Customer Feedback Survey Thank you! We appreciate your feedback. Please take a minute to share your review. You can copy your review text below and follow this link: Both Karen and Michelle were e... See more
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293 Cyncoed Road, CF23 6PA Cyncoed, GB
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Customer Feedback Survey Thank you! We appreciate your feedback. Please take a minute to share your review. You can copy your review text below and follow this link: Both Karen and Michelle were e... See more
Company replied
The Cyncoed team were professional, friendly and replied swiftly to texts, emails. Inevitably there are issues that emerge during the process but these were overcome. Zoe in particular impressed me a... See more
Company replied
I wanted to take some time to write a review of how impressed I was with a property viewing in Cardiff with Lucy Warden from Mogine James Cardiff today. Lucy was so helpful, able to answer my question... See more
Company replied
The staff member of Moginie James, Zoe was excellent, attentively listening to our idea of an 'ideal' tenant and the next day she delivered one. I am not saying she will always be so quick in finding... See more
Written by the company
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Moginie James customers can get everything they need under one roof.
Written by the company

293 Cyncoed Road, CF23 6PA, Cyncoed, United Kingdom
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My partner and I had a really quick turnaround of 1 week for our move. Elli was really responsive at each step of the process and made sure that the whole move ran as smoothly as possible for us. Would highly recommend Moginie James to friends and colleagues in future!
My experience with Moginie James, and particularly with agent Elli Mai Collins, was outstanding. Elli's professionalism, attention to detail, and friendly approach made the entire process a breeze. Communication was seamless, and Elli went above and beyond to meet my needs. I highly recommend work with this agency, especially if you have the chance to work with Elli. A five-star experience!
Elli was really helpful will answer all of your questions and if she is not sure she will get the answers for you. Could not ask for a better service. Would certainly recommend.
Elli was helpful, explained everything to us. Answered all of our questions. Kept us fully informed all the way through. Made the experience really smooth would certainly recommend her for helping to find a home.
Elli at the Cyncoed Branch was really helpful and amazing in helping me secure my first rented apartment.
The correspondence and interactions were phenomenal.
Both Elli and James have been brilliant from the start , especially keeping us informed whilst we’re out the country and managing a 7 hour time difference! highly recommend!
Been a great experience with cyncoed branch so far . Elli has been a great help with finding us a rental property. She’s been great help throughout the whole process. Every query (email or calls) were responded swiftly and offered us really helpful advise too .
Excellent support throughout. Proactive, helping to find prospective tenants, keeping us fully informed and finding our ideal tenants as required.
Great communication and quick turn around time from Elli May. Every process of the renting was efficiently and professionally handled. Thank you Elli.
Prompt response to queries and adequate follow up by the letting officer made my experience great with Moginie James.
The company's letting process is seamless and they handled all the issues relating to the house letting with professionalism.
Elli Mai and other colleagues that I had the good fortune to communicate with were charming, knowledgeable and reliable. Excellent!
We were very happy with the support we got from Miss.E of Morginie James. She was very professional, kind and great at communication. She got our priorities / preferences right and stayed on top of things in our house search. Thank you MJ and Miss E.
Elli Mai Collins from the Cyncoed branch was really helpful throughout the process and kept us informed throughout.
Amazing customer service! It is the first time for me and my partner to move in together and it has been such a great experience especially with the help from Elli Mai Collins. From enquiring about the property to moving in she has been excellent throughout as she always made us feel welcomed to ask about anything.
My experience with Mogine James from Elli-Mai has been amazing from start right up until the tenants moved in. Elli kept me in the loop at all times and I felt I was working with someone that really had my best intentions at heart. Highly recommend and am grateful Elli was appointed to tenant my home!
I have been so impressed with Moginie James' service since we put our house up for rent. It has been a completely new and scary experience for us and quite daunting to put your trust in other people to look after your property but the team at Moginie James have been so thorough and have kept us in the loop through every part of the process. Karolina has been our main person of contact and she has been fantastic. From our first meeting I was impressed with her professionalism and friendly down to earth personality. She has called me anytime there has been updates and I have complete faith in her to do things right for us! I can highly recommend them to anyone!
Thank you Moginie James Cyncoed for your excellent marketing and the care and attention that I have received from both your lettings and sales teams. Karolina, Elli Mai, James and Cat have been superb throughout the lettings process and Aaron, Michelle and Karen from sales have been equally first rate.
Great communication with immediate feedback after each viewing. Help and guidance always available with nothing too much trouble. All in all a truly outstanding service.

Reply from Moginie James - Cyncoed
This is the third time I have chosen Moginie James for their tenant-finding service. Sarah from the Roath branch & Karolina from the Cyncoed branch have been brilliant. They have both been responsive, professional & informative, arranging the swift & successful marketing, viewing of the property. Thank you!

Reply from Moginie James - Cyncoed
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