money.co.uk Reviews 

1,077
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Looking for a business loan, filled in step 1 of 5, found my limited company, reg number, etc, etc. Web page just sits there when you cick next - unusable

Company replied

Rated 5 out of 5 stars

Was miss sold life insurance by a rogue independent I F A have paid over £9000 in premiums for only a £2000 pay out for my funereal and too leave my 3 children some inheritance money. Thanks too mo... See more

Company replied

Rated 5 out of 5 stars

I found this site really helpful in giving me guidance on how best to manage money without falling victim to money lenders who do not have a customer centred approach. This site gave a clear unders... See more

Company replied

Rated 5 out of 5 stars

Found the site extremely useful to search for the best deals in currency exchange. Got a far better deal by going through this site than if I had simply turned up at a high street change bureau, so th... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

money.co.uk - Use our comparison tables to compare costs, benefits and features of thousands of products, including credit cards, loans, mortgages, car insurance, home insurance and a massive range of other financial products.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,077)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good price comparison service

Really good price comparison service, managed to find me the best Credit Card deal a few months ago. Even took advantage of an exclusive offer and had no problems at all. Would recommend

April 12, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Mitchell,

Thank you for your positive feedback and for choosing us as your price comparison service. We are glad to hear that you were able to find the best credit card deal with us and that you took advantage of an exclusive offer with no problems. Our team works hard to provide the best possible options for our customers, and it's rewarding to hear that our efforts have paid off for you.

We appreciate your recommendation and are grateful for your support. If there is anything else we can help with, please don't hesitate to reach out to us.

Best regards,
Anna, Customer Operations Executive

Rated 5 out of 5 stars

A Great place to get started!

A great resource to begin your research into the world of investment, insurance and borrowing - easy to use guides and market comparison to adapt options to your particular focus.

April 12, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Alex,

Thank you for your positive feedback and for choosing money.co.uk as your resource for investment, insurance, and borrowing information. We are thrilled to hear that you found our guides and market comparisons to be a helpful tool in adapting options to your specific focus. Our team is dedicated to providing the best possible resources and support to help our customers make informed decisions.

We appreciate your support and are glad that we were able to assist you in your research. If there is anything else we can help with, please don't hesitate to reach out to us.

Best regards,
Anna, Customer Operations Executive

Rated 5 out of 5 stars

Really impressed by my experience on…

Really impressed by my experience on Money.co.uk. I managed to get a good understanding on what credit card I can get by filling in their form. Managed to get the best deal available to me. Would highly recommend!

April 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Emma,

It's great to hear you had such a good experience on our website, and we managed to help you find a new credit card deal.

Thank you for taking the time to leave a review. We really appreciate your feedback.

Regards,
Money Customer Services

Rated 5 out of 5 stars

Life insurance quote

Positive experience obtaining a quote for life insurance. Very simple to do, quick and easy to navigate, with helpful information along the way.

April 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hey Caroline,
Thanks so much for leaving a review. We really appreciate your feedback.
Thanks,
Money Customer Services

Rated 5 out of 5 stars

Excellent thanks

Excellent website, very easy to find the product I was looking for and it really helped to understand what my eligibility was before I applied.

April 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Giovanni,
Really glad to hear you were able to better understand your eligibility with us. Thank you for taking the time to leave a review. Your feedback is greatly appreciated.
Thanks,
Money Customer Services

Rated 5 out of 5 stars

Great Credit Card Deals

Excellent credit card deals on the website which encouraged me to switch providers.

April 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Luke,
Pleased to hear you were able to find the right credit card deal on our site. Your feedback means a lot to us.
Regards,
Money Customer Services

Rated 5 out of 5 stars

Really helpful people and company with…

Really helpful people and company with loads of good credit card deals and helped me to move my credit card over really easily! Couldn't rate them any higher!

5 Stars!

April 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Billy,
Thanks so much for the review. We really glad you had such a positive experience on our website.
Regards,
Money Customer Services

Rated 5 out of 5 stars

Helpful for finding credit cards

Website made it easy to find the a mixture of balance transfer and interest free cards. It let me see if I was eligible there and then too. Really helpful.

April 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Michele,
We're really glad our website made it easy for you to find what you were looking for.
Thanks so much for taking the time to leave a review.
Regards,
Money Customer Services

Rated 5 out of 5 stars

Money.co.uk found me the cheapest...

