money.co.uk Reviews 

1,077
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Looking for a business loan, filled in step 1 of 5, found my limited company, reg number, etc, etc. Web page just sits there when you cick next - unusable

Company replied

Rated 5 out of 5 stars

Was miss sold life insurance by a rogue independent I F A have paid over £9000 in premiums for only a £2000 pay out for my funereal and too leave my 3 children some inheritance money. Thanks too mo... See more

Company replied

Rated 5 out of 5 stars

I found this site really helpful in giving me guidance on how best to manage money without falling victim to money lenders who do not have a customer centred approach. This site gave a clear unders... See more

Company replied

Rated 5 out of 5 stars

Found the site extremely useful to search for the best deals in currency exchange. Got a far better deal by going through this site than if I had simply turned up at a high street change bureau, so th... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

money.co.uk - Use our comparison tables to compare costs, benefits and features of thousands of products, including credit cards, loans, mortgages, car insurance, home insurance and a massive range of other financial products.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,077)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not for non-standard risks

Provided no insurers that would consider the risk even though this site was advertising under my search criteria - buildings insurance listed building

June 6, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

I am extremely sorry to hear that we weren't able to offer cover to suit your needs.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 5 out of 5 stars

I was looking fir car insurance

I was looking fir car insurance, lots of choice and prices, very happy with my choice , no problems

June 5, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Jean,

It's great to hear you had such a good experience on our website, and we managed to help you find a new car insurance deal.

Thank you for taking the time to leave a review. We really appreciate your feedback.

Regards,
Money Customer Services

Rated 1 out of 5 stars

Very high quotes compared with other…

Very high quotes compared with other sites

June 1, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

I am extremely sorry to hear that we weren't able to offer cover to suit your needs.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 2 out of 5 stars

Failure to perform as represented

I googled a search for car insurance which had to include cover for taking my car into the EU. The money.co.uk site was shown. I entered the site, input the car details and the driver details and then the results appeared. However, when I looked at the results, it appeared that many shown specifically excluded European cover - which is the precise opposite of what I was looking for. So your site did not do what it represented it would/could. Having already explored insurance options on Confused.com, it was a complete waste of time to go through the whole process again with your site for absolutely no benefit. It was most frustrating. It is not good to represent your site as performing a specific service when it does not. That is misrepresentation. Not impressed.

May 22, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

I am extremely sorry to hear that we weren't able to offer cover to suit your needs.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 5 out of 5 stars

Very happy to get such a good deal and…

Very happy to get such a good deal and we are not that good on the I pad. Thanks

May 21, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Maggie,

We're so pleased that we managed to help you find a new deal. Thank you for taking the time to leave a review.

Regards,
Money Customer Services

Rated 5 out of 5 stars

car insurance

very helpful, i have my car insurance now half of what it was, and the same cover,

May 13, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Leonard,

It's great to hear you had such a good experience on our website, and we managed to help you find a new car insurance deal.

Thank you for taking the time to leave a review. We really appreciate your feedback.

Regards,
Money Customer Services

Rated 5 out of 5 stars

Thank you it was easy to find a trusted…

Thank you it was easy to find a trusted company and good value thank you again

May 3, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the feedback Sasan, we're glad you had a great experience with us!

Regards,
Money.co.uk customers services team

Rated 5 out of 5 stars

Good process for contents insurance

Good process for contents insurance, great help on all of the questions on the property as I went through.

April 28, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Sam,

We're really pleased our site was able to help you chose a new content insurance policy.

Thank you for taking the team to leave a review - it means a lot.

Regards,
Money.co.uk

Rated 5 out of 5 stars

Simple, clear, quick

Simple, quick and clear steps to review and compare my first time buyer options.

April 25, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thanks for such positive feedback, Katie. We're glad you had a good experience with us.

Regards,
Money.co.uk

Rated 3 out of 5 stars

Good for basic search but misleading links if searching for building work cover

I ended up on this site when searching for home insurance with extension/renovation work. The form was completed, little check box about building work was ticked but there were no other questions asked about the renovation. Second on the list was my current insurer, who has told me they won’t cover during the work so it was a waste of time and effort. The link is misleading, giving the impression it will help you find insurance to cover extension/renovations, but it’s just a basic quoting service.

April 22, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Angela,

Thank you for taking the time to leave a review and for bringing this matter to your attention.

We're continually striving to make changes to our site that benefit all customers, so your feedback here is very much appreciated.

If you'd like to discuss further, please don't hesitate to contact our customer service team directly.

Thanks,
Money.co.uk

Rated 5 out of 5 stars

quick and easy .found some cheaper…

quick and easy .found some cheaper alternatives to the current company i use

Jone

April 19, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Jone,

Thank you for the feedback, we really appreciate it. Glad that we were able to help save you some money.

Regards,
Money.co.uk customer services

Rated 5 out of 5 stars

Intuitive and Comprehensive

Easy to use, transparent and great guidance provided. The layout is intuitive and gives a substantial comprehensive list of options to choose from, for the various products on the website.

April 15, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thanks for much for taking the time to leave a review, Philip. We're glad you found the experience on our website useful!

Rated 5 out of 5 stars

Great Company

This credit card comparison & eligibility checker was extremely helpful when looking for a specific loan.
Customer service was amazing and a very helpful knowledgeable team managed to find exactly what I was looking for. Highly recommend.

April 13, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Sue,

We're so please you found our credit card eligibility checker useful and that our team were able to help you with your query.

Thanks,
Money customer services team

Rated 5 out of 5 stars

Car insurance

Very quick and easy way to find out cheapest options for car insurance!

April 12, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thanks for the feedback, Jenny. We appreciate it!

Regards,
Money.co.uk

Rated 5 out of 5 stars

Good

Good user experience

April 12, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for taking the time to leave a review.

Regards,
Bekah

Rated 5 out of 5 stars

Exactly what I needed…

Great website, easy to use, efficiently organising all information I needed to make my choice. Borrowing money can be traumatic, but thanks to this site I was able to get a great number of choices, based on my specific circumstances. Will definitely use this again and would recommend.

April 12, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Alessandro,
Thank you for taking the time to leave a review, we really appreciate the feedback. I'm glad that Money.co.uk was able to help you find a new deal.

Regards,
Money customer service team

Rated 5 out of 5 stars

The form was easy to complete.

The form was easy to complete and produced a wide range of companies and their charges saving a considerable effort were I to seek quotations from individual companies.

April 12, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Alan,

Thank you taking the time to leave your feedback. We're so glad you found our website easy to use.

Regards,
Money.co.uk customer services

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