a great deal. We appreciate your kind words and recognition we will pass this on. Mobilers insurance.

Rated 5 out of 5 stars

We have been dealing with Mobilers for…

We have been dealing with Mobilers for many years now. Everything went plan, at a very competitive rate.
The only downside, quite a long waiting time to be connected to the adviser.

July 9, 2025
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Reply from Mobilers

We're happy to hear that everything went to plan at a competitive rate. We acknowledge the long waiting time to connect with an advisor and are working to improve this. Thank you for your feedback. Mobilers insurance.

Rated 5 out of 5 stars

Quick easy phone call all sorted no…

Quick easy phone call all sorted no messing on line 👌

July 18, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that the phone call resolved everything quickly and easily! We appreciate you taking the time to leave us feedback. Mobilers insurance.

Rated 5 out of 5 stars

Very helpful

Sam was very good and helpful in getting me my quotes I’d like to thank her for her prompt

July 18, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that you had a positive experience! We appreciate you acknowledging the prompt support you received while getting your quotes. Thanks for your feedback. Mobilers insurance.

Rated 5 out of 5 stars

The operator was very professional made…

The operator was very professional made the renewal of my insurance easy

July 11, 2025
Mobilers logo

Reply from Mobilers

Hi Stephen, We're happy to hear that your insurance renewal process was made easy and professional. Thank you for sharing your positive experience with us! Mobilers insurance.

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