Mogo Reviews 

162
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... See more

Company replied

Rated 5 out of 5 stars

Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... See more

Company replied

Rated 5 out of 5 stars

Cant speak for others. I was skeptical reading 1star reviews about not receiving the items and delaying for weeks. Ordered yesterday and received today. Happy with the product and quality is good. Gla... See more

Company replied

Rated 1 out of 5 stars

Bought the rear taxi plate bracket from this company only fixed on for a few months coming from East Midlands airport completely snapped off and lost my taxi plate so my advice don’t buy this product... See more

Company replied

Company details

  1. Auto Parts Market

Written by the company

MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.


Contact info

4.0

Great

TrustScore 4 out of 5

162 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(162)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Taxi plate holder was perfect

Taxi plate holder was perfect. Easy to fix

December 29, 2023
Mogo logo

Reply from Mogo

We are pleased to hear you are happy with your order and thank you for the kind review.

Regards
The MOGO UK Team

Rated 5 out of 5 stars
Mogo logo

Reply from Mogo

Thank you for the 5 star review Saleh, we are happy to hear you received your order promptly and are happy with the product.

Regards
The MOGO Team

Rated 5 out of 5 stars

They promise to deliver in two days

They promise to deliver in two days and they kept their promise and that product was very important for me

October 26, 2023
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Reply from Mogo

Thank you for the kind review and we are happy to hear you received your order when you needed it.

Regards
The MOGO Team

Rated 3 out of 5 stars

Be sure about what you have ordered

As long as you know what you have ordered and are happy with the price you will be OK. I made the mistake of thinking I was ordering one pair of door signs. Even at that they were very expensive. I normally pay around £10 for the pair
However I had only ordered a single sign so I had to order a second one. So the pair were ferociously expensive. Very nice and a good item but the price##.
4x more than I've paid in the past
I know prices are rising but it was too much.
Just be sure of what you are ordering.

October 24, 2023
Rated 3 out of 5 stars

No free returns

I can’t fault the customer service. But I did not like that I had to pay for the return delivery. You should offer free returns delivery.

October 10, 2023
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Reply from Mogo

Dear Nisar Hussain,

Thank you for taking the time to share your feedback with us. We're pleased to hear that you were satisfied with our customer service. However, we understand your concern regarding the return delivery costs. We're always looking for ways to improve our services, and your input is invaluable. We'll certainly consider offering free returns in the future to enhance our customer experience.

Best regards,
The MOGO UK Team

Rated 5 out of 5 stars

Great website where you can purchase…

Great website where you can purchase all things taxi related. Speedy delivery. 5**

October 8, 2023
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Reply from Mogo

Dear MR Thomas Barrett,

We're thrilled to hear that you had a great experience shopping on our website and that you received your order promptly. Your positive feedback means a lot to us. Thank you for choosing MOGO UK for your taxi-related needs!

Best wishes,
The MOGO UK Team

Rated 5 out of 5 stars

Next day delivery

Next day delivery. Wonderful.

October 3, 2023
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Reply from Mogo

Dear Margin Relland,

Thank you for your kind words. We're delighted to hear that you were pleased with our next-day delivery service. We strive to provide our customers with the best possible experience, and it's wonderful to know we've met your expectations.

Warm regards,
The MOGO UK Team

Rated 5 out of 5 stars

Delivered when it said it was going to…

Delivered when it said it was going to be and the quality of the product is very good.

September 26, 2023
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Reply from Mogo

Dear Russell Gillett,

We're glad to hear that your order was delivered on time and that you were satisfied with the quality of our product. Your positive feedback is greatly appreciated and encourages us to continue delivering the best for our customers.

Kind regards,
The MOGO UK Team

Rated 5 out of 5 stars

Very useful

Very useful and nic

September 11, 2023
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Reply from Mogo

Dear Bogdan Stan,

Thank you for your positive review. We're pleased to know that you found our products useful and nice. We aim to provide quality products that meet our customers' needs, and it's great to hear that we've succeeded in doing so for you.

