Mobilers Reviews 

1,276
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and thoroughly knowledgeable when guiding people through various insurance policy details. Consumers often highlight the exceptionally clear communication, smooth renewal processes, and extremely reasonable prices that make arranging coverage completely stress-free. Some reviewers were not happy with customer service, specifically mentioning frustrating difficulties when trying to get timely assistance with account inquiries and experiencing unhelpful support. A few people also noted encountering rigid communication issues and delays when attempting to resolve specific policy problems through company representatives.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

People report positive experiences with customer service, noting that agents are very helpful and... See more

Service

Clients share positive opinions on service, highlighting long-term satisfaction and consistent reliability... See more

Price

Users describe positive interactions with price, consistently finding the quotes to be competitive,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sinead dealt with my enquiry regarding public liability insurance, its all very new to me but she was extremely helpful and informative and got me exactly the cover I needed. Very happy with the servi... See more

Company replied

Rated 5 out of 5 stars

Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more

Company replied

Rated 5 out of 5 stars

We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more

Company replied

Rated 5 out of 5 stars

Totally professional. Sinead who dealt with me from start to finish, explained every thing in detail. I didn't feel under pressure or rushed in any way. Sinead answered all my questions and saved me n... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency

About Mobilers

Information provided by various external sources

For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.

Mobilers


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,276)

193 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service

February 13, 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words! We're delighted to hear you had a great experience with our service. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Mobilers Insurance

Rated 5 out of 5 stars

Sam is great

Sam was v helpful

February 16, 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words! We're delighted to hear that you found our service helpful. We strive to provide the best support possible for our customers, and it's great to know we met your expectations.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ Mobilers Insurance

Rated 5 out of 5 stars

Very efficient and organised service…

Very efficient and organised service for quotes and arranging my insurance policies. Prompt responses and quick turnaround.

February 4, 2026
Mobilers logo

Reply from Mobilers

Thank you so much for your kind words and positive feedback about our service. We're delighted to hear that you found the process efficient and well-organised, with prompt responses and quick turnaround.

We strive to provide the best experience possible for our customers, and your feedback truly means a lot to us.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Chris @ Mobilers Insurance

Rated 5 out of 5 stars

Sam was great to deal with &…

Sam was great to deal with & accommodating.

February 3, 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words. I’m glad to hear that Sam was great to deal with and accommodating. We truly appreciate your feedback and look forward to assisting you with policy in the future.

If there is anything else you need, please don’t hesitate to get in touch.

Kind regards,

Chris @ Mobiles Insurance

Rated 5 out of 5 stars

Very comparable

Very comparable

January 27, 2026
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Reply from Mobilers

Thank you for your feedback. We're glad to hear you found our service very comparable. If there’s anything more we can assist you with regarding your Mobilers policy or any other queries, please don't hesitate to reach out.

Kind regards,

Chris @ Mobilers Insurance

Rated 5 out of 5 stars

Friendly and helpful explained so I…

Friendly and helpful explained so I could understand.

February 2, 2026
Mobilers logo

Reply from Mobilers

Thank you very much for your kind words. I'm delighted to hear that you found our team friendly and easy to understand. It’s always our goal to provide clear and helpful support to our valued customers.

If you have any further questions or need additional assistance, please don’t hesitate to get in touch.

Kind regards,

Chris @ Mobilers Insurance

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. They made my renewal process very easy.

January 20, 2026
Mobilers logo

Reply from Mobilers

We're happy to hear that our staff made your renewal process easy. We appreciate you taking the time to leave us this great feedback! Mobilers Insurance.

Rated 5 out of 5 stars

Lovely call centre staff

Lovely call centre staff who made it easy to unsurance my van.

January 16, 2026
Mobilers logo

Reply from Mobilers

We're happy to hear that our call centre staff made insuring your van easy. Thank you for your positive feedback; we appreciate it a lot. Mobilers Insurance.

Rated 5 out of 5 stars

Friendly customwrservice

Friendly customwrservice. Good price . Thank you

January 15, 2026
Mobilers logo

Reply from Mobilers

We appreciate you taking the time to share your positive experience with our customer service and pricing. We are happy to hear that you are pleased. Mobilers insurance.

Rated 5 out of 5 stars

Many years of great service and prices

We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good value and I can highly recommend them for all catering business needs

January 13, 2026
Mobilers logo

Reply from Mobilers

We appreciate your long-term patronage and are happy to hear that our service and value have consistently met your catering business needs over the past 15 years. Thank you for your recommendation! Mobilers Insurance.

Rated 5 out of 5 stars

Brilliant service as usual

Brilliant service as usual. Very efficient and professional. Would highly recommend.

January 9, 2026
Mobilers logo

Reply from Mobilers

We appreciate you taking the time to share your wonderful experience. We are happy to hear that our service was efficient and professional. Thanks for the recommendation! Mobilers Insurance.

Rated 5 out of 5 stars

Wouldn’t go anywhere else!

I have used Mobiliers for 11 years and really cannot fault them. Great company- great employees - great service!

January 6, 2026
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Reply from Mobilers

We're happy to hear that you've had such a consistently positive experience with us over the past 11 years. Thank you for your wonderful feedback; we appreciate it! Mobilers Insurance.

Rated 5 out of 5 stars

Great service

Good service and friendly and also got great advice and guidance would definitely recommend to a friend

December 9, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that you had a positive experience! We appreciate you mentioning the friendly service. Thank you for your recommendation! Mobilers Insurance.

Rated 5 out of 5 stars

Great service

Sam was great on the phone the service I got was quick and easy and I got cover for my vehicles with no pressure.

December 5, 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that you had a quick and easy experience getting vehicle coverage. We appreciate you mentioning the no-pressure service you received! Mobilers Insurance.

Rated 1 out of 5 stars

Rang me to provide me with a quote

Rang me to provide me with a quote. Tried to get me to buy products that I did not want and even tried to scare me by telling lies about insurance that I "legally" had to have", which was untrue. This is really poor practice so please be careful

In response to comment. Please check your record of the conversation I had at 12:56 on that day and you will hear the conversation and the poor standards by your team member

November 26, 2025
Unprompted review
Mobilers logo

Reply from Mobilers

Dear Mr Stewart,

Our records show that you left your details on an online form for a mobile catering insurance quotation.

One of our Agents attempted to contact you on 26th November at 10.48am, but you rejected the call.

We have no record of actually discussing any products with you.

However if you would like a quotation for a vehicle, trailer or liability for your mobile catering business, please let us know and we will be happy to help.

Thanks

Darryl Tovey
Operations Manager
Markerstudy Distribution - SME

Rated 5 out of 5 stars

The transition from managing to…

The transition from managing to franchise was easy considering I have never been in this position.
Communication was perfect and nothing was too much trouble when I had questions to ask

November 10, 2025
Mobilers logo

Reply from Mobilers

Hi Dawn, We're happy to hear that your transition to franchising was smooth, especially given your previous experience. We appreciate your positive feedback on our communication and support in answering your questions. Mobilers insurance.

Rated 5 out of 5 stars

Totally professional

Totally professional. Sinead looked after me from start to finish. Very polite, caring and well mannered, answering any queries i had. When both my quotes came back,ment I would be saving nearly £300 on my last supplier. Once again. Totally professional experience Sinead. Regards Paul. 👍

November 17, 2025
Mobilers logo

Reply from Mobilers

We appreciate your positive feedback and are so glad you had a professional experience. We're happy to hear that our colleague was polite, caring, and helpful in answering your questions and that you saved money. Mobilers Insurance.

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