Monaco Solicitors Reviews 

705
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated legal professionals and staff for their exceptional helpfulness, clear explanations, and compassionate support during difficult employment disputes. Consumers also point out the prompt response times, thorough guidance, and efficient service that help make complicated legal procedures much easier to manage. Some reviewers were not happy with communication gaps, noting that certain representatives failed to arrange scheduled phone calls, neglected follow-ups, or ignored important emails. A few individuals felt let down when communication abruptly stopped after initial interactions, leaving them unsupported during particularly stressful times.

What people talk about most

Staff

Consumers find staff to be positive, highlighting exceptional professionalism, dedication, and clear... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives provide clear, honest advice... See more

Service

Reviewers highlight positive aspects of service, describing staff as efficient, helpful, and professional.... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt email and phone... See more

Customer communications

Users describe ambiguous interactions with contact when reaching out for legal support during redundancy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really think that you are made to feel heard and valued by Monaco. The calibre of the law professionals is definitely head and shoulders above others as seen in communications with other parties. I... See more

Rated 5 out of 5 stars

I cannot rate Monaco and in particular, Sarah, highly enough. During a stressful time of uncertainty, Sarah was very responsive and proactive at every stage. Her thoroughness and guidance has been ext... See more

Rated 5 out of 5 stars

Sarah O'Brien of Monaco Solicitors was my advisor and I found it very easy and pleasant to work with her. She was diligent, explained things in plain language and has a warm communication style. The m... See more

Rated 5 out of 5 stars

It was my first time ever needing a solicitor for anything, and I was totally clueless before reaching out to Monaco Solicitors. However, Sarah made the process as smooth as it could possibly be. Her... See more


Company details

  1. Law Firm

Written by the company

Our mission is to increase access to justice for individuals who have been treated badly at work. We strive to achieve this mission both through first-class representation and through publishing vast amounts of free help on this website. Our clients are employees from a wide variety of backgrounds, including manual workers, junior staff, managers and executives, professionals, directors and partners. We are the biggest employment law specialist firm in the UK representing individuals only – never the employer. As such we have developed innovative techniques for helping our clients obtain fair outcomes. The government’s Innovate UK recently funded our Virtual Lawyer project. This is an automated free web tool that helps employees who can’t afford to pay for a lawyer to create legal letters and other documents.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

705 reviews

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No recent history of asking for reviews

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4.7

All reviews

(705)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

I can not rate Monaco solicitors highly…

I can not rate Monaco solicitors highly enough!

Daniel Fourie is a fabulous solicitor and always answered my questions clearly. His communication was of a consistently high standard leaving me feeling supported and confident in his ability to Act on my behalf. The matter was resolved quickly and efficiently.

I would highly recommend Monaco solicitors.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from start to finish

I would highly recommend Monaco Solicitors, especially Daniel Fourie, the solicitor I dealt with throughout my claim. From start to finish, the process was incredibly straightforward, and I was kept updated at every stage, which gave me great confidence and reassurance.

I had never gone through anything like this before and wasn’t sure what to expect, but having the support and guidance of employment law specialists made a huge difference. Daniel Fourie was professional, helpful, and provided excellent advice throughout the process.

The Monaco model is very easy to use, and the AI support system is also excellent, providing clear guidance and helpful information whenever needed. It makes the whole process simple and accessible.

If you have a valid claim, I would definitely recommend getting the support of Monaco Solicitors. The 25% fee on a successful claim is very fair considering the expertise, guidance, and peace of mind they provide.

Thank you again to Daniel for all your help and support. I would highly recommend Monaco Solicitors.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient service & Excellent Staff

Efficient service, Friendly, Helpful & Patient staff.
Prompt responses to emails & questions.
Legal jargon made simple to understand.
Very supportive & empathetic to distressed clients.
I couldn't thank the staff and service provided enough for all the work they did to find a solution & achieve a good outcome.
Heartfelt thanks to Daria & Karissa

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Karrissa at Monaco Solicitors was…

Karrissa at Monaco Solicitors was excellent. She reviewed my redundancy settlement quickly, explained everything clearly, and gave highly informed guidance in relation to my own circumstances and desired outcomes. She made the whole process far easier as I felt supported and well advised at every step. I’d strongly recommend her.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

They have a type of AI legal secretary…

They have a type of AI legal secretary that you can spend your time with going over the particulars of the case at your own pace. No need to pay billable hours for it! this then gives you a summary of the case that you can read over and make changes to before submitting to the solicitor which was amazing because my case was particularly complex. The solicitor herself (Daria) was 1st class and did a great job representing me. No doubt without her and her team's efforts I would not have been able to achieve what we did. This is the way 21st Century legal claims should be

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Settlement Agreement

Sarah - Handled my settlement agreement in a very efficient & professional way, making the whole process so simple & stress free. I would highly recommend Monaco solicitors specialists in Employee law.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, hopefully would need to use again but if I do I wouldn’t hesitate, Sasha-Lee has been friendly and helpful

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, strategic, and explained in plain English

I came to Monaco Solicitors during a particularly difficult employment dispute and couldn't be more pleased with the service I received.