Sincerely,
The MOGO UK Team

Rated 1 out of 5 stars

TBought the rear taxi plate bracket from…

Bought the rear taxi plate bracket from this company only fixed on for a few months coming from East Midlands airport completely snapped off and lost my taxi plate so my advice don’t buy this product absolutely rubbish flimsy plastic product it will end up costing you more in the long run
DO NOT BUY

September 27, 2023
Unprompted review
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Reply from Mogo

Dear Gary,

Firstly, we'd like to extend our sincerest apologies for the inconvenience you experienced with our rear taxi plate bracket. We genuinely appreciate your feedback and take all concerns seriously.

Our taxi plate brackets are crafted from high-quality polycarbonate, renowned for its durability and strength. They are designed to meet and exceed the British Number Plate Association legislation and are rigorously tested to BSAU standards. With over 20 years in the industry, our brackets have consistently proven their worth and reliability to countless drivers.

However, we understand that individual experiences can vary, and we regret that our product did not meet your expectations on this occasion. We are committed to ensuring the satisfaction of our customers and would be grateful for the opportunity to discuss this matter further with you. Our aim is to address any concerns you may have and find a suitable resolution.

Once again, thank you for bringing this to our attention. We value your feedback and hope to regain your trust in the future.

Warm regards,
The MOGO Team

Rated 5 out of 5 stars

Private hire bracket Birmingham

Fast delivery easy to fit onto private hire vehicle with plate under car registration, secure & displayed on back of vehicle as licensed authority advocates.

August 26, 2023
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Reply from Mogo

Thank you for the kind 5 star review Talab. we look forward to working with you in the future. Regards, the MOGO Team

Rated 1 out of 5 stars

I bought wrong order send it back tow…

I bought wrong order send it back tow weeks ago still waiting for refund

August 11, 2023
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Reply from Mogo

Hi Waheed, we are sorry to hear you have had a bad experience with your refund. This was refunded as soon as we realised the error and we hope your overall experience with us was good. Thanks

Rated 3 out of 5 stars

Thin plastic

Quick delivery does the job but the holder is bracket is very thin and low quality can break easily paid 30£ not worth the money

August 10, 2023
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Reply from Mogo

Thank you for taking the time to share your feedback with us Ateeq. We're sorry to hear that you feel the bracket you ordered is low quality.

We take all feedback seriously and want to assure you that our brackets are made from high-quality polycarbonate and exceed BSAU testing regulations. They're designed to last on the rear of taxis for many years, even in tough driving conditions.

We would be happy to discuss your concerns further and work to resolve any issues you may have had with our product or service. Please don't hesitate to reach out to us directly at sales@mogo.co.uk so that we can address your concerns.

Best regards,
MOGO

Rated 5 out of 5 stars

All good

All good. Delivered on time. Easy to fix.

August 9, 2023
Mogo logo

Reply from Mogo

Thank you for the 5 star review Vipul. We are pleased to hear you are happy with your order. Regards, the Mogo team.

Rated 2 out of 5 stars

Quality is not very good low quality…

Quality is not very good low quality plastic.Screws with extensions are not strong enough. I am thinking to return it as it doesn’t worth to buy for at recommended price

July 19, 2023
Mogo logo

Reply from Mogo

Thank you for taking the time to share your feedback with us. We're sorry to hear that you were disappointed with your purchase of our plate bracket.

We take all feedback seriously and want to assure you that our brackets are made from high-quality polycarbonate and exceed BSAU testing regulations. They're designed to last on the rear of taxis for many years, even in tough driving conditions.

We're sorry if you felt that our product was not worth the price. We believe that our products offer excellent value for money, given their durability and long-lasting performance.

We would be happy to discuss your concerns further and work to resolve any issues you may have had with our product or service. Please don't hesitate to reach out to us directly at sales@mogo.co.uk so that we can address your concerns.

Best regards,
MOGO

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