MODEKUNGEN® Reviews 

219
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order pass in May (promising 10 days delay max), received items 8 weeks after after sending 4 mails, items made in China, poor quality, sewings are not straight and give the item a strange shape even... See more

Rated 2 out of 5 stars

I ordered on April 13th still hasn't arrived, I've been given a tracking number ra916933251hk which doesn't track anything and I've spoken to customer service at least 3 times and have had no reply th... See more

Company replied

Rated 1 out of 5 stars

AVOID!!!! Ordered 5 items last January and a year later, only received 1 out of 5!!! My worst shopping experience ever, aim going to pursue this website. They are breaking law on so many levels!... See more

Rated 1 out of 5 stars

Awful. Awful. Awful. I only ordered this jacket because the website makes it seem like it's a European company, when in fact it's a Chinese company, producing cheap rubbish in China! So with my guar... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Men's Clothing Store
  6. Shoe Store

Information provided by various external sources

MODEKUNGEN® is an online clothing store dedicated to bringing you the best of the latest trends in clothing, shoes and accessories.


Contact info

2.2

Poor

TrustScore 2 out of 5

219 reviews

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1-star

No recent history of asking for reviews

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2.2

All reviews

(219)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful service and great products

I won a shirt in a contest on Instagram. Contact with Modekungen was very good and they kept me updated on the situation of my product. Very happy with the shirt I won!

February 5, 2015
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Thank you Ashyla!

/Martin

Rated 5 out of 5 stars

Modekungen the best store ever

Modekungen.com is such a nice online clothing shop. They definitely have the coolest clothes. I just really love their stuff and have to say that you should take a look at it. The best thing about their shop is that you can order your stuff and you can pay in three months.
Try it out!

February 5, 2015
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Thank you Lucie! Xoxo

Rated 5 out of 5 stars

We give Modekungen our best recommendations

Modekungen is very professional and a very good partner to work with. Their products are of high quality and they hade a fast, friendly and competent service. All goods ordered have arrived without problems. We give Modekungen our best recommendations.

February 5, 2015
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Thank you Linda and Giving People! Xoxo

Rated 1 out of 5 stars

My T-shirt has never been delivered! Money gone!

It has been a month and my t-shirt has still not being delivered. Customer Service does not respond to any e-mails. According to my tracking record the t-shirt has not left Hong Kong yet. But payment was done within 1 day!

January 18, 2015
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Hi Claudia!

Your order was shipped the day after you placed your order - with tracking number: RC414182658HK. You can trace it online here: http://aftership.com/ZJl7FXTpTO

Can you please contact us on support@modekungen.se if you haven't received it? You have choosed our "worldwide free shipping" option which has a longer delivery time than the "priority" or "express" options.

Please do not worry, if something has happened in the delivery, we take all responsibility and will send a new package.

Have a nice day!

Rated 5 out of 5 stars

Awesome MODEKUNGEN!!

I love this clothing and accessories online store which offers various choices with great quality for all items at reasonable prices. I've shopped at this online fashion store several times. The clothes are truly amazing. I'm also very satisfied with its free and very fast shipping, never had a problem!

January 13, 2015
Unprompted review
Rated 1 out of 5 stars

Concerned about this company.

I ordered a made-to-order jacket and was told it would ship within 1-3 weeks. The last email now said 5 weeks. It has been over 5 weeks and nobody is replying to my email. Starting to get concerned that this might be some kind of scam? Anybody have the same experience?

December 22, 2014
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Hi Sheena!

Would be great if you would have contacted us so we could have a chance to explain. All in-stock products are shipped within a few hours after ordering - and all made-to-order items are produced and shipped within 1-6 week from ordering. The time depends on which type of product - bigger products takes a bit longer time (hence up to 6 weeks). Your order is in the final stage of production and once finished we will email you with a confirmation aswell as a tracking number so you can trace your package online.

The customer service team is there for you 24/7 on support@modekungen.se

Have a nice day!

Rated 5 out of 5 stars

I'm happy

i just got my package here to brazil and it's awesome! everything is correct and I even got a little extra xmas gift.....(???)) don't know if this was a mistake or not(??) ... hope not, haha

December 19, 2014
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM MODEKUNGEN!!!

Awful. Awful. Awful. I only ordered this jacket because the website makes it seem like it's a European company, when in fact it's a Chinese company, producing cheap rubbish in China! So with my guard down I ordered what was suppose to be a parka jacket. Firstly, it took 5 nearly 6 weeks to get to my order, then when it arrived the arms of the jacket where extremely short and tight, overall the jacket was a mess! Please do not waste your money ordering from this company, it cost me $70 to return this jacket to Hong Kong! Rubbish jacket. Rubbish customer service. BE WARNED. I will be filing a complaint with Paypal to ensure I get a speedy refund.

December 17, 2014
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Hey!

We are located here in Hong Kong as stated in the terms - with swedish designers.

Your package has been received in return a few weeks back and a refund was then processed by Paypal according to our terms.

Please let us know on support@modekungen.se if you have any questions!

Have a nice day!

Rated 4 out of 5 stars

4/5 Score

Bought a pair of cute shoes and I like them a lot. But one of the shoe laces broke after maybe 5-6 wears so I had to replace it.

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

Modekungen review

brilliant products and inspiration, free shipping on my order was great

November 10, 2014
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Thanks Rapael! Welcome back anytime! Xoxo

Rated 5 out of 5 stars

++++

My company is office neighbours with Modekungen. I asked them if I could pick up and back instead of shipping it, and it was no problem or hassle :) Great service.

October 3, 2014
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Thanks Loui! Xoxo

Rated 5 out of 5 stars

Awesome custoer service!

I ordered a shirt from Modekungen. I loved it. It was a Prince tee shirt. Well, I washed it and I noticed it had holes in it after. I didn't worry about it but the company emailed me about my purchase. I told them about the hole and sent them a picture. To make a long story short, they just emailed me telling me they were sending me a new shirt! I was so shocked! They have really made my year! Thanks Modekungen!

August 29, 2014
Unprompted review
Rated 1 out of 5 stars

Modekungen- never ever again! waiting since 5 months for items

I ordered 6 items to Germany from their company in february . Then three months later only two of them arrived, not at the same time, two weeks separately and the other 4 items never ever arrived. Now i wrote them i think 20 mails like give me my money back but again and again nothing is coming and then when they finally write me back its like yeah bla bla for items didn't arrive but the other two arrived. Thanks, for that information, i noticed that...
Finally when they admitted that the order 4 items will not arrive, i have sent the other two items back because after such a bad customer service i don't want anything from them. But now they even do not want to give me the money of the two items back because they say i have sent the items too late back but i just waited for the other items so i can sent them together back. Now they still don't answer my mails ..... i am waiting since february...this is so frustrating
i have no idea what to do now... so please be careful with Modekungen
never ever again!

August 25, 2014
Unprompted review
MODEKUNGEN® logo

Reply from MODEKUNGEN®

Hi Rana!

This doesn't sound good and I'll look into this and solve the issue. I don't have any order number or details so it's hard to locate your order.

Could you please email press@modekungen.se with your order number so we can look into this immediately?

Have a great day!

Louise

Rated 5 out of 5 stars

MODEKUNGEN® is a diversification company

We can buy different kind of the products such as the men / women's clothes , bag and jewelry etc. Also we can pay for the products from different ways , that is easy and very convenient for the customer who buy the products.

July 3, 2014
Unprompted review

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