I was initially skeptical about how integrated AI was into their workflow, but it proved to be one of the most effective aspects of the service. The technology makes the process incredibly streamlined - you can ask as many questions as you need without eating into your lawyer's time, which means they can focus on the work that actually requires their expertise. Crucially, everything is reviewed and verified by your assigned lawyer before being used, so the accuracy and quality of advice is never compromised. It's a genuinely smart way of working that I think other firms should take note of.

Sasha van Wyk was outstanding throughout. She was knowledgeable, strategic, and explained every stage of a complex process in plain English. As someone with no legal background, I always felt informed and understood exactly what was happening and why -which meant I could make confident, informed decisions at every step rather than simply following instructions I didn't understand. Her advice and negotiation strategy were excellent.

If you're facing an employment dispute and want a firm that combines modern efficiency with genuine legal expertise, I wouldn't hesitate to recommend Monaco Solicitors.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Sasha on my case. She has been a.azing, keeping me Level headed and going out of her way to make sure my case is at its highest potential of getting the successful rate I deserved. With being heavily pregnant at the time the stress of trying to deal with all of it wasnt for me and also the early arrival of my baby as well meant horrible complications but Sasha was patient and helped me through it all. I honestly couldn't recommend this company enough.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Proactive and genuine service

Proactive and genuine service. They help me with a settlement after my unfair dismissal. As a disabled person they were kind, knowlegeble and also patient. Sasha is very efficient.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Very swift response and clear communication approach; constructive advice; efficient handling of the case.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Sarah O'Brien

Sarah O'Brien of Monaco Solicitors was my advisor and I found it very easy and pleasant to work with her. She was diligent, explained things in plain language and has a warm communication style. The matter was resolved very quickly and in my favour, therefore I would recommend.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

One of the Best Solicitors to represent you

I cannot recommend my solicitor Sasha-Lee van Wyk highly enough. Right from the beginning, Sasha was professional, compassionate and warm and was genuinely invested in my case. She made an emotional process much more manageable through her warmth, thoughtful advice, and consistent support.

Sasha believed in me when I needed someone to and that alone was a win for me. Her expertise, dedication, and attention to detail gave me confidence throughout the process.

Thank you for your hard work, professionalism, and kindness. I am truly grateful for everything you have done and would not hesitate to recommend your services to anyone seeking an exceptional solicitor and I am definitely going to miss your friendly motivations and laughs.

Sasha-Lee van Wyk is a Gem

July 2, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience, they do not help you at all and getting hold of them is an absolute pain. They make you sign this agreement before even you can speak with them which you do not know what they are really saying and you worry about them taking your life after that. I hope I do not come across them in the future.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Monaco Solicitors

Highly recommend Monaco Solicitors. I needed urgent advice on a settlement agreement and they responded immediately, reviewed everything thoroughly and guided me through the process with minimum fuss. Fast, professional and reassuring during a stressful time.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and favourable outcome

I was in need of advice regarding an employment situation and came accross Monaco solicitors through a web search. I was a bit sceptic at the begining but also I was not fully aware of my rights and did not know how to handle my situation, so I gave it a go with the no-win no-fee scheme. I have to say I don't regret a bit that decision. My solicitor, Helen Alty, handled my case very diligently, honestly and worked really hard (even after midnight at the end) to reach a good outcome for me. I'm very thankful for the support and can't recommend them enough.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience and fast resolution reached

I had an excellent experience with Monaco solicitors. I started this process without any knowledge and my solicitor Paul has been extremely helpful is explaining every step and answering all my questions. I felt supported all the way during a stressful situation and was confident that the case would be resolved positively. It has even exceeded my expectations as the case was resolved in only a few weeks. The communication with my solicitor Paul was always prompt and very clear, the level of assistance I received in this situation was outstanding. I would definitely recommend Monaco solicitors for their professionalism, approach and expertise. My solicitor Paul made the entire process a smooth experience, thank you.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had the pleasure of working with Sarah O'Brien from Monaco Solicitors.
This was my first experience of going through a settlement with my employer and being relatively new to the UK, I was unfamiliar with the intricacies surrounding this process.
Sarah was empathetic, professional and very helpful in guiding me through this process. She was extremely thorough in her review and took the time to answer any questions I had during the process.
Thank you once again Sarah

May 1, 2026
Unprompted review

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