Money.co.uk found me the cheapest quotes for car insurance and is definitely the easiest to use price comparison website I have come across! Will be using again

April 8, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Rosie,
We're so pleased to hear you had a great experience with us. We really appreciate your feedback.
Regards,
Money.co.uk customer services team

Rated 5 out of 5 stars

Quick and simple

Quick and simple and got offered a good credit card deal as a result. No stress!

April 7, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Nicki,
Thanks so much for your review. I’m delighted you found that process simple. We appreciate your feedback.
Kind regards,
Money customer services.

Rated 4 out of 5 stars

Good quotes

Good to get different quotes but not much difference to what I’m paying now so will stick to my own

February 25, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi there,
Thanks so much for your review. We appreciate your feedback as this helps us to provide a better experience to our customers.
Kind regards,
Money customer services.

Rated 1 out of 5 stars

Rubbish!

Rubbish!
I filled in a form for an unoccupied house policy and your quote was for something else! You have wasted my time.

February 24, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

We are extremely sorry to hear that you are dissatisfied with the service we have provided based on who we are displaying on our comparison platform.

We wish to investigate this further, therefore we have sent you a message through Trustpilot to discuss this further.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 3 out of 5 stars

site observation

very clear site easy to navigate just a minor query. could do with explanation of objectives of site

January 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi there,
Thanks so much for your review. We appreciate your feedback as this helps us to provide a better experience to our customers.
Kind regards,
Money customer services.

Rated 1 out of 5 stars

Don't use, your details get passed on immediately.

I wanted to get an idea of how much a loan would might cost (this does not mean I will get a loan which is key here) so I used their comparison tool which you put your details into including your phone number. Literally within 5 mins of using the service I received a call from "Beli-e-v-e Loans". It was to coincidental to get a call from Doncaster (I live no where near) after just using money's service so I didn't answer the call as I knew what was going on. I then got two SMSs and an email and a couple hours later another phone call.

January 5, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

We are extremely sorry to hear that you are dissatisfied with the service we have provided based on who we are displaying on our comparison platform.

We wish to investigate this further, therefore we have sent you a message through Trustpilot to discuss this further.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 1 out of 5 stars

use it if you want your details passed…

use it if you want your details passed around online, you want a quote from one company, they sent you to a comparison site without notifying you.

October 16, 2021
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

We are extremely sorry to hear that you are dissatisfied with the service we have provided based on who we are displaying on our comparison platform.

We wish to investigate this further, therefore we have sent you a message through Trustpilot to discuss this further.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 1 out of 5 stars

Dont trust this site

How on earth can you recommend Santander as a best bank? They have 84% dissatisfaction rating? So wont use your site for anything.

October 2, 2021
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Lindsey Dack,

Thank you for contacting us.

We are extremely sorry to hear that you are dissatisfied with the service we have provided based on who we are displaying on our comparison platform.

We wish to investigate this further, therefore we have sent you a message through Trustpilot to discuss this further.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 5 out of 5 stars

I like that's❤

Good job this app is very important it's very cool

February 7, 2021
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi there,
Thanks so much for your review. We appreciate your feedback as this helps us to provide a better experience to our customers.
Kind regards,
Money customer services.

Rated 1 out of 5 stars

Poor

Poor. Advertise to provide quotes for unoccupied house insurance. I have Power of Attorney for an elderly parent ( no, not unusual these days) and frankly, get fed up with large organisations that seem to be unaware it exists. So, I start to complete the online form and have to pretend the quote is for me as you cannot apply under POA terms. But then, also, unoccupied house insurance requires me to announce how many people are living at the house. None is not an option. How lazy is this software programming ? Your commercial partners who advertise on your website will be losing money as a result. And you have the cheek to advertise that you provide for unoccupied house insurance. At least have the decency to have a website which provides for it.

February 4, 2021
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Kate,

Thank you for contacting us.

I am extremely sorry to hear that you have not been able to complete an unoccuiped house insurance quote.

We have sent you a message through Truspilot in order to investigate your concerns further.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Service

Rated 1 out of 5 stars

Beware this is a commission driven site…

Beware this is a commission driven site and better investment rates can be found elsewhere. Check out other sites that show ALL market rates first.

November 15, 2020
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear D Hogan,

Thank you for contacting us.

I am extremely sorry to hear that you are dissatisfied with our services.

Jus to clarify, we do not show rates on actual investments, but the savings.

The way we show savings is all the products we have a deal (commission) with first, then all the others after that.

I do apologise for the inconvenience caused as a result.

Please don't hesitate to contact us if we can assist you further.

Kind regards,

Money Customer Services

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