Moneypilot Reviews 

1,370
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more


Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,370)

1,370 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company sucks they just take your…

This company sucks they just take your money for nothing and they dnt give it back for no reason

June 3, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi January,

Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced regarding your billing and the difficulties you've had getting a refund. This is certainly not the experience we want our customers to have.

I have personally reviewed your account and can confirm that your subscription has been successfully cancelled, so you will not incur any further charges. We still want to investigate your previous charges and the refund request so we can help find a proper resolution for you.

Could you please reach out to us directly at Support@Moneypilot? Our team will review your account and address your billing concerns immediately.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Parker the CEO was very helpful

Parker the CEO was very helpful. He completely understood that subscription was not feasible at the moment and issued a full refund! Thank you again!

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

The site charges you 119.88 every six months. You will sign up without knowing that this is what you’re signing up for. They also give no “heads up” when 6 months later, long after you’ve forgotten about their useless service you suddenly have a withdrawal from your account. This is likely bc the service is useless-and they know it, and you’d simply cancel beforehand. Now, I realize they aren’t required to give any sort of notice, but let’s admit… it’s crappy. My bank contacted me about some suspected fraud on my account, that is how I learned I somehow signed up and have a subscription. I do recall looking at money pilot after seeing an ad ( it’s a scam… don’t do it!) but no idea I was signed up for anything long term. When I emailed the company, crickets. But my subscription is cancelled—-no reply, no refund, nothing. Just stay away entirely… it’s simply a gimmick to get your money, nothing more.
UPDATE:
I did receive a refund shortly after posting my review. Ironic? I think not. Now fast forward to yesterday 9/30, I received a request from Moneypilot to verify I’m real, saying if I don’t reply they will mark my review as unverified and the second email even said they could have my review removed. So I sent the information but it does ask for a reference number that they didn’t give in the emails. So we will see if that is how they are going to get my review removed. Just know, I am very much a real person.

August 29, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Airyn,

Thank you for sharing your feedback. We sincerely apologize for the frustration and confusion regarding the $119.88 subscription renewal and your experience with our customer support. This is certainly not the level of communication or transparency we strive to provide.

It is never our intention to make our subscription terms unclear, and we are very sorry to hear that you did not receive a response to your initial email. We want to investigate what happened with your communication and review your account to help find a proper resolution for you regarding a refund.

Could you please respond to the information request we've sent within the Trustpilot platform or reach out to us directly at Support@Moneypilot? Our team will personally look into your account and address your billing concerns immediately.

Best regards,
The Moneypilot team

Rated 1 out of 5 stars

no results and huge charges!

September 1, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi there,

It’s completely understandable that you’re upset about seeing large charges without getting any results to show for it yet. That can be incredibly frustrating, and we want to help figure out what's going on.

While we work hard to locate and process your potential claims, the actual payouts and timelines are ultimately controlled by the individual settlement administrators. Because of this, it can sometimes take a while to see the final results.

That being said, we want to get to the bottom of your specific billing concerns right away. Please respond to the Information request sent by us through Trustpilot or shoot us an email at Support@Moneypilot so our team can personally review your account and find a fair resolution for you.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Cancellation of acct.

I requested my subscription to be cancelled two days ago and it is already cancelled. I was pleasantly surprised of the quick response. If I decide to come back to Money Pilot, I wouldn’t hesitate. Thank you!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Worth It If You Have The Time

The customer service I received from was extremely prompt and Parker was very professional. His messages to me were well written and I found the tone to be one of concern and a willingness to want to help me with the issue I was having. I think MoneyPilot is a great site and from the other reviews I've read and my own experience, it is worth it to join but you have to have the time to do it. MoneyPilot doesn't do everything for you and as the user you can't just sit back and watch the money roll in. It is still the responsibility of the user to monitor the site and their active arbitrations as well as searching for new suits that come out that you may find your name in. Unfortunately, I did not have the time necessary to work on it now but Parker was very helpful and I was able to cancel my account knowing that I can change my mind in the future and restart my subscription.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

MoneyPilot has been a helpful service…

MoneyPilot has been a helpful service for keeping track of class‑action settlements. It matches me to real, court‑approved cases and files the claims automatically, which saves a lot of time and hassle. I like that they don’t take a percentage of payouts, and the dashboard makes it easy to see what’s pending. As long as you understand it’s a subscription service, it’s a solid way to make sure you don’t miss out on settlements you qualify for.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Deception!

You are led to believe that you will access to lots of claims until you start the membership process. During the process you are told you have to more money to have access to different types of claims. It like being sold a car and then being told you have to pay for the engine, wheels and roof separately.
Its all a con.

September 1, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Raymond,

I completely understand why it felt frustrating to encounter additional costs after starting the process. Our goal is to provide a solid baseline of claims with our standard membership, while offering optional add-ons for more specialized or complex claim categories.

I’m so sorry if this structure wasn't made clear to you upfront, that's incredibly helpful feedback that I will share with our team to improve our messaging. We'd love to look into your specific account to see how we can make this right for you. Please respond to our Information request sent from within the Trustpilot platform or feel free to reach out to us at Support@Moneypilot when you have a moment.

Best regards,
The Moneypilot team

Rated 3 out of 5 stars

Nkr.

No known reasons

September 1, 2026
Moneypilot logo

Reply from Moneypilot

Hi Carlos,

Thank you for your review. If you have any specific questions or if there is anything we can do to clear up any confusion about your experience, please reach out to us at Support@Moneypilot.com.

Best regards,
The Moneypilot team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look