Moneypilot Reviews 

1,370
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more


Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,370)

1,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NO PAYMENT

According to their page, it says they paid me $250, and I never saw it!! THEY ARE THEIVES!!!

August 3, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Linda,

Thank you so much for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you have experienced.

I have personally reviewed your account and can confirm that your subscription has been successfully cancelled. We also want to gently note that any timelines for actual claim payouts depend entirely on the settlement administrators handling them, which can sometimes take a bit longer than expected.

We truly appreciate your understanding. If you have any further questions or if there is absolutely anything else we can do to assist you, please don't hesitate to reach out to us directly at Support@Moneypilot.

Warm regards,
The Moneypilot team

Rated 5 out of 5 stars

Great Customed Service

After I decided that Moneypilot wasn’t an expense I could afford right now I reached out to customer service. I was contacted immediately by a real person, and they gave me a full refund after understanding my concerns. Would definitely consider doing business with them again.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Status inquiries

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status.
I have now requested a status on two additional class action suits in an e-mail to them. They are ones that I had initially inquired about when I first purchased the moneypilot service. I haven't heard anything on them yet and that has been quite a while ago. If they respond back to me as quickly as they did on my other follow-up request then I would say they handle inquiries pretty quickly.

September 4, 2026
Unprompted review
Rated 3 out of 5 stars

Not too bad of a experience

Not too bad of a experience, kind of like it

September 1, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Tay,

Thank you for the feedback! We're glad to hear you're enjoying the experience so far, and we hope to make it even better for you moving forward.

Best regards,
The Moneypilot team.

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