money.co.uk Reviews 

1,077
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Looking for a business loan, filled in step 1 of 5, found my limited company, reg number, etc, etc. Web page just sits there when you cick next - unusable

Company replied

Rated 5 out of 5 stars

Was miss sold life insurance by a rogue independent I F A have paid over £9000 in premiums for only a £2000 pay out for my funereal and too leave my 3 children some inheritance money. Thanks too mo... See more

Company replied

Rated 5 out of 5 stars

I found this site really helpful in giving me guidance on how best to manage money without falling victim to money lenders who do not have a customer centred approach. This site gave a clear unders... See more

Company replied

Rated 5 out of 5 stars

Found the site extremely useful to search for the best deals in currency exchange. Got a far better deal by going through this site than if I had simply turned up at a high street change bureau, so th... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

money.co.uk - Use our comparison tables to compare costs, benefits and features of thousands of products, including credit cards, loans, mortgages, car insurance, home insurance and a massive range of other financial products.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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4.1

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(1,077)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Got the Quotation through their web

Got the Quotation through their web, to find out that rates for my Remortgage are actually different. Very aggressive sales... if you dont like it leave it.
:(

October 2, 2020
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Daniel Dare,

Thank you for contacting us.

I am extremely sorry to hear that you have been placed on different rates for your re-mortgage to those we quoted you.

We have sent you a message through Truspilot in order to investigate your concerns further.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 1 out of 5 stars

I logged into my Experian account and I…

I logged into my Experian account and I was rated with an excellent credit rating. I then decided to search for a balance transfer credit card via your credit card checker. I am now very annoyed with your site as I completed a 'soft search' for a balance transfer credit card and then completed the Virgin Money Credit Card Balance Transfer quick application after it claimed it was a soft search only and would not affect my credit score. After which I logged back into Experian account and my account went down by 156 points! Thank you, Melanie

June 12, 2020
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Mel C,

Thank you for contacting us.

I am extremely sorry to hear that your credit score decreased following using the Virgin Money Credit Card Balance transfer quick application.

Money.co.uk does offer a credit card eligibility checker, where the results we show you are supplied by a company called HD Decisions. They use Experian, Equifax and Callcredit to run their credit checks.

I can confirm that this won't leave a mark on your credit record, because it uses a soft search credit check to work out which cards you're likely to get.

Please do contact Virgin Money directly if their website stated they would carry a soft credit check, but instead carried out a hard credit check which affected your credit score after you submitted an application for a Credit Card Balance Transfer through their website.

If we can be of any further assistance, please let us know.

Kind regards,

Money Customer Services

Rated 5 out of 5 stars

Coronavirus money guidance

I was looking for some guidance on mortgage holidays and came across a useful tool on money.co.uk that told me what I could expect. This type of easy to digest info is really useful when there is so much out there

April 24, 2020
Unprompted review
Rated 1 out of 5 stars

What is the point of online quote…

What is the point of online quote system which then tells you to call them... for them to say we have to go through all the info again ie fresh quote! pointless quote site!!!!

September 12, 2019
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Customer,

Thank you for providing feedback.

We do apologise for the experience you have faced.

Can you please confirm which product you were running a quote for? As well as whether this was a broker party or the provider.

Once we retrieve this information, we will be able to look into this in further detail.

We do apologise for the inconvenience caused.

Kind regards,

Money Customer Services

Rated 2 out of 5 stars

MISLEADING PRESENTATION

I was looking for the best cash ISA rates and despite being pretty savvy financially was nearly fooled by the default presentation of 'affiliated' providers first. I imagine they comply with the letter of the regulations but it is clear that they are using every psychological trick in the book to steer you towards their 'affiliations'.

Safest to stick with Money Saving Expert or Which with no conflict of interests in providing comparisons. Certainly the best 1 year fixed rate was much easier to find with them.

April 1, 2019
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hello Ian,

I'm sorry to hear that you found it difficult to run a comparison on our website.

Our Cash ISA comparison table informs customers of the default sort order when you land on it so that they can understand how we order our comparisons.

We do, however, also allow them to sort the table by a number of different methods, which will help everyone make a better informed decision.

We're always looking for ways to improve our website, your feedback will help us to do that.

Kind regards,

Money.co.uk

Rated 5 out of 5 stars

Was miss sold life insurance by a rogue…

Was miss sold life insurance by a rogue independent I F A have paid over £9000 in premiums for only a £2000 pay out for my funereal and too leave my 3 children some inheritance money. Thanks too money.co.uk website I am reclaiming my miss sold insurance money back and have taken out a new life assurance policy that will actually cover my funeral costs and a small amount for each of my children.
Great advise fantastic website Belinda Evans Shropshire U.K.

December 12, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the kind comments Belinda.

We really appreciate you taking the time to write a review.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

Sold as seen.

This is a very good site to manoeuvre through.
Clear well designed pages.
I found the answer to my question very easy.

December 12, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the review Annie.

It's great to hear you found our website helpful.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

Very good informative site

Spot on up to date exchange rates, ordered from company with best rate and U S Dollars arrived the next day.

December 4, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the kind comments Robert.

We really appreciate you taking the time to write a review.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

To borrow an advert

To borrow an advert; it does what it says on the tin!! Straightforward, secure, prompt. Nuff said?

December 3, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the review Paul.

We're happy to hear you like our website.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

Money.co.uk website.

I have looked over most of the website money.co.uk and have found it to be very helpful. What’s more is, it is so easy to navigate with no difficult awkward words or statements. I my opinion, you can’t go wrong. Check it out and try it for yourself.

December 3, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the kind words Denise.

I'm glad you liked our website.

David (money.co.uk)

Rated 5 out of 5 stars

Very Helpful Thank you

November 30, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the review Janet.

I'm glad our website was able to help you.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

Excellent website on information about…

Excellent website on information about different topics regarding ways to save money.

November 27, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the kind comments Paul.

We really appreciate you taking the time to write a review.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

Great exchange rates

I use this because you can see what thr exchange rate is for changing your money.I would recommend this to evrryone.

November 27, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the review Paul.

It's great to hear you like our website.

Caitlin (money.co.uk)

Rated 5 out of 5 stars

EXCELLENT WEBSITE FOR CURENCY EXCHANGE

I HAVE USED IT MANY TIMES, IT IS SIMPLE TO USE AND VERY FAST AND CLEARLY SHOWS THE BEST EXCHANGE RATES IN AN INSTANT. I WOULD RECOMMEND IT TO ANYONE.

November 22, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the recommendation Gavin.

We really appreciate you taking the time to write a review.

Caitlin (money.co.uk)

Rated 4 out of 5 stars

Makes looking for rates easy and I can…

Makes looking for rates easy and I can choose when I think is the right time to buy in these volatile times

November 22, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the review Angela.

It's great to hear you found our website useful.

Caitlin (money.co.uk)

Rated 2 out of 5 stars

Where's the 'bookmark' feature

Where's the 'bookmark' feature? I want to bookmark my filter/sort settings, e.g. Instant Access sorted by interest rate, rather than have to repetitively re-set the same filter every time I visit the website.

November 15, 2018
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for your feedback Jonathan.

I have passed your comments on to our user experience team to review to see whether we can improve our comparison tables.

We're always looking for ways to improve our website and your feedback will help us to do that.

Caitlin (money.co.uk)

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