Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... See more
Company replied
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Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... See more
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Cant speak for others. I was skeptical reading 1star reviews about not receiving the items and delaying for weeks. Ordered yesterday and received today. Happy with the product and quality is good. Gla... See more
Company replied
Bought the rear taxi plate bracket from this company only fixed on for a few months coming from East Midlands airport completely snapped off and lost my taxi plate so my advice don’t buy this product... See more
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Company details
Written by the company
MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.
Contact info
9 Springlakes Trading Estate, Deadbrook Lane, GU12 4UH, Aldershot, United Kingdom
- 01509 219633
- sales@mogo.co.uk
- www.mogo.co.uk
4.0
Great
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Mogo
Thank you so much for the 5 star review Kevin, we are glad you are happy with the service received.
Grading before delivery.
Being asked to grade the service before the product has arrived.
June 29, 2023
Reply from Mogo
Hi Simon, apologies for sending you a review request before your item had arrived. Hope fully everything was satisfactory and we have amended our review email send times to ensure that future requests wont be sent before an order is received.
Supposed Universal Bracket-advertise this bracket as a…
You advertise this bracket as a universal fitting so how come after receiving the bracket & looking at my front registration plate l am going to have drill more holes in order to get it to sit flush?
I have a 19 plate Toyota Corolla Tourer
I have ended up using plastic cable ties to attach my front taxi licence plate to my vehicle.
At £25 plus for a piece of plastic l feel this item is overpriced & a complete waste of money to me.
Thanks for nothing Mogo!
March 30, 2023
Reply from Mogo
Thank you for taking the time to share your feedback Andrew. We're very sorry to hear that the product did not meet your expectations. At MOGO, we strive to provide high-quality products and services at all times, and we take all customer feedback seriously.
We apologize for any inconvenience caused by the fitting issue with your Toyota. Your feedback is important to us, as it helps us identify areas for improvement and ensure that our products are better suited for our customers' needs.
We regret that we did not receive any correspondence from you regarding this issue before you left your review. We would have been more than happy to assist you in finding a solution to the fitting problem or offering a suitable alternative product. We encourage our customers to reach out to us for any issues or concerns, as we are always eager to help and provide the best possible experience.
That being said, to rectify this issue and show our commitment to customer satisfaction, we would like to offer you a full refund or a replacement with an alternative product that may better suit your needs. Please contact our customer support team at sales@mogo.co.uk so we can assist you further.
Once again, we apologize for any inconvenience and appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Regards,
MOGO UK
Reply from Mogo
Thank you for the kind 5 star review Davie. It is really appreciated.
Very happy with my products also…
Very happy with my products also customer service at the best level. Had an issue with my order (my mistake) and the sales team agent sort my issue straight away! Placed my order in the late afternoon and received it in next day! Highly recommend this company for taxi products high quality and excellent customer service!!!
April 10, 2023
Reply from Mogo
Thank you for the 5-star review, Mr. Delchev! We're thrilled to hear that you were happy with our service and are glad that our sales team resolved your issue promptly. Thanks for recommending MOGO and we look forward to working again with you in the future.
Perfect Transaction
Easy order process, Genuine product
Well packaged ,with Swift delivery.
Everything you would want in an online transaction 👍🏽
March 24, 2023
Reply from Mogo
Thank you for your 5-star review and we are glad to hear that your experience with our online store was a perfect transaction. It's great to know that you found our order process easy and appreciated the genuine product, swift delivery, and secure packaging.
Our team is committed to providing exceptional service and ensuring a smooth online shopping experience for all of our customers. Your positive feedback encourages us to continue striving for excellence.
If you have any questions or need assistance in the future, please do not hesitate to reach out to our customer support team. We're always here to help.
Thank you for choosing [Your Company Name], and we look forward to serving you again soon!e 5 star review, we are
Useful item but I could of bought it…
Useful item but I could of bought it for half the price from my local taxi licence unit
April 2, 2023
Reply from Mogo
Thank you for sharing your thoughts on our Taxi Licence Plate Bracket. We're glad you found it useful, but we understand your concern about the price difference.
Our pricing is calculated based on the quality of materials, manufacturing costs, and customer service we provide. We strive to be competitive while offering a high-quality product.
If you have further concerns or suggestions, please contact our customer support team. We're here to help.
Fast delivery great product
March 28, 2023
Reply from Mogo
Thank you for the kind review, it is great to see you are happy with the delivery and quality of our products.
Reply from Mogo
Thank you for the kind 5 star review Gary, it means a lot to us and we look forward to working with you in the future.
Fast and efficient
The the plate bracket arrived in good time only drawback was a lack of delivery info
March 17, 2023
Reply from Mogo
Hi Michael. Thank you for taking the time to share your feedback with us. We're delighted to hear that your number plate bracket arrived in good time.
We appreciate your feedback regarding the lack of delivery information and we want to let you know that we're actively working on implementing delivery notifications in the coming months. Our goal is to provide our customers with a seamless shopping experience from start to finish, and your feedback helps us to improve our service.
Thank you for choosing our product and for your valuable feedback. We look forward to serving you again in the future.
Best regards,
Cheap plastic ..worse price ever
March 15, 2023
Reply from Mogo
Dear Fahim
Thank you for taking the time to share your feedback with us. We're sorry to hear that you were disappointed with your purchase of our plate bracket.
We take all feedback seriously and want to assure you that our brackets are made from high-quality polycarbonate and exceed BSAU testing regulations. They're designed to last on the rear of taxis for many years, even in tough driving conditions.
We're sorry if you felt that our product was not worth the price. We believe that our products offer excellent value for money, given their durability and long-lasting performance.
We would be happy to discuss your concerns further and work to resolve any issues you may have had with our product or service. Please don't hesitate to reach out to us directly at sales@mogo.co.uk so that we can address your concerns.
Best regards,
MOGO
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