money4urmobile.com Reviews 

320
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I was very pleased with the professional service provided. The agent Paul was very helpful and gave me the information clearly. The process was simple and efficient.

Rated 5 out of 5 stars

I was selling my iPhone 3GS and Money4urmobile gave me the highest estimated price. Did get some reduction due to slight damage but had already anticipated and expected this. I would suggest emailing... See more

Rated 5 out of 5 stars

I was aprehensive about sending my phone in the post and what value I might get for it. The web site was very helpfull with damage reductions clearly listed. I wasn't expecting anything for my phone... See more

Rated 5 out of 5 stars

Very good service! The Freepost jiffy bag arrived the day after I processed my order. I received regular emails keeping me updated with the progress of my order. I received the chequ... See more

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5.0

Excellent

TrustScore 5 out of 5

320 reviews

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5.0

All reviews

(320)

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Rated 1 out of 5 stars

Completely unacceptable

I was given a quote of 39 pounds for my phone and only recieved 10 pounds. I am currently in a long process of emailing the company who have apparently already sent off my phone. I will not be recommending this company to anyone, or using it again!

January 19, 2012
Unprompted review
Rated 1 out of 5 stars

would not reccomend

Sent old company phone for agreed price of £28, got e-mail back saying they had deducted 50% due to water damage!

The phone has never been water damaged and was in perfect condition so asked for it to be sent back which they did, seems they make up excuses not to pay out what they agreed.

January 19, 2012
Unprompted review
Rated 1 out of 5 stars

A waste of time, poor communication, arguementative customer services, dishonest tactics. Poor Service.

I used a comparrison website to see what I could get for my damaged mobile. According to the website money4urmobile.com was the best price. I went to the website, and filled in all the details and awaited the freepost envelope, there was a disclaimer, the quote only lasted 7 days. The envelope arrived 5 days later, but there was no address on it, or postage paid, it was a blank envelope. I emailed customer services which didn't answer for 2 days. I also recieved an email reminder to send it back within 7 days, on day 7. The answer I recieved was to write a freepost address on the envelope and send it. So I did. 8 days later I recieved another email stating "congratulations you will recieve £17.34" Which was a whopping 75% lower than the initial quote. I emailed back stating simply, "I'd like my phone returned" to which I recieved a reply stating the phone was damaged thus the reduced price but I can have it back if I really wanted it to, they'd send it the next day recorded delivery, which amazingly took another 5 days. I had already put in the initial quote that the phone was damaged and the quote had been made based on that information. A waste of time, poor communication, arguementative customer services, dishonest tactics.

January 19, 2012
Unprompted review
Rated 4 out of 5 stars

Slower procedure than advertised, but good value for money.

I went through this procedure after the Christmas period having had an item upgraded and although it took over 2 weeks to conclude I received the cheque quoted on the website which was a very good price compared to others I'd checked out. My item was a little scratched and the battery no longer worked for anything like the amount of time it should have done but I still received the maximum payment quoted and not the reduced price they warn about if the item is damaged. It would have got 5 stars if it hadn't advertised the speed of the service, under 3 weeks is no problem, but because of whats advertised I was expecting quicker service.

January 19, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

I sent my ipod to them next day I received an email for the price they said they will pay and the next day I received my cheque. The service is quick and I will definitely sell things to them in future. I will also recommend them to my friends.

January 13, 2012
Unprompted review
Rated 5 out of 5 stars

Fast

great service really quick- sent my phone one day and revived the cheque next day. Best site I've used!

January 11, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Fast Service. Thank You

Ordered an envelope, recieved next day. Sent phone no problems at no cost (Post office covers it, even gave reciept of posting). Recieved full amount as was promised by cheque within 4 days. Well done

January 6, 2012
Unprompted review
Rated 5 out of 5 stars

If only all companies were as good as this!

Money4urmobile gave the best price for my iPod touch by far. They sent the Freepost envelope to me within days and advised me by email when they had received my iPod and paid my money to me. This was the easiest and least stressful way I have ever gotten rid of an old phone/iPod. I would def recommend money4urmobile to my friends and family.

January 5, 2012
Unprompted review

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