Sinead dealt with my enquiry regarding public liability insurance, its all very new to me but she was extremely helpful and informative and got me exactly the cover I needed. Very happy with the servi... See more
Company replied
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Review summary
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Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more
Company replied
We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more
Company replied
Totally professional. Sinead who dealt with me from start to finish, explained every thing in detail. I didn't feel under pressure or rushed in any way. Sinead answered all my questions and saved me n... See more
Company replied
Company details
About Mobilers
Information provided by various external sources
For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.
Contact info
Haden House, Waterfall Lane, B64 6PU, Cradley Heath , United Kingdom
- 01926 454907
- www.mobilers.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Mobilers
Thank you for your kind words about our prices and service. We are delighted to hear that you had a positive experience with us. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Mobilers
Samantha Bolton dealt with the quote…
Samantha Bolton dealt with the quote very efficiently and professionally & explained everything I needed to know in a nice friendly manner & I was very happy with the service I received
May 14, 2026
Reply from Mobilers
Thank you very much for your kind feedback. I'm delighted to hear that Samantha provided you with efficient and professional service and that she explained everything clearly in a friendly manner. We truly appreciate your positive comments and are pleased that you were happy with the service you received.
If you have any questions or need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you very much for your kind feedback. We're delighted to hear that you had a very good experience with our service.
If you have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you so much for your kind feedback! We're delighted to hear that our communication met your expectations and that we were able to address your concerns satisfactorily.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Very friendly staff
Very friendly staff , easy to talk too , gave me several breakdowns of my quote with different options for cover and extras , got everything sent over to me with in couple hours of enquiring
April 30, 2026
Reply from Mobilers
Thank you very much for your kind words. We're delighted to hear that you found our staff friendly and easy to talk to, and that the breakdowns and options provided met your needs. We're always here to help make the process as smooth as possible.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Great communication and friendly…
Great communication and friendly service. Jennifer was both professional and extremely helpful.
May 11, 2026
Reply from Mobilers
Thank you so much for your kind words and positive feedback! We're delighted to hear that Jennifer provided you with great communication and friendly, professional service.
If you have any questions or need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Amazing customer service Samantha…
Amazing customer service Samantha Bolton dealt with me a she was amazing explaining everything I needed. 100% recommend.
May 8, 2026
Reply from Mobilers
Thank you so much for your fantastic feedback! We're thrilled to hear that Samantha provided you with amazing customer service and was able to explain everything clearly. Your recommendation means a lot to us.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ Mobilers Insurance
Reply from Mobilers
Thank you for your kind words and feedback. We're pleased to hear you had a good experience with us. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Mobilers Insurance
Renewal Nightmare
As we approached renewal, I had to call the company twice to ask for a renewal quote. Nothing came, and after a week I received an email from them asking me to call them. I was abroad, and asked them to email me the renewal quote and payment link. Nothing came, so I emailed them again twice, and no responses received. I then received an email telling me my insurance had now lapsed, urgh.
I called them when I returned to the UK, and they told me my insurance had lapsed, and that I'd need to get another quote. I told them I'd not yet had a quote. So we started all over again. I eventually received an email with a quote, and bank payment information, and paid yesterday.
It's now the following day and I need to drive the vehicle for work. I've not yet received a payment receipt, or any insurance documents to check (I need to pay first!) so I have no idea what my excess is etc. I also have no idea when the vehicle is covered.
So I call up again and I'm told to wait until their accounts dept finally contacts the renewals team to say the payment is made, and for that team to email me the insurance documents. She couldn't say when that would be, couldn't pass me to the accounts dept, and couldn't help in any other way.
So I have had to cancel my day of driving, and sit on my hands and hope someone from the renewals team finally emails me.
May 7, 2026
Unprompted review
Reply from Mobilers
Thank you for reaching out and sharing your experience. I sincerely apologise for the difficulties you encountered during your renewal process and the lack of communication from our side.
I understand how frustrating it must have been not receiving your renewal quote and payment link, especially while you were abroad. This is certainly not the standard of service we aim to provide.
I hope that this is now resolved for you, if this is not the case please contact us so we can look into this for you.
Kind regards,
Michelle @ Mobilers Insurance
Friendly and efficient
May 7, 2026
Reply from Mobilers
Thank you for your kind words! We're delighted to hear that you found our service friendly and efficient.
If you have any questions or queries regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Fantastic
Fantastic, helpful, bubbly and informative young lady dealt with my renewal policy.
Thank you for a the painless service
May 6, 2026
Reply from Mobilers
Thank you so much for your kind words! We're delighted to hear that the renewal process was fantastic and that our team provided you with helpful and informative service.
If you have any queries regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Very helpful and knew how to tailor to…
Very helpful and knew how to tailor to our business. Would definitely recommend.
May 1, 2026
Reply from Mobilers
Thank you so much for your kind words and positive feedback. We're delighted to hear that our team was able to tailor our services to suit your business needs. Your recommendation means a lot to us!
If you ever need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Mobilers Insurance
Always very helpful.
Always very helpful.
I’ve rang a few times and my problems have been sorted straight away.
April 21, 2026
Reply from Mobilers
Thank you so much for your kind words. We're delighted to hear that our team has been able to assist you promptly each time you've called
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you so much for your kind words! We're delighted to hear that you had an excellent experience. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you for taking the time to share your experience. We're delighted to hear that you found our team friendly and helpful.
If you need any further assistance or have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Except service and reasonable price
I spoke to a young lady called Kate, she made my renewal incredibly easy. The level of cover offered and the price were also excellent
April 29, 2026
Reply from Mobilers
Thank you so much for your kind words. We're delighted to hear that Kate made your renewal process easy and that you are happy with the level of cover and price offered.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Excellent customer service
Very good customer service. Very helpful staff and very knowledgeable
April 29, 2026
Reply from Mobilers
Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our staff helpful and knowledgeable. Providing excellent customer service is very important to us, and your support means a lot.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ Mobilers
Reply from Mobilers
Thank you for your kind words and positive feedback! We're delighted to hear that you found our service helpful and reasonably priced. If you need any further assistance with your Mobilers insurance or have any questions, please don't hesitate to reach out.
Kind regards,
Chris @ Mobilers
Reply from Mobilers
Thank you so much for your kind words! We're thrilled to hear that you found our service fast and efficient, and that our team made a positive impression.
If you have any questions or queries regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Easy and efficient
Sam was amazing, talked me through all the cover, how payments would be taken and what the next steps would be. It was easy quick and informative. And the price was excellent value.
April 28, 2026
Reply from Mobilers
Thank you so much for your kind words and positive feedback! I’m delighted to hear that Sam was able to provide you with clear, informative guidance and that you found the process quick and easy. We always aim to offer excellent value and service, so it’s wonderful to know you had a great experience.
If you have any further questions or need any assistance with your policy, please don’t hesitate to get in touch.
Kind regards,
Michelle @ Mobilers Insurance
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