Monaco Solicitors Reviews 

705
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated legal professionals and staff for their exceptional helpfulness, clear explanations, and compassionate support during difficult employment disputes. Consumers also point out the prompt response times, thorough guidance, and efficient service that help make complicated legal procedures much easier to manage. Some reviewers were not happy with communication gaps, noting that certain representatives failed to arrange scheduled phone calls, neglected follow-ups, or ignored important emails. A few individuals felt let down when communication abruptly stopped after initial interactions, leaving them unsupported during particularly stressful times.

What people talk about most

Staff

Consumers find staff to be positive, highlighting exceptional professionalism, dedication, and clear... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives provide clear, honest advice... See more

Service

Reviewers highlight positive aspects of service, describing staff as efficient, helpful, and professional.... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt email and phone... See more

Customer communications

Users describe ambiguous interactions with contact when reaching out for legal support during redundancy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really think that you are made to feel heard and valued by Monaco. The calibre of the law professionals is definitely head and shoulders above others as seen in communications with other parties. I... See more

Rated 5 out of 5 stars

I cannot rate Monaco and in particular, Sarah, highly enough. During a stressful time of uncertainty, Sarah was very responsive and proactive at every stage. Her thoroughness and guidance has been ext... See more

Rated 5 out of 5 stars

Sarah O'Brien of Monaco Solicitors was my advisor and I found it very easy and pleasant to work with her. She was diligent, explained things in plain language and has a warm communication style. The m... See more

Rated 5 out of 5 stars

It was my first time ever needing a solicitor for anything, and I was totally clueless before reaching out to Monaco Solicitors. However, Sarah made the process as smooth as it could possibly be. Her... See more


Company details

  1. Law Firm

Written by the company

Our mission is to increase access to justice for individuals who have been treated badly at work. We strive to achieve this mission both through first-class representation and through publishing vast amounts of free help on this website. Our clients are employees from a wide variety of backgrounds, including manual workers, junior staff, managers and executives, professionals, directors and partners. We are the biggest employment law specialist firm in the UK representing individuals only – never the employer. As such we have developed innovative techniques for helping our clients obtain fair outcomes. The government’s Innovate UK recently funded our Virtual Lawyer project. This is an automated free web tool that helps employees who can’t afford to pay for a lawyer to create legal letters and other documents.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

705 reviews

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No recent history of asking for reviews

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Replied to 46% of negative reviews

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4.7

All reviews

(705)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

I contacted Monaco Solicitors to help…

I contacted Monaco Solicitors to help with a settlement (redundancy) agreement. I had a case solicitor appointed swiftly, who worked with me and my organisation to find a suitable arrangement for me. I felt supported throughout the process and my case solicitor was rigorous, prompt and ultimately delivered an option that was best for me. There were no delays in responding to queries and the level of phone and email support was more than adequate. I am very pleased with the service Monaco Solicitors provided and would recommend them.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice and assistance in negotiations

Simrath Singh of Monaco Solicitors supported me throughout my employment dispute, providing excellent advice and helping structure a final settlement well beyond what was originally offered. Having someone knowledgeable of all the intricacies of employment law was a great relief during a very stressful time. I recommend Simrath and Monaco Solicitors without reservation.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Professional Support During Redundancy Process

I recently instructed Monaco Solicitors to advise me on a settlement agreement relating to my employment.

Jason Libby provided clear, professional and practical advice throughout the process. He took the time to explain the agreement in plain English, highlighted areas of concern, and successfully negotiated amendments to strengthen my position before signature.

Communication was prompt, responsive and reassuring throughout what can naturally be a stressful process. I felt well informed at each stage and confident that my interests were being represented.

I would not hesitate to recommend Monaco Solicitors to anyone seeking employment law advice, particularly in relation to settlement agreements and redundancy matters.

Thank you to Jason and the team for their support and professionalism.

June 12, 2026
Unprompted review
Rated 4 out of 5 stars

My employment lawyer was outstanding…

My employment lawyer was outstanding throughout the process. He was consistently patient, taking the time to listen carefully and ensure I felt heard and understood. He kept me well informed at every stage, providing clear and timely updates, which gave me confidence and reassurance. His professionalism, empathy, and attention to detail made a difficult experience much more manageable, and I truly appreciated his support and guidance.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible support during my redundancy

Salma was amazing - I'd never been through a redundancy before and Salma was really supportive and re-assuring all the way through the process. My employer put me through a great deal of stress at the time but Salma kept me informed regularly on what I can expect during my redundancy, what I should look out for, full recommendations at every single stage and in general she was just extremely helpful and eased all of my worries.

I'd highly recommend using this solicitor if you are put at risk of redundancy and have been sent a settlement agreement from your employer and you need legal support.

All the other high rated reviews are there for a reason, this company is great and will really look after you from the moment you enquire, all the way to the end stages. Can't recommend them enough and I'd use them again if I had to!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Salma Hasanin at Monaco…

I engaged Salma Hasanin at Monaco Solicitors to represent me in a complex employment case against a former employer of ten years.
From the outset, Salma demonstrated a thorough understanding of the legal issues involved and consistently produced well-structured, evidence-based correspondence that accurately reflected both the strength of my position and the wider litigation risks. Her written work was precise, professionally calibrated, and adapted carefully as new developments arose throughout the negotiations.
What stood out particularly was Salma's willingness to engage seriously with my own input. On one occasion I raised a concern about a proposed concession regarding key evidence, and rather than dismissing my view, she reconsidered the approach, agreed with my reasoning, and produced a stronger letter as a result. That kind of genuine collaboration is not something every solicitor offers and I valued it considerably.
Salma also kept me well informed at every stage, explaining procedural developments — including ACAS certificate implications and Tribunal deadlines — clearly and without unnecessary jargon. She was responsive, warm in her communication, and consistently made me feel supported during what has been a stressful and personally demanding period.
I would not hesitate to recommend Salma to anyone facing an employment dispute. She combined legal rigour with genuine care for her client's position, and I am grateful for her representation throughout this process.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and empathetic

I cannot rate Monaco and in particular, Sarah, highly enough. During a stressful time of uncertainty, Sarah was very responsive and proactive at every stage. Her thoroughness and guidance has been extremely appreciated. She was professional, yet empathetic and I felt she was treating me as a person rather than just a client. Thank you Sarah.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding professional and human service

Monaco Solicitors provide outstanding service! From the first time I reached out to them right until the end of my case, they have been absolutely brilliant. I particularly want to thank Malik, who was fantastic throughout the whole process, combining great professionalism with a lot of humanity. He made a stressful situation so much easier to handle. From the very beginning, I trusted that he would secure the best outcome for me and my family. Thank you so much to Malik and the team for everything!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was appointed Simrath Singh for my case and it was handled flawlessly.

Simrath went above and beyond to ensure my queries were answered and i was fully informed before making a decision.

Will definitely recommend and use again

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Paul was brilliant with me having never…

Paul was brilliant with me having never done anything like settlement before, he made everything easy, gave him everything asked from him he basically did the rest, highlighted one issued which got resolved, sent it via adobe signed and sent back fast efficient brilliant all done within a few hours cant thank and speak more highly of paul

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sarah handled my case and was a…

Sarah handled my case and was a pleasure to deal with. Jumped straight onto it, offered great advice and amendments making the whole process as painless as possible. Thank you!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Malik and I…

I have been dealing with Malik and I would like to say what an amazing experience it was, he dealt with my case swiftly and extremely professionally keeping me updated all the way and making the process so easy. Had it not been for Malik I don’t think I would have achieved the outcome I did and I am extremely grateful to him and Monaco solicitors.
I would strongly recommend using these solicitors, they set out everything from the start and you have the choice to proceed or not, there is no pressure at any stage and Malik was more than happy to translate the legal talk in to simpler words for me to understand.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and support

Got a prompt response to my query sent to Monaco's website followed by an exemplary service from Paul Young for an employment-related legal matter. He handled the case with sensitivity and patience, making an otherwise difficult issue a lot easier to deal with. Highly recommend their services.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Championing Accountability and Fairness - Great Result

I had a very positive experience through Monaco, guided by Sasha-Lee and Helen. From the start, they informed me of the scope, my rights, what was viable and not, and achieved an excellent result, championing accountability and fairness all-around. Would highly recommend.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding support

Great support from Malik and the rest of the team. Helped me through a very tough case and was very patient and informative during the entire process.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Honest review of Monaco Solicitors and Sasha-Lee van Wyk

I was in a very vulnerable state when I reached out to Monaco Solicitors and was completely out of my depth with employment law.
I was assigned Sasha-Lee Van Wyk and right from the start she was compassionate, understanding, understood my situation and quickly gave me step by step guidance on how we were going to work together to get the best result possible, which she achieved. Sasha really fought for me and gave me informed options whilst keeping things professional. Sasha did not show any concern regarding the respondents solicitors refusal to work with ACAS and her emails were strong and very knowledgeable causing no room for doubt. I found Monica the online bot and Sasha's quick response to all of my queries the most helpful and lead me to make informed no pressure decisions. Lastly, Sasha went above and beyond her duties to keep me immediately updated even if it was out of hours because she knew how anxious I was. I wouldn't have been able to get through this as calmly as I did with Sasha at the helm. I recommend Monaco Solicitors and especially Sasha-Lee Van Wyk highly and am truly greatful she made a scary situation manageable with the absolute best outcome. Her commitment is 100% and for that I'll forever be greatful.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, supportive and effective experience

Engaging with a lawyer initially felt like a daunting challenge for me. I made a couple of enquiries with different firms and Simrath quickly responded with a phonecall to discuss my situation. She was patient and professional. I really felt listened to. Simrath provided sound advice for consideration before we agreed to work together. Communication was excellent throughout- service was more than I anticipated, the cost was competitive to what I had been quoted locally. I highly recommend Simrath and the team that supported her to bring my situation to a satisfactory conclusion.

June 2, 2026
Unprompted review

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