The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I woul... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... See more
Company replied
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... See more
Company replied
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... See more
Company replied
Company details
Information provided by various external sources
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Contact info
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, United Kingdom
- 0333 005 2360
- cvd-insurance.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good customer service skills from your…
Good customer service skills from your employee very good.
May 26, 2026
Reply from Commercial Vehicle Direct
Hi Craig, thank you for the great review. We're glad you are pleased with the customer service provided!
Connor
Very helpful throughout the process of…
Very helpful throughout the process of sorting insurance .
had to change insurer due to. unable to insure new transit custom hybrid was not on their list.
May 16, 2026
Reply from Commercial Vehicle Direct
Hi Mike, thanks for the 5* review. We have a panel of insurers and can often offer quotes where others can't so am pleased we have found a policy for you.
Connor
Very polite and explained everything in…
Very polite and explained everything in detail very professional
May 23, 2026
Reply from Commercial Vehicle Direct
Hello John, thank you for the great review. Above all else - we make sure you have all the information needed so you know that the policy is right for you.
Connor
Reply from Commercial Vehicle Direct
Hi Lisa, thanks for the 5* review. We're pleased that you're happy with the service provided!
Connor
Reply from Commercial Vehicle Direct
Hi Lee, thank you so much for the great review and your nice words.
Connor
Somewhat satisfied
Lady on phone was super but all the text requests after taking the insurance with you, asking for more documents is irritating
May 10, 2026
Reply from Commercial Vehicle Direct
Hello, thank you for the review - we're glad you were happy with the service provided by our colleague.
We send those texts to ensure we communicate at all points with you about your policy and some insurers do require validation in order to offer the best rates.
If you would like to opt-out of text communications from us, you can do so by giving us a call or emailing: geninfobright@brightsidegroup.co.uk
Connor
Reply from Commercial Vehicle Direct
Hi Connor. thanks for the 5* review. We're glad you're pleased with the service provided!
Connor
The service was first class
The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I would recommend CVD to anyone and hopefully do more buisness in the near future.
April 27, 2026
Reply from Commercial Vehicle Direct
Hi Philip, thank you for the great review. I'll ensure this glowing feedback is passed on.
We do plenty of other insurances in addition to Van so please get in touch if looking for a quote!
Connor
Efficient,good price due to me renewing…
Efficient,good price due to me renewing again l assume. Thanks
May 1, 2026
Reply from Commercial Vehicle Direct
Hi Trevor, thanks for the great review! We always aim to get our customers the best possible price and pleased you have chosen us for another year!
Connor
Very helpful staff
April 30, 2026
Reply from Commercial Vehicle Direct
Hi Julie, thank you so much for the 5* review. We're glad you found our staff helpful!
Connor
great service thank you
April 18, 2026
Reply from Commercial Vehicle Direct
Hi Stephen, thanks for the 5* review. I'm glad you're happy with the service!
Connor
Reply from Commercial Vehicle Direct
Hi Robert, thanks for the great review! We're glad you're pleased with the service.
Connor
Reply from Commercial Vehicle Direct
Hello Peta, thanks for the 5* review. We're glad you found our staff helpful and friendly!
Connor
Good
Good, quick and efficient and John found me a lower price than the original quote. Just what I need to hear. Thankyou.
March 17, 2026
Reply from Commercial Vehicle Direct
Hi Graham, thank you so much for the 5* review. We scour the market when your renewal is due to find the best price and cover for your needs, I'm thrilled that you're happy with it!
Connor
Very polite staff who made everything…
Very polite staff who made everything simple and hassle free
April 1, 2026
Reply from Commercial Vehicle Direct
Hi Paul, thank you for the great review. We're glad you found the process simple and pleased with our staff.
Connor
Reply from Commercial Vehicle Direct
Hi Richard, We appreciate you taking the time to share your positive experience with our team and our service. Thank you!
Reply from Commercial Vehicle Direct
Hi Alex, thank you for the 5* review. Please get in touch if you need assistance on your policy.
Connor
Professional service
The chap was friendly and helpful and when I asked a somewhat difficult question he put me on hold and then gave me an good response
March 29, 2026
Reply from Commercial Vehicle Direct
Hello Martin, thank you for the great review. I'm glad the agent was able to solve your query!
Connor
The agent was friendly
The agent was friendly, efficient and helpful. We had a few complexities to sort out but all was resolved satisfactorily.
March 24, 2026
Reply from Commercial Vehicle Direct
Hi Steven, thank you for the great review. We pride ourselves on the level of service we provide to our customers and make sure all queries are resolved before setting the policy up for you.
Connor
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