I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... See more
Company replied
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... See more
Company replied
The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I woul... See more
Company replied
Company details
Information provided by various external sources
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Contact info
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, United Kingdom
- 0333 005 2360
- cvd-insurance.co.uk
4.8
Excellent
3K reviews
Asks customers to review
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Reply from Commercial Vehicle Direct
Hi Connor. thanks for the 5* review. We're glad you're pleased with the service provided!
Connor
The service was first class
The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I would recommend CVD to anyone and hopefully do more buisness in the near future.
April 27, 2026
Reply from Commercial Vehicle Direct
Hi Philip, thank you for the great review. I'll ensure this glowing feedback is passed on.
We do plenty of other insurances in addition to Van so please get in touch if looking for a quote!
Connor
Efficient,good price due to me renewing…
Efficient,good price due to me renewing again l assume. Thanks
May 1, 2026
Reply from Commercial Vehicle Direct
Hi Trevor, thanks for the great review! We always aim to get our customers the best possible price and pleased you have chosen us for another year!
Connor
Very helpful staff
April 30, 2026
Reply from Commercial Vehicle Direct
Hi Julie, thank you so much for the 5* review. We're glad you found our staff helpful!
Connor
great service thank you
April 18, 2026
Reply from Commercial Vehicle Direct
Hi Stephen, thanks for the 5* review. I'm glad you're happy with the service!
Connor
Reply from Commercial Vehicle Direct
Hi Robert, thanks for the great review! We're glad you're pleased with the service.
Connor
Reply from Commercial Vehicle Direct
Hello Peta, thanks for the 5* review. We're glad you found our staff helpful and friendly!
Connor
Good
Good, quick and efficient and John found me a lower price than the original quote. Just what I need to hear. Thankyou.
March 17, 2026
Reply from Commercial Vehicle Direct
Hi Graham, thank you so much for the 5* review. We scour the market when your renewal is due to find the best price and cover for your needs, I'm thrilled that you're happy with it!
Connor
Very polite staff who made everything…
Very polite staff who made everything simple and hassle free
April 1, 2026
Reply from Commercial Vehicle Direct
Hi Paul, thank you for the great review. We're glad you found the process simple and pleased with our staff.
Connor
Reply from Commercial Vehicle Direct
Hi Richard, We appreciate you taking the time to share your positive experience with our team and our service. Thank you!
Reply from Commercial Vehicle Direct
Hi Alex, thank you for the 5* review. Please get in touch if you need assistance on your policy.
Connor
Professional service
The chap was friendly and helpful and when I asked a somewhat difficult question he put me on hold and then gave me an good response
March 29, 2026
Reply from Commercial Vehicle Direct
Hello Martin, thank you for the great review. I'm glad the agent was able to solve your query!
Connor
The agent was friendly
The agent was friendly, efficient and helpful. We had a few complexities to sort out but all was resolved satisfactorily.
March 24, 2026
Reply from Commercial Vehicle Direct
Hi Steven, thank you for the great review. We pride ourselves on the level of service we provide to our customers and make sure all queries are resolved before setting the policy up for you.
Connor
Very helpful and patience
March 18, 2026
Reply from Commercial Vehicle Direct
Hi Morris, thanks for the 5* review. Please get in touch if you have any queries regarding your policy.
Connor
No policy sent to me as promised i was…
No policy sent to me as promised i was promised a paper policy i have had nothing
March 18, 2026
Reply from Commercial Vehicle Direct
Hello Mr Parsons, I'm sorry that you didn't receive your documents in the post. I can confirm these were sent when policy started, and were also requested again on 20/03/2026.
If you have not received these, please email geninfobright@brightsidegroup.co.uk so we can look into the matter further.
Kind Regards,
Connor
Quick and easy process to get my van…
Quick and easy process to get my van insured. Friendly and helpful
March 16, 2026
Unprompted review
Reply from Commercial Vehicle Direct
Hello Chris, thanks for the 5* review. We're glad you found the process quick and easy!
Connor
I have excellent services every Year
I have excellent services every Year, for over 20 Year with the Commercial Vehicle Direct. On behalf Conteh Landscaping we say thank you for your service job well done. I am greatful for your service. God bless.
March 8, 2026
Reply from Commercial Vehicle Direct
Hi Modou,
Thank you so much for such a great review and your kind words. We hope to assist you with your insurance needs for many years to come!
Connor
Reply from Commercial Vehicle Direct
Hi Stuart,
Thanks for the 5* review, our customer service teams are here to assist with whatever you need regarding your policy!
Connor
Reply from Commercial Vehicle Direct
Hi Jeremy,
Thank you for the great review, we pride ourselves on having friendly staff who will help you any way they can!
Connor
Reply from Commercial Vehicle Direct
Hi William,
Thanks for the great review - please get in touch if you need any help with your policy.
Connor